Dialup Disconnect: AOL’s Long Goodbye

Remember the screech of dial-up and “You’ve got mail”? AOL wasn’t just an internet service, it was a whole vibe. While nostalgia and loyal fans kept it around way longer than anyone expected, AOL struggled to adapt. 

In this episode, we look at the dialup disconnect: AOL’s long goodbye. Dive into what AOL got right, where it got stuck, and what every leader and team can do to avoid a very long goodbye.

Creators and Guests

Host

Brandon Matthews

Brandon Matthews is known for his practical, applicable, comical, and engaging communication style. With 20 years experience in corporate communications, professional and spiritual development, Brandon is a sought after speaker and professional trainer. He’s spoken to thousands of audiences and frequently speaks on leadership, communication, customer service, mental health, substance use, abuse, and prevention. His insight comes from starting, leading, and coaching various organizations, teams, non-profits, and businesses for over 20 years. His experience includes leading customer service teams for Apple Inc., and training other organizations just like yours. He regularly speaks to those in business, school, and church environments helping them to reach their full potential.

What is The Mind Your Business Podcast?

The Mind Your Business Podcast is a platform for insightful conversations about a range of topics including company culture, customer service, personal/professional growth, leadership, and more. There are no topics off limits. This is the podcast for whatever business is on your mind. So if you're looking to grow personally and professionally, this is the podcast for you.