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Victoria: What are the challenges
that you see and, and that

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you guys are trying to tackle?

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Ned: Oh man.

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Let's see.

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The market's insatiable.

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The customer base wants more, wants it
faster, wants it in different flavors,

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wants it in different ways packaged
differently sustainably, of course.

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So that's really hard as well to
try to get more from the existing

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team, sometimes even a smaller
team because of economic issues.

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So the old adage of how do we do more with
less is, is very, very present right now.

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So that's, that's a big challenge.

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The, the other challenges are
that this stuff is really hard.

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You know, chemical development,
material science development is hard.

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It's, it's multidimensional.

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It has an unbelievable
amount of variables.

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voiceover: A key component of the
modern world economy, the chemical

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industry delivers products and
innovations to enhance everyday life.

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It is also an industry in transformation
where chemical executives and workers

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are delivering growth and industry
changing advancements while responding

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to pressures from investors, regulators,
and public opinion, discover how

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leading companies are approaching these
challenges here on the chemical show.

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Join Victoria Meyer, president
of Progressio Global and

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host of the chemical show.

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As she speaks with executives across the
industry and learns how they are leading

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their companies to grow, transform, and
push industry boundaries on all frontiers.

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Here's your host, Victoria Meyer.

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Victoria: Hi, this is Victoria Meyer.

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Welcome back to The Chemical Show.

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Today I am speaking with Ned
Weintraub, who is the Chief

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Revenue Officer at NobleAI.

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Noble's a pioneer in science-based
AI solutions for chemicals

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and material companies.

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And Ned has been involved in digital
innovation for industry throughout

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his career at companies including
Seven Signal Verana and HP Cloud.

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We're gonna be talking about business
challenges with accelerating chemical

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development, innovation, how AI
fits into that and a whole lot more.

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Ned, welcome to The Chemical Show.

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Ned: Thank you for having me, Victoria.

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Victoria: So you've spent your career
in technology and growth oriented firms.

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What got you started in this space and
what ultimately brought you to NobleAI?

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Ned: Yeah,  it's a good question.

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For me, I've always tried to work
for Mission-driven companies,  and

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Noble is a mission-driven company.

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We believe that AI can solve
the world's problems better

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than it can destroy the world.

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And so we believe that that.

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This is, this is a fantastic way
of, of really trying to solve health

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issues, environmental issues all
sorts of different ways that we

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can, you know, get over what we're
trying to, to fight every day.

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Victoria: Yeah.

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Makes sense.

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And I, and I like that mission driven
space because I think we sometimes

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lose track of that in business.

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And

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yet it all starts

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out with a, a bigger purpose.

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Ned: You got it.

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That's exactly right.

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It helps us get up in the morning.

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Victoria: Absolutely.

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So the chemical industry it
is definitely in a period of

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accelerated innovation, right?

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We're seeing this, in fact, you
and I recently met up at ACI,

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One of their themes was innovation.

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So innovation is everywhere, and yet we're
still challenged in commercializing these

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new ideas, new products, new innovations.

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So first of all, what trends do
you really see driving innovation

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in the chemical space when you
go out and talk with customers?

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. Ned: I would say one of the
biggest ones,  was sustainability.

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Sustainability has finally arrived
and moved from sustainability washing

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to really putting budgets behind it.

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Again, a mission.

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Where companies can feel good about
what they're doing and really driving

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sustainability through everything.

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And frankly, product development
and, and optimization is a big one.

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That's the biggest one.

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But I would also say adapting
and agility to regulatory issues.

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That was the other big focus and
we hear this really from every

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single one of our customers, which
is the world is changing fast.

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How do we adapt?

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How do we become more agile?

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How do we become proactive instead
of reactive to a lot of these things?

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Those are the two biggest ones that we see
kinda driving a lot of the the innovation.

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Victoria: Yeah, so I think the drivers
are strong and as you say, they are

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mission-based in many ways, and yet
there are still some challenges.

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What are the challenges that you see and,
and that you guys are trying to tackle?

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Ned: Oh man.

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Let's see.

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The market's insatiable.

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The customer base wants more, wants it
faster, wants it in different flavors,

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wants it in different ways packaged
differently sustainably, of course.

