Google reviews are pure gold for any small business—they build trust, boost visibility, and help bring in more clients. But what about the art of giving an exceptional review? And what if responding to a glowing review leads to it being taken down?
In this episode, inspired by a client’s recent Google review mishap, we’re diving into:
- How to leave an outstanding Google review—a thoughtful one that stands out and helps the business shine.
- How to respond to reviews properly—so Google doesn’t flag or remove them (yes, it can happen!).
You’ll hear actionable tips like:
✨ Sharing your story in your review (who, where, why, and what).
✨ Highlighting specific details about the business’s product or service.
✨ Bonus points for including photos—especially with you in them!
For business owners, we’ll break down:
✅ Why mirroring the reviewer’s words makes your response stand out.
✅ What not to do—like commenting on personal details that could raise privacy concerns.
Stick around to the end to ensure every response you give builds relationships without risking your hard-earned reviews.
Whether you’re looking to spread some goodwill this season or improve your own review responses, this episode has everything you need.
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In 2009, Melissa Rose started her business,
The Dancing House, in the basement of her home. There, she taught the art of dance to students of all ages while her babies were right along with her, in the pack and playing. With passion, resilience, and tenacity - she created a business that has become "The Highlight of Your Week" for her tribe, her team, and her community, along with running a successful brick-and-mortar business and an
online dance membership.
Melissa's also a
visibility coach and consultant for other local brick + mortar businesses. Providing direction by leveraging SEO best practices, encompassing Google Business Profile optimization, blog writing, and email/text campaigns. When not inspiring or empowering, Melissa's a mama of five kiddos, enjoys long hikes and playing in her garden.
What is Brick and Mortar Visibility?
Are you a brick and mortar business owner that has put your blood sweat and tears into creating a storefront that lights you up and serves your clients well only to be frustrated that you’re the best kept secret in town?
If you’re NOT hearing your new clients say, “I found you on Google!” then you’re in the right place.
Welcome.
I'm Melissa Rose—mom, business owner, and your straight-shooting visibility coach. I've cracked the SEO code to becoming the top choice on Google in my industry, and now, I'm sharing the secrets on this podcast. Get ready for stories, fail-proof strategies, and practical tips to elevate your brick and mortar presence to the top choice on Google.
So let's get real, because we're about to make your business, “The Only Option in Town!”