{
  "version": "1.2.0",
  "chapters": [
    {
      "title": "Why Jo decided to co-found a software company in the early ’90s.\r",
      "startTime": 47,
      "endTime": 18
    },
    {
      "title": "The environment in which Shortcuts came into existence. \r",
      "startTime": 18,
      "endTime": 33
    },
    {
      "title": "Noteworthy technological advancements that have taken place in the past 30 years.\r",
      "startTime": 33,
      "endTime": 46
    },
    {
      "title": "How the COVID-19 pandemic impacted salon-related tech. \r",
      "startTime": 46,
      "endTime": 9
    },
    {
      "title": "What the data shows about the trends in client rebookings. \r",
      "startTime": 9,
      "endTime": 55
    },
    {
      "title": "Jo shares her thoughts about the future of cash payments.\r",
      "startTime": 55,
      "endTime": 22
    },
    {
      "title": "The importance of maintaining the human element in a tech-dominated world. \r",
      "startTime": 22,
      "endTime": 32
    },
    {
      "title": "How salon software is evolving in response to the increase in flexibility and autonomy in the industry. \r",
      "startTime": 32,
      "endTime": 20
    },
    {
      "title": "Examples of how to use technology to incorporate successful dynamic pricing strategies into salons. \r",
      "startTime": 20,
      "endTime": 2
    },
    {
      "title": "The slow rate of uptake of tech in salons. \r",
      "startTime": 2,
      "endTime": 52
    },
    {
      "title": "Shortcuts’ target market. \r",
      "startTime": 52,
      "endTime": 16
    },
    {
      "title": "Technological advancements that Jo thinks we can expect in the future. \r",
      "startTime": 16,
      "endTime": 0
    }
  ]
}