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So that's really hard as well to
try to get more from the existing

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team, sometimes even a smaller
team because of economic issues.

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So the old adage of how do we do more with
less is, is very, very present right now.

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So that's, that's a big challenge.

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The, the other challenges are
that this stuff is really hard.

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You know, chemical development,
material science development is hard.

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It's, it's multidimensional.

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It has an unbelievable
amount of variables.

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Everything from price to market pressures
to supply chain risk, personnel risk.

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This stuff is really hard.

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So how can technology like science-based
AI help in these situations, and

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that's really why we're here.

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Victoria: And it seems to me, I
mean, I think part of it, you talk

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about the people challenges and
just the fact that it's really hard.

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I know what we're seeing is the continual
graying of the chemical industry.

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Although some of us like better
living through chemistry, so

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we wash that gray away and then

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what have you,

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right.

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Ned: Absolutely.

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Victoria: But I think what I'm hearing
from people across the industry

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is a real concern that they're
losing really experienced staff.

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Yeah,

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across the board, and it seems
particularly in the product development

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and formulation development space
because they're retiring, right?

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So

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they're just,

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they're, they're moving on to greener
pastures or however we wanna say it.

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Um, and,

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you know, we, we just don't have the
same knowledge base in the industry.

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And it seems like,  AI is one of
the ways that we can really harness

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and leverage some of that existing
knowledge, even perhaps when the

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people that developed it have moved on.

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Ned: Yeah.

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Unbelievable.

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I thought there's two issues.

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Number one, you're absolutely right.

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Senior leaders are retiring, right?

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They've been in this industry
for a very long time.

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But the other one, which is really
interesting is that there's a talent war.

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And people are leaving.

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It's not the old days of sticking
with your company and getting a

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gold watch at the end of 30 years.

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The world has changed.

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So how can companies de-risk?

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You know, the personnel flight,
the brain drain as they call it.

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So is there a way  to really
mimic  or really institutionalize or

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codify that institutional knowledge

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and not be at risk when that
person walks out the door.

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That's also a really
interesting conversation that

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we're having with customers.

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So, you're a hundred percent right there.

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Victoria: Right.

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So I mean, you guys are at the,
the front end  of moving AI into

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product development and developing
solutions to support the industry.

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What do you see as the role and
what are the conversations that

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you're having about how people
want to integrate AI in this space?

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Ned: Yeah.

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The best thing that's happened
to us is generative AI, right?

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You know, the chat GPTs and the
Geminis and all of these others have

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really brought it to the forefront.

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Now remember, artificial intelligence
has been around 30 years longer

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than the internet has been around.

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So just just to give people
an understanding, this is

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not, it's 15 minutes of fame.

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It's been around for a long time.

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It just now has, because of the internet,
has been able to take all of this data,

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the oceans of data that they can mine.

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What's great for creating speeches
and my kids' homework doesn't

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work for science necessarily
because there's not a lot of data.

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There's not an ocean's amount of data
because we're trying to create things.

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And so, you know, if it were
that easy, everybody would do it.

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We have to be able to help our
customers drive new innovation optimize

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current products with not a lot of
data or completely spread out data.

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For us, this notion of specialized
AI,  or science-based AI, especially

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in chemical and material science
is really critical because we can

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do a lot with very little data.

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We can be very prescriptive in
what problems we we're being

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asked to solve and really be
able to accelerate based on that.

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That's a big piece of, , it's
great that we have generative AI

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but you know, specifically focused
in this world that you and I live

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in, it has to be specialized.

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Victoria: Right.

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Yeah.

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It's interesting.

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So you say that there's not a lot of data.

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I think people would assume
we are awash with data.

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And certainly it's true in, when I
think about chemical companies and just

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their overall business and business
operations, we have a ton of data

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about customers, we have a ton of data

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ton of data about manufacturing
we probably have a lot of it about

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product and product development.

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Although I will say, I reflect back
and think about my time in industry,

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when I worked really closely with
our formulation guys to help get new

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products out into market and stuff, I
was sometimes shocked by like how many

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data points, how few data points were

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actually on

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a curve or on a graph or what

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have you.

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So

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it's it's interesting twist on
this 'cause I sometimes think.

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We feel like there's just all this
data and yet maybe it's not always

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the right data or in the right place

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at the right time.

