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"High performers liked to be with high performers. So if you start to train yourself as a manager, as a boss, as a business owner, as an entrepreneur, in holding people accountable, you will notice who doesn't mind that, who kind of thrives around that, and those kind of people attract more people like that." –Gina Cotner In this episode, founder and CEO of Athena Executive Services, Gina Cotner shares a practical framework for holding your team accountable without creating tension or fear. She explains why delegation alone is not enough, how accountability builds stronger leaders inside your firm, and how small shifts in communication can dramatically improve follow-through and results. In this episode, you'll learn:
To learn more about Gina, click here. Connect with her on LinkedIn.
Read about her company, Athena Executive Services at this link.
Time Stamps
00:57 – Gina's business growth through rapid expansion & market shifts 13:08 – Why delegation without accountability fails 21:40 – Shifting ownership: "What do you need from me?" 23:36 – The power of asking "when" in every meeting 27:42 – What to do when work is not completed on time 29:14 – The million-dollar question: "What got in the way?" 35:11 – Why caring deeply gives you room to hold people accountable 41:15 – Negotiating deadlines without lowering standards This episode is brought to you by our great friends at BILL!
They're hosting Bookkeeper Appreciation Week from March 30th to April 3rd—dedicated to recognizing the real work you do and giving you tools you can actually use to free up time for more strategic work.
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The Successful Bookkeeper Podcast is a weekly show to help increase your confidence, work smarter and build a business you love.
Each week you'll listen to inspiring guests who will share their success secrets, so you can take your bookkeeping enterprise and life to another level.
Some of them include New York Times Best-Selling Author of E-Myth, Michael E. Gerber, Pure Bookkeeping Co-Founder, Debbie Roberts, the host of The Productive Woman podcast, Laura McClellan and the author of *I Know How She Does It*, Laura Vanderkam.
If you're a bookkeeping business owner who is looking for an uplifting, entertaining and informative podcast exclusively for YOU then you have arrived at the right place!
Get ready because your journey towards success begins — now.
Your Host
Michael Palmer is an acclaimed business coach who has helped hundreds of bookkeepers across the world push through their fears and exponentially grow their businesses and achieve the quality of life they've always wanted.