In this episode I have a special guest, Cassie Kellner, who I met 4 years ago and was immediately impressed by. Cassie has been in the dental field for 20 years and started as a general dentist assistant when she was 19 years old. After 4 years she moved to assisting at the Ortho office and since then she’s been in love with orthodontics. After years being in the field she moved to Hummingbird Associates as a Clinical Systems Consultant. We cover so many topics ranging from:
(5:45) How to transition from general to orthodontics
(7:18) Misconceptions of transitioning from General to orthodontics
(13:05) Why dental assistants do not see dentistry as a career path
(19:05) What do you do when you feel stuck?
(20:40) What’s the right way to complain and is best to talk to?
(24:40) Create 90 Day Onboarding system
(27:15) Asana in Dentistry
(31:30) Just jump! It’s an incredible ride
(33:33) Parenting and Dentistry
(36:00) Our industry needs to be be doing more for employees with kids
(37:05) What would the Stellar Maternity Leave package look like?
(43:13) Day to Day challenges of being a mom and trying to keep the job
(49:20) How to have difficult conversations?
(51:30) Parenting advice, the good and bad advice we both received? And some strange questions that people ask you 🙂
(55:25) Best Parenting advice from Cassie
(58:18) Real Life scenario of balancing home and work and how to communicate with your office? (sorry for my language here) How do we support people that are going through rough times?
Around (33:33) we switch gears to Parenting since we are both parents. Cassie’s kids are 4 and 3. My kid is almost 8 months old. So we felt there is a lot that needs to be said about parenting and dentistry.
What is ZenOne Podcast?
ZenOne Podcast is a place where we combine our 2 passions. One is to help improve dental practices through efficiency (think of streamlined process, organization, Zen in your office life) and interviewing interesting people.