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Ned: All of it.

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Absolutely.

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All, all of the above.

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You're right, these companies
have been around for.

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You know, some a hundred years
and you would think that the data

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is A, there and B accessible.

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And very often it's not.

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And neither one or one of them.

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And it's, it's spread all over the world
in different lab notebooks, physical

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and electronic, maybe electronic.

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It's very, very difficult.

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And so, how do we help customers get
started without having to rake the ocean

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full of ones and zeros to get started?

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That's really where building that
science into the AI right from

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the get go alleviates a lot of
that need for a lot of that data.

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Because we already know a
lot of that information.

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We can build it in institutionally and
really accelerate that development.

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Victoria: So what does that look like?

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So say more a little bit about that.

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'cause I think it

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stills

00:11:44.770 --> 00:11:47.020
kinda, you know, 20,000 miles

00:11:47.064 --> 00:11:47.569
up in the,

00:11:47.740 --> 00:11:48.670
the atmosphere.

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You know, what does it
mean to be science-based?

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Is it generative?

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this generative?

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And how does it work?

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Ned: Yeah.

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So it's, it is generative in a way
because we can generate new insights,

00:12:04.605 --> 00:12:09.915
but fundamentally, when we talk about
specialized AI or science-based AI, we're

00:12:09.915 --> 00:12:16.770
building the fundamentals of physics
and chemistry into the models that we

00:12:16.770 --> 00:12:19.140
build with our customers in partnership.

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I always like to say for the senior
executives who aren't necessarily

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scientists, and I don't have a scientific
background, you know, elephants don't fly.

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We all know elephants don't fly.

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But with, with commercial AI,
something you get off the shelf,

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you have to train it, that
elephants don't fly and therefore.

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It takes time.

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And then a lot of the answers early
on you get, well wait a second,

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this doesn't make any sense.

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Why are we even going down this path?

00:12:47.555 --> 00:12:48.305
So they give up.

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Where by building all of that knowledge
upfront into the models and then using

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different models, solving different
problems that really accelerates

00:13:00.625 --> 00:13:05.095
the insights and that gets us to,
even in the first rudimentary models

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that we build with our partners.

00:13:08.070 --> 00:13:09.510
There are aha moments.

00:13:09.540 --> 00:13:14.250
We've, we've solved some very fundamental
problems for customers that have been

00:13:14.250 --> 00:13:18.870
struggling with, you know, maybe it's
a PFAS chemical that they're trying to

00:13:18.930 --> 00:13:20.850
get out of one of their formulations.

00:13:21.180 --> 00:13:25.440
We were able to, you know, give them
insights within 30 days, something

00:13:25.445 --> 00:13:29.520
that they've been trying for years to
solve, or at least, you know, the last

00:13:29.520 --> 00:13:34.200
two years, within 30 days, we gave them
directionally approaches  to head to.

00:13:34.795 --> 00:13:38.875
So by building that institutional
and, and that scientific knowledge

00:13:38.935 --> 00:13:43.855
into those models early on,
we really accelerate that.

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And then we can train those
models as we continue.

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And then customers use them once
they're mature to drive insights  to

00:13:52.285 --> 00:13:56.285
really do a lot  of testing that
they wouldn't otherwise be able

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to do  on a bench, if you will.

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Victoria: yeah.

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Makes sense.

00:14:00.632 --> 00:14:00.992
Yeah.

00:14:01.142 --> 00:14:01.382
Yeah.

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30 days seems fast.

00:14:02.552 --> 00:14:02.792
I know.

00:14:02.792 --> 00:14:06.122
In the world of chat, GPT, if I
have to wait longer than 30 seconds

00:14:06.173 --> 00:14:06.848
for my answer,

00:14:06.962 --> 00:14:08.762
it seems like it's taking a long time.

00:14:08.762 --> 00:14:12.192
But, but to your point, this
is I guess a much more rigorous

00:14:12.822 --> 00:14:14.202
approach as needed, right?

00:14:14.202 --> 00:14:17.412
I mean, it has to be rooted  in
the scientific principles, whether

00:14:17.412 --> 00:14:18.792
it be chemistry or physics or

00:14:18.873 --> 00:14:19.653
material science

00:14:19.782 --> 00:14:20.952
to, to make that happen.

