Unintended Consequences: What Questions Should Designers Be Asking? With Bethany Sonefeld

In security we try to anticipate and account for what might go wrong. Thinking more broadly, what are the unintended consequences of the products we put out into the world? What questions should we be asking as product designers?

Show Notes

In this episode, we talk about:

• How do you tackle situations where business goals might be at odds with what’s ethical or what’s best for the human using the product?
• How can designers make a difference even if they don’t have a leadership role at their organization?
• How do you anticipate potentially unhealthy behaviors or unintended consequences? 
• What are some actionable steps you can take today?

Bethany Sonefeld is the founder of Create With Conscience, a space dedicated to educating and committing to building healthier technology. Create With Conscience was something Bethany developed out of interest in creating a healthier balance of technology in her own life. Bethany is a design manager at Duo Security and was previously at Cloudflare, RetailMeNot, and IBM.

What is Human-Centered Security?

Cybersecurity is complex. Its user experience doesn’t have to be. Heidi Trost interviews information security experts about how we can make it easier for people—and their organizations—to stay secure.