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Welcome back to Urgent Care Unscripted.

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I'm Barbara Ronalter,
the director of operations

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and business development at AFC
Urgent Care and West Haven.

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And this is Mohamed Saman.

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I'm the franchisee
and owner of the Sears into this table.

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Thank you for tuning in.

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Today's episode we're
going to talk about preventative care.

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What is preventative care.

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Why does it matter
and why does your urgent care.

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How can you urgent care help
in that situation.

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Before your, sick and you have a problem.

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What can your urgent care
do for you? For you?

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So typically, you're coming to
the urgent care with a twisted

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ankle or, or a flu on Covid test.

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But you can also come
for preventative purposes.

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And what could those be?

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Could be a checkup.
It could be a screening.

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It could be a vaccine,
and it could be other situations

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where you need,
some preventative attention.

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Absolutely.

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So what we say is don't wait,
come see us before your problem happens.

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And that's basically
all preventative care.

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Care means, right?

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So if you want to make sure
that you are getting your blood work done,

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making sure that you're checking
your blood pressure, urgent care is

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can definitely help you in that situation.

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So and what is really, preventative care,
it could be, physical exam.

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It could be a blood pressure check.

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This could be a cholesterol,
could be diabetes screenings.

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It could be, cancer screening.

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It could be vaccines.

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It could just even be just talking
to a provider about your health situation.

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Yeah. You just want to make sure.

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Am I on the right track?

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Is this the way that I should continue?

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The way that I'm,
you know, keeping up my health?

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Am I taking enough vitamins in my doing
my prescriptions correctly?

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Do I need prescriptions

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for, you know, high blood pressure,
diabetes or whatever that might be?

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As you know, health care is not,
about perfection.

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It's a journey.

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So you're coming in once
a year, maybe six,

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and maybe once every six months
or once every three months.

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But you're just checking.

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You're keeping track of how you have
is at that moment of time

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in comparison to where you were
when you came the last time.

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Yeah, absolutely.

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And I think a lot of people
don't think about this, but urgent care is

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can do a lot more than just your,
you know, immediate care.

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So if you are feeling symptomatic
and you feel like something's off

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and it's been off for a while,
you can come in to an urgent care.

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You can get tested for whatever
that might be.

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We can get you initially treated.

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And if you do need follow up
care like a primary care doctor,

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we can go ahead and,
get you to see somebody that can actually

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help you in the long run.

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And when it comes to,

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getting, some preventative care,
we can perform all kinds of physical.

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It could be, physical.

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It would be, sports physical
or school physical.

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Could even be other integration purposes.

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Physical.

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But beyond that, you could also come in
for a wellness exam.

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You could come in for vaccines,
or you could come in for screening.

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If you haven't checked your blood pressure
for a while or you're shooting for life,

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here we are to help you
with those, screenings that we do there.

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So yeah, absolutely.

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I think that even brings up a topic
or an example that we saw a patient today

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that came in to see us,
and she hadn't been to

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a primary care doctor
in a couple of years.

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She's complaining of shortness of breath
and a couple of other health issues, that

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or a couple other symptoms
that she's been having for a little bit.

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And we did a chest X-ray on her.

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Come to find out,
a patient has COPD, something

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she was diagnosed with in the past
but hasn't followed up on.

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So right away our provider took
care of her, gave her the meds

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she needs to kind of
take care of the problem initially.

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But other than that,
we also referred her over to our local,

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primary care physician
that we trust in the area

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and got her an appointment
to see him right away.

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So that brings us to a point where we,
sometimes

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referred to be as, compliant patient.

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What do we mean by compliant patient?

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It does not mean
you have to do everything perfectly, but

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it means that you

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have to come and get checked regularly.

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So health is not something
that's just one time.

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It's not a one and done.
One and done. It's a journey.

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And here we are
here for you to take you along.

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That journey.

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And you don't really have to do it alone.

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Absolutely. And we are here for you.

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You know,
whether, like Muhammad mentioned,

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if you have if you're
if you got diagnosed with diabetes

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and your doctor isn't available
and you want to get checked to make sure

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that you glucose is okay, come to
the urgent care, we'll do a fingerstick.

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If your blood pressure is off
and you need a blood

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pressure check,
we can do that for you as well.

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So just know that we might not
we might not be your primary care doctors,

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but we can definitely help you
in your health journey to keep you

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as healthy as you can be throughout your, 
throughout the years.

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And the key word is right there
preventative care, which means

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you don't really have to get sick
to come for a preventative care.

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You can
you can come in anytime, even when you're

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not feeling sick, when you you're actually
feeling strong and healthy.

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That could be a good time
for you to come and have a check on.

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Yeah, absolutely.

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So make sure that you guys are coming in
to see whether it's us

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or even your primary care doctor,
but we can definitely see you.

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It's not a one and done. Health
care is never a one and done.

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So we can come in, we can help you.

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We can get you through it.

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We can get you the meds that you need
and,

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get you on your way to live a happy,
healthy life.

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And we're open seven days a week, 8 a.m.

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to 8 p.m. on weekdays.

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So if you are feeling
like you don't have the time, now

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would be a good time for you
to come and get some preventative too.

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Yeah, absolutely mom.

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And hit the nail on the head right there.

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No appointments are needed.

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You don't need to wait three months.

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I know that happens a lot with your PCP.

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You call a primary care doctor
and you can't get in.

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They're very busy, very busy doctors.

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And there's not a lot of them,
unfortunately.

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So we are here to help you.

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We can get you through
until your three month appointment.

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That's not a problem at all.

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So keep that in mind and walk in whenever,
wherever you need

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it is for you
here, for our listeners and viewers, it's

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exactly.

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So take charge of your health.

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Preventative care is about you
staying well

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and not just getting better
when you're sick.

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Here we are at AFC Urgent Care West Haven.

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We have not just an urgent care center.

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We are not your backup plan.

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We are your partner to stay on track.

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Have to do that. Yeah, definitely.
Come see us.

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We are at 354 Sawmill Road in West Haven.

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Thank you so much for listening.

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And until we see you again,

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this is Mohammad
and Barbara and Urgent Care Unscripted.

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Please,
look forward to joining our next episode.

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Until then, see you next time. Bye.