RevOps Roundtable

Welcome back to the RevOps Roundtable, your go-to spot for all things Revenue Operations strategy, operations, and technology! In this quick-hit episode, we’re gearing up for Dreamforce 2026 and diving headfirst into what’s actually happening on the front lines of Revenue Operations.

John Garvens (Owner & Principal Architect at Garvens Consulting) is joined by an elite panel: Jean-Michel Tremblay (Founder & Architect at The Cloud Update), Meredith Schmidt (GM of Agentforce Revenue Management at Salesforce), and David Beebe (Head of Revenue Solutions for Agentforce Revenue Management at Salesforce).

We tear down the biggest myths surrounding Revenue Cloud and Agentforce Revenue Management, break down the shift from “Quote-to-Cash” to “Conversation-to-Cash,” and explain how AI agents like Claude are changing workflows from the front office to back-office billing. Plus, Jean-Michel shares real-world proof that his implementations are happening in weeks, not years, and John Garvens shares his key rule for long-term RevOps success: get the process right before touching the product.

Whether you’re struggling with hybrid usage-based pricing, trying to ensure end-to-end finance compliance, or planning your Dreamforce agenda, this episode has you covered.

PANELISTS

PANELISTS
CONTENT
  • 00:00 Introduction & Dreamforce 2026 Focus
  • 00:59 Panel Introductions
  • 01:28 What to Expect at Dreamforce for RevOps and ARM
  • 01:55 AI + APIs: The “Deal Strategist” Vision
  • 03:57 Omni-Channel in Practice: Conversation-to-Cash
  • 06:59 Evolving Monetization: Usage Pricing, Predictability & Compliance
  • 11:06 Myth-Busting: Deploying Revenue Cloud in Weeks, Not Years
  • 17:35 Dreamforce Strategy: Thinking Beyond Traditional CPQ
  • 20:10 Autonomous Resolution with Claude (No-Click Demo Tease)
  • 23:54 Networking, RevOps Glossary & Wrap-Up
RESOURCES

What is RevOps Roundtable?

The RevOps Roundtable is a discussion-based podcast on Revenue Operations hosted by John Garvens, a prominent Salesforce architect and the owner of Garvens Consulting.

The show, known for its "Hot Takes" and candid insights, features a panel of other experts, including architects from various consultancies and notable executives in the RevOps ecosystem, to provide a comprehensive and balanced view of the commercial, operational, and technical challenges facing Revenue Operations teams.

Above all, the show aims to provide open, honest, and practical conversations, guidance, and direction to RevOps professionals worldwide.