Not Another CEO Podcast

How can CEOs stay adaptable while leading through pivots, growth, and constant change? In this episode, Scott Voigt, Founder and CEO of Fullstory, shares his journey from a failed first product to creating the leading digital analytics platform used by thousands of companies worldwide. 

Scott dives into the tough realities of leadership, from making difficult people decisions to evolving as a CEO as the company scales. He opens up about the power of storytelling in fundraising and leadership, the importance of mental well-being, and the lessons he’s learned from being an early builder in Atlanta’s thriving tech ecosystem.
 
Takeaways:
  • The Power of Storytelling: Scott Voigt emphasizes the significance of storytelling in his role as CEO. It's not just about what you say but how you say it. Through effective storytelling, he energizes and aligns his team, creating a shared vision and purpose.
  • Hiring and Building a Strong Team: Voigt discusses the challenges of hiring and the importance of finding the right fit. He stresses the necessity of moving people out quickly if they are not a good fit, even though it can be difficult.
  • Navigating Investor Relations: Scott’s journey of securing funding for Fullstory involved both challenges and triumphs. He shares the importance of being strategic and deliberate in choosing investors and board members.
  • The Journey of Fullstory's Market Fit: Voigt candidly reflects on the evolution of Fullstory's product-market fit. Initially, as the team worked on a different product, they faced numerous rejections. However, the pivot to Fullstory's current offering brought about an immediate and undeniable product-market fit.
  • Overcoming Internal Challenges: Discussing exits, Voigt argues that the company's mission should transcend any individual's role, ensuring continued alignment and progress regardless of internal changes.

Quote of the Show:
  • “When your spidey sense tells you something isn’t working with a person, make the change fast. It only gets harder the longer you wait." - Scott Voigt

Links:

Ways to Tune In:

#NotAnotherCEO #BusinessSuccess #Fullstory

Chapters:
00:00 Intro
01:36 The Biggest Impactful Decision at Fullstory
03:35 The Challenges and Lessons of Letting People Go
08:38 Hiring Philosophy and Interview Techniques
18:56 The Importance of Storytelling as a CEO
24:54 Fundraising Journey and Product Pivot
33:38 Reflecting on the Early Struggles
37:14 The Importance of Team Chemistry
43:28 Navigating the Atlanta Tech Scene
48:20 Biggest Challenges and Lessons Learned
51:01 Future Vision for Fullstory
57:15 Personal Reflections and Advice
01:07:53 Outro

Creators and Guests

Host
David Politis
Producer
Alex Fischer

What is Not Another CEO Podcast?

Our mission is to bend the curve for Founders and CEOs.

At Not Another CEO, we know there’s no formula for running a business. Leadership is forged through unique journeys, real challenges, and hard lessons. Our exclusive content showcases unfiltered stories and practical guidance from those who’ve crawled through the trenches. Our platform offers the largest library of CEO insights and how-to guides, sourced directly from a diverse community of leaders.

Find our full video library, detailed playbooks, deep dives, and lessons learned on our Substack here ➡️ https://notanotherceo.substack.com/