Silverback Chatbot

In this episode, Lila sits down with e-commerce strategist Mark to explore how businesses are using AI chatbots to deliver personalized shopping experiences. They discuss how chatbots analyze customer behavior, preferences, and browsing history to provide tailored recommendations, offer timely alerts, and guide shoppers through the buying process.
Listeners will learn how personalized interactions can improve customer satisfaction, increase conversions, and create a seamless shopping journey at scale.

What is Silverback Chatbot?

SilverBack Chatbot helps businesses save time, boost sales, and improve customer experience through powerful AI automation. From website chat to SMS and email follow-ups, our tools work 24/7 to capture and convert more leads. Whether you're in real estate