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Banks often struggle with how to automate operations or functions deemed essential or strategically different, says Hemal Nagarsheth, associate partner at global management consultancy Kearney, in this episode of “The Buzz” podcast. The Covid-19 pandemic uncovered operational inefficiencies at many financial institutions and in turn compelled the organizations to embrace automation initiatives more quickly, he says.
The Buzz podcast covering current trends and intriguing topics in automation and beyond courtesy of FinAi News, the definitive source for insights and news surrounding automation in financial services.