00:14:21.295 --> 00:14:21.535
Ned: right.

00:14:21.535 --> 00:14:24.295
We're, we're dealing with
scientists, by the way, so, you

00:14:24.295 --> 00:14:25.735
know, they, they want facts.

00:14:25.735 --> 00:14:25.915
They

00:14:26.112 --> 00:14:27.093
Victoria: They want facts and,

00:14:27.192 --> 00:14:29.292
and they're probably a
little bit risk averse.

00:14:29.862 --> 00:14:31.143
So let's, let's talk

00:14:31.152 --> 00:14:32.142
about those risks.

00:14:32.142 --> 00:14:32.322
So

00:14:32.358 --> 00:14:32.868
what, you know, I

00:14:32.922 --> 00:14:37.092
think what are the risks that you
guys see when, or that you talk

00:14:37.097 --> 00:14:40.302
about and you work to alleviate with
your clients when you think about

00:14:40.307 --> 00:14:42.102
using AI and product development?

00:14:42.505 --> 00:14:42.925
Ned: Yeah.

00:14:43.915 --> 00:14:49.915
So honestly, the risk that we see our
people are gripped by this notion of

00:14:49.915 --> 00:14:52.225
not having all the data in one place.

00:14:52.405 --> 00:14:57.930
And honestly it's a bit of the boogeyman
that, you know, part of the industry who

00:14:57.930 --> 00:15:02.680
is about trying to collect all of your
data in one place before you get started.

00:15:02.780 --> 00:15:04.040
That's their message.

00:15:04.040 --> 00:15:09.770
And the reality of it is, is that
the risk of not getting started now.

00:15:10.295 --> 00:15:14.345
You're allowing your competitors to,
to distance themselves from you, right?

00:15:14.345 --> 00:15:18.665
To either gain the edge or to expand
if, if you can't do that, you know,

00:15:18.670 --> 00:15:22.715
part of the reason why we do a lot of
work with mid-size companies is because

00:15:22.715 --> 00:15:29.285
they can't throw money and bodies at
this internally, and they have to do

00:15:30.395 --> 00:15:34.805
what they have to do in terms of closing
the gap with those big companies.

00:15:34.895 --> 00:15:39.545
And we see that every day
and they genuinely see AI as.

00:15:40.640 --> 00:15:45.440
Both a panacea, so we have to kind of
temper their enthusiasm, but also give

00:15:45.440 --> 00:15:50.570
them the true value, you know, vision
of what it can really do for them.

00:15:50.570 --> 00:15:54.470
So the risks, getting back to your
question, are just getting started.

00:15:54.620 --> 00:15:55.370
That's one.

00:15:55.955 --> 00:16:01.085
The other risk is the industry
has spent a hundred years hugging

00:16:01.085 --> 00:16:06.215
their IP and not allowing it out
into the world because genuinely

00:16:06.215 --> 00:16:07.835
that is the keys to their kingdom.

00:16:07.835 --> 00:16:12.785
How do they work with partners,
feel comfortable about working

00:16:12.785 --> 00:16:16.025
with partners, but still have the.

00:16:16.330 --> 00:16:21.810
Security literal and figurative,
figuratively, to be able

00:16:21.810 --> 00:16:25.260
to  really collaborate with
people outside their four walls.

00:16:25.260 --> 00:16:28.800
And that's a, that's a
perceived risk as well, right?

00:16:28.980 --> 00:16:31.680
The cloud industry had to
go through this, right?

00:16:31.685 --> 00:16:33.770
It's all of our data needs to be here.

00:16:33.775 --> 00:16:38.060
And then people realize that AWS
and Azure are probably even more

00:16:38.060 --> 00:16:40.220
secure than your own network itself.

00:16:40.220 --> 00:16:42.590
So, these are early days.

00:16:42.680 --> 00:16:46.395
Those are the, those are the challenges
that we work through with our customers.

00:16:47.512 --> 00:16:48.142
Victoria: I can see that.

00:16:48.142 --> 00:16:52.942
And certainly the ip, the intellectual
property and data privacy is, is

00:16:52.942 --> 00:16:54.712
probably the thing I hear the most.

