Mastering Your Fulfillment Process – Casey Armstrong (ShipBob)

In this episode, we talk to Casey Armstrong, the Chief Marketing Officer at Shipbob, to get his best advice for dialing in your fulfillment process. Casey shares some of his tools of the trade and provides some guidance on when you should consider hiring outside support.

Show Notes

In this episode, we talk to Casey Armstrong, the Chief Marketing Office of a third party logistics partner called ShipBob.

At the time of publishing, the COVID-19 pandemic has forced a lot of holiday shoppers online, which is straining the U.S. logistics industry to the point where industry experts have coined terms like "Shippageddon" or "The Shipocalypse."

Keep that in mind as you listen to this episode. We recorded our conversation prior to the holiday season and we tried to focus on tried-and-true fulfillment advice that will serve you through and beyond the current situation. Hang in there!

Casey was kind enough to share some of his favorites tools of the trade and walk us through his thought process for determining if an ecommerce brand is a good fit for working with a third party logistics partner. If you're struggling to efficiently and effectively pick, pack, and post your orders to customers, this episode is for you!

Want to be a guest on our show? Have feedback or ideas for how we can improve? Send your thoughts over to [e-mail]. We'll be keeping an eye on that inbox. :)

The Ecommerce Insights Show is brought to you by The Good, a Conversion Rate Optimization (CRO) consultancy specializing in helping ecommerce businesses accelerate their growth through better research, testing, and design. Learn more about our team, our work, and our services at www.thegood.com.

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