Service Evolution

On this episode of FM Evolution, host Shawn Black sits down with regular guest Jim Robinson, president and CEO of CGP Construction, author, speaker, certified business and life coach, and chairman of the board for a transitional living center in Southern California. With his extensive background in leadership and coaching, Jim always has a ton of knowledge to share on the show. This week, Shawn and Jim’s discussion revolves around commitment—what does it mean, how does it benefit your team, and much more!

Thanks for tuning in!

Show Notes

Show Notes
(0:41) Introducing Jim Robinson
(2:14) How Commitment Plays a Role in People’s Happiness at Work
(7:33) Keeping Employees Committed to the Mission and Vision
(10:06) Building a Culture of Teamwork
(17:32) Communicating with Your Team
(24:36) How Transparency Affects Your Team’s Commitment
(27:20) Work Ethic
(33:36) The Importance of Innovation
(35:46) Closing Thoughts

Links
Shawn Black
Jim Robinson  

Quotes
“Commitment means it’s a ‘yes’ for me, and until you say ‘yes,’ you’re really not committed…Until you commit, you’re really not getting anywhere—it’s just a dream. There’s no commitment. There’s no vision cast. There’s no goal setting. There’s no results-oriented until you say ‘yes.’ ” Jim Robinson, (3:05)

“You’ve got to talk about this mission—what we do here every day, the vision, why we are here. And it’s not just to fix a widget, it’s to impact people’s lives. And for me, the purpose is through growing people through education and experience.” Jim Robinson, (8:35)

“You can do one great thing in your life by yourself, but you can do many great things if you get the team.” Jim Robinson, (23:14)

What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.