Ditching Hourly

You know you want your customers, employees, and communities to be engaged, but what exactly does ‘engagement’ mean? Scott Gould, author of The Shape of Engagement joins me to talk about how independent software developers can sow the seeds engagement.

Show Notes

You know you want your customers, employees, and communities to be engaged, but what exactly does ‘engagement’ mean? Scott Gould, author of The Shape of Engagement joins me to talk about how independent software developers can sow the seeds engagement.

Talking Points

  • Why engagement matters
  • What engagement is
  • The three levels of engagement
  • The three processes that make up the cycle of engagement
  • Real-world examples of how typical marketing activities fit in the cycle of engagement
  • Simple steps software professionals can take to understand why their work matters to their clients

Guest Bio

Scott Gould is an author and popular speaker who champions the cause of real engagement in a world where so much is only skin-deep. As a management advisor he has helped some of the world’s biggest brands and oldest organisations get their customers, employees and communities highly engaged around their mission.

Related Links

Creators & Guests

Host
Jonathan Stark
The Ditching Hourly Guy • Author of Hourly Billing Is Nuts • Former software developer on a mission to rid the world of hourly building

What is Ditching Hourly?

For experts who want to make more and work less without hiring.