00:16:54.952 --> 00:16:55.218
Um, in

00:16:55.222 --> 00:16:59.672
many ways it's maybe the most
misunderstood in my opinion.

00:16:59.677 --> 00:17:02.572
And, and I've done some work
around this some folks that.

00:17:03.172 --> 00:17:06.712
You know, there's this perception
of, oh, if I, if I put it out there,

00:17:06.712 --> 00:17:08.122
it's there for the public domain,

00:17:08.291 --> 00:17:08.482
Right,

00:17:08.482 --> 00:17:08.826
It's like, well,

00:17:08.842 --> 00:17:10.642
no, no, no, there are firewalls.

00:17:10.642 --> 00:17:15.042
And by the way, don't put your don't
put your test data into chat GPT

00:17:15.047 --> 00:17:18.852
because chat GPT is open domain, right?

00:17:18.857 --> 00:17:20.382
So buyer beware.

00:17:20.432 --> 00:17:22.742
But there are other, I mean, heck,
there's a version of chat that

00:17:22.747 --> 00:17:23.792
you can buy that's private and

00:17:23.956 --> 00:17:24.511
obviously

00:17:24.512 --> 00:17:28.022
when, if you are working with a
company like Noble, there's firewalls

00:17:28.022 --> 00:17:30.122
and privacy protections to protect.

00:17:30.307 --> 00:17:31.027
All that data.

00:17:31.440 --> 00:17:31.770
Ned: Yeah.

00:17:31.770 --> 00:17:33.330
I'll, I'll even go one further.

00:17:33.330 --> 00:17:34.740
So you're a hundred percent right.

00:17:35.670 --> 00:17:39.541
There's the risk on the generative AI
side that you are putting all of your.

00:17:40.335 --> 00:17:42.105
Your information out on the internet.

00:17:43.125 --> 00:17:47.115
So our customers do have and
are working through these

00:17:47.115 --> 00:17:48.915
policies  for their employees.

00:17:48.915 --> 00:17:54.655
So that should be, that should
be looked at where science-based

00:17:54.660 --> 00:17:58.225
AI folks like NobleAI work.

00:17:58.705 --> 00:18:02.035
Is within their customers domain.

00:18:02.035 --> 00:18:07.895
So we have the ability to build
these models and serve them to our

00:18:07.900 --> 00:18:10.985
customers within their private cloud.

00:18:11.495 --> 00:18:17.435
So that's a big differentiator for
us because we feel like, yes, we're

00:18:17.435 --> 00:18:21.815
not gonna try to change the hearts
and minds about people's ip, right?

00:18:21.815 --> 00:18:23.375
It's, we don't have enough time.

00:18:23.640 --> 00:18:26.250
To, to try to, to create
a sea change there.

00:18:26.250 --> 00:18:31.740
So for us, we feel like we, we have
the ability to work within that.

00:18:32.145 --> 00:18:34.905
You know, that framework, and
that's been very successful.

00:18:34.905 --> 00:18:41.325
The second thing is, the other challenge
is in the AI world is this notion

00:18:41.330 --> 00:18:44.455
of, of who owns the models, right?

00:18:44.455 --> 00:18:46.795
Who owns this ip, right?

00:18:46.795 --> 00:18:51.655
Is it the, is it the AI company
or is it the chemical company

00:18:51.655 --> 00:18:53.155
that's bringing that data?

00:18:53.605 --> 00:18:57.235
And historically, all of
the last five to 10 years.

00:18:58.075 --> 00:19:00.385
The AI companies have said, oh, no, no.

00:19:00.385 --> 00:19:01.615
Those are our models.

00:19:01.675 --> 00:19:02.875
Those are our models.

00:19:02.880 --> 00:19:08.755
And so it's really set up to be this very
confrontational you know, is it ours?

00:19:08.755 --> 00:19:10.585
Is it theirs, is it co-owned?

00:19:10.585 --> 00:19:11.635
How do we do that?

00:19:11.640 --> 00:19:14.695
If we wanna publish it, I mean,
it, it can become a nightmare.

00:19:15.385 --> 00:19:17.245
We've taken a different approach.

00:19:17.245 --> 00:19:24.245
We, we build customized models specific
to our customers, and they own those

00:19:24.245 --> 00:19:30.995
models because for us, it's, it's
important that they can build from there.

