In this episode of The Spirit of Lux, Paul Jones is joined by the first Maldivian who received the honour of being named amongst the 100 most influential HR personalities in the world at the World HRD Conference 2016, Afeef Hussain.
Experienced in the areas of HR strategy, customer experience, quality management, talent, performance management and learning and development, Afeef has over 15 years of Hospitality Industry Experience and is currently the Senior Director, Maldives - Talent and Culture at LUX* Resorts and Hotels.
There's a lot to cover in this episode. Afeef explains how at LUX* Resorts his team works on the principles of providing superior service to have a sustainable competitive advantage. Grown-up in the Maldives, Afeef also shares how just a collection of islands has changed in the last 25 years becoming one of the world’s most beautiful destinations.
What is The Spirit of Lux?
The Spirit of Lux is an original podcast hosted by Paul Jones, CEO of The Lux Collective. In each episode, we feature interviews with friends, thought leaders, and personalities from the Travel and Hospitality industry as we traverse through the topics on design, customer service, wellness, culinary, and many more.