Changing The Industry Podcast

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In this episode, Lucas and David are joined by Jonathan Seitzer, a former Wall Street product manager who is stepping into the world of auto shop ownership. Jonathan shares his journey from discovering the podcast and automotive industry to the challenges of buying an established shop with no technical background. The conversation covers the realities of inheriting an existing staff, balancing necessary changes with preserving shop culture, and the daunting task of building a supportive work environment while facing industry-wide staffing and training hurdles.

00:00 "From Marines to Wall Street"
03:45 "Electric Vehicle Charging Stations"
07:15 "Journey Back to Mars"
12:44 Customer Reactions to Pricing Changes
14:16 "Challenges with Dutch Customers"
16:25 "Effective Marketing Strategy Essentials"
21:44 "Golden Handcuffs Dilemma"
25:29 "Building a Hiring Pipeline"
28:24 "Fostering Growth and Balance"
31:03 Scaling Revenue Through Skilled Leadership
34:49 Preparing the Next Generation
37:20 "Challenges in Automotive Careers"
40:58 "Beware Leadership Temptations"
44:05 "Finding Balance in Leadership"
45:51 "The Struggle to Take Seriously"
52:01 "Building Trust Through Consistency"
55:12 "Cluttered Midwestern Dealership Tale"
56:18 "Impactful Change Through Appearance"
59:50 "Supportive Learning Community"


What is Changing The Industry Podcast?

This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.

Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.