00:19:30.995 --> 00:19:31.835
It's theirs.

00:19:32.170 --> 00:19:35.320
I always use the, the analogy of.

00:19:36.315 --> 00:19:39.405
Steven Spielberg writes a screenplay.

00:19:39.775 --> 00:19:41.095
He wants a movie made.

00:19:41.095 --> 00:19:43.405
He goes and raises money
and go, gets it made.

00:19:43.405 --> 00:19:45.145
He takes it to a filmmaker.

00:19:45.145 --> 00:19:46.225
He takes it to,

00:19:46.615 --> 00:19:46.686
you

00:19:46.735 --> 00:19:53.340
know Skywalker Rancher and they
own the way the movie gets made,

00:19:53.430 --> 00:19:57.630
the special effects and all of the
different ways that it becomes a

00:19:57.990 --> 00:19:59.880
fabulous Steven Spielberg movie.

00:20:00.300 --> 00:20:02.040
Steven Spielberg owns that movie.

00:20:02.250 --> 00:20:04.890
The movie company doesn't own that movie.

00:20:04.890 --> 00:20:07.590
And so we, that's our approach.

00:20:07.590 --> 00:20:10.920
We feel as though, and our
customers appreciate that because

00:20:11.280 --> 00:20:12.690
they don't have to focus on.

00:20:13.285 --> 00:20:16.705
Oh my God, are they gonna turn
around and sell this to a competitor?

00:20:16.705 --> 00:20:20.255
Which is obviously in business
a very real situation.

00:20:20.255 --> 00:20:24.045
So that's, that's how this
industry is starting to evolve.

00:20:24.045 --> 00:20:25.905
We feel like we're on the forefront of it.

00:20:26.242 --> 00:20:28.342
Victoria: Yeah, that
ownership risk, that's great.

00:20:28.492 --> 00:20:29.392
The other thing.

00:20:29.902 --> 00:20:35.512
That I hear, and this is a widespread
concern regarding all AI and all

00:20:35.512 --> 00:20:40.132
generative AI, is that we're using
a limited data set and that we're

00:20:40.132 --> 00:20:46.912
just kind of creating this very
narrow spiral based on limited data.

00:20:46.917 --> 00:20:50.092
And once it gets skewed,
the truth gets skewed.

00:20:51.125 --> 00:20:51.275
Ned: Yeah.

00:20:51.275 --> 00:20:53.195
The bias, the bias comes in.

00:20:53.705 --> 00:20:54.095
Yeah.

00:20:54.095 --> 00:21:01.815
That bias is always a, an omnipresent
thought around building these models in

00:21:01.815 --> 00:21:07.665
AI, it's the, it is one of the biggest
reasons why companies should be partnering

00:21:07.670 --> 00:21:10.995
with companies like NobleAI because.

00:21:12.495 --> 00:21:15.405
Institutional bias happens
within the same four walls.

00:21:15.405 --> 00:21:21.075
It's the same people building these
models, and they, and they own that box.

00:21:21.225 --> 00:21:26.845
Now, AI does a great job of, especially
science-based AI and specialized

00:21:26.845 --> 00:21:32.700
AI to broaden your horizons,
right, your design space, but.

00:21:34.015 --> 00:21:39.545
Bringing in people with external
experiences, a from either people

00:21:39.545 --> 00:21:42.665
within the industry or even better
yet, people outside the industry.

00:21:42.915 --> 00:21:45.075
What are the people in oil and gas doing?

00:21:45.075 --> 00:21:48.115
Although it's related,
upstream is very different.

00:21:48.175 --> 00:21:51.145
What, how, what are they, what
are they doing in exploration?

00:21:51.245 --> 00:21:53.165
What are people doing
for alternative energy?

00:21:53.165 --> 00:21:56.255
Is there something there that we
can bring to the packaging industry?

00:21:56.525 --> 00:22:00.635
What are people doing in, in Biosynthetics
and, and what can we bring to that?

00:22:01.145 --> 00:22:06.905
So, you're right, that's if you
are trying to do it internally and

00:22:06.905 --> 00:22:12.105
without multiple different ways of
building these models with NobleAI.

00:22:12.515 --> 00:22:16.930
I think for our, our domain  of
different models, we've got over

00:22:16.930 --> 00:22:23.760
45 different ways  of building
models that could all be combined.

00:22:23.790 --> 00:22:27.510
It's not just kind of repurposing
the same model over and over.

00:22:27.780 --> 00:22:29.280
'cause that generates bias.

00:22:29.777 --> 00:22:30.137
Victoria: Yeah.

00:22:30.377 --> 00:22:30.677
Yeah.

00:22:30.737 --> 00:22:34.817
And I suppose once a solution is
identified, let's just say you,

00:22:34.817 --> 00:22:36.377
you brought up the PFAS example.

00:22:36.377 --> 00:22:40.517
Once the new alternative formulation
that replaces PFAS is identified,

00:22:40.877 --> 00:22:42.497
there's still lab work that gets

00:22:42.578 --> 00:22:42.707
done.

00:22:42.707 --> 00:22:43.163
There's all kinds

00:22:43.307 --> 00:22:43.937
of testing.

00:22:43.937 --> 00:22:46.547
And so new data is created

00:22:47.370 --> 00:22:47.970
Ned: absolutely.

00:22:48.042 --> 00:22:48.917
Victoria: into the model.

00:22:48.917 --> 00:22:51.527
As long as I guess it, you know,
you understand where it goes in

00:22:51.927 --> 00:22:55.317
and to your point, there's, there's
always biases always existed in,

00:22:55.570 --> 00:22:57.970
Ned: Always existed even more so without

00:22:58.122 --> 00:22:59.232
Victoria: let's just say it's in

00:22:59.500 --> 00:23:00.130
Ned: well, yeah.

00:23:00.190 --> 00:23:01.540
I mean, even before, right?

00:23:01.545 --> 00:23:05.290
I mean, you have your scientists who are
brilliant, but they know what they know.

00:23:05.395 --> 00:23:08.205
That automatically instills bias.

00:23:08.205 --> 00:23:13.225
But you brought up a very good
point which is this notion that

00:23:13.225 --> 00:23:16.895
AI is going to wash away jobs.

00:23:17.645 --> 00:23:22.925
That may be the case in other industries,
but absolutely not in our space.

00:23:23.185 --> 00:23:26.035
The need for, first of
all, these are scientists.

00:23:26.035 --> 00:23:26.755
They don't trust.

00:23:27.215 --> 00:23:29.975
Anything they've gotta verify,
they've gotta double verify,

00:23:29.975 --> 00:23:30.995
they gotta triple verify.

00:23:30.995 --> 00:23:37.175
So whatever we do in silico on the
computer is going to be wet verified.

00:23:37.175 --> 00:23:41.615
It's gotta be verified in a lab
that, yes, this makes sense, I'm

00:23:41.620 --> 00:23:47.525
replicating this and therefore this
gets me to my ultimate goal faster.

00:23:47.935 --> 00:23:49.645
So we are not seeing that at all.

00:23:49.645 --> 00:23:54.455
What we see is the advent of doing.

00:23:55.130 --> 00:23:58.280
A lot more, a lot faster.

00:23:58.340 --> 00:24:01.640
They have moonshot projects that
have been on our whiteboard for

00:24:01.640 --> 00:24:03.260
two years and haven't moved.

00:24:03.260 --> 00:24:06.110
And you know, there's a
sign that says Do not erase.

00:24:06.115 --> 00:24:08.810
And you know, people have left
that, but it's always stayed

00:24:08.810 --> 00:24:10.340
in the upper left hand corner.

00:24:10.700 --> 00:24:13.190
Now these things are starting
to get pulled into view.

00:24:13.460 --> 00:24:16.910
These same folks, they're not
losing their jobs by any stretch.

00:24:16.910 --> 00:24:18.650
They now get to work on.

00:24:19.700 --> 00:24:22.400
Four times the amount of
projects than they ever had,

00:24:22.400 --> 00:24:24.380
so that's been very exciting.

00:24:24.712 --> 00:24:25.192
Victoria: That's cool.

00:24:25.462 --> 00:24:26.152
That's very cool.

00:24:26.332 --> 00:24:30.232
So, so this is maybe a good segue to
our next topic, which is really around

00:24:30.232 --> 00:24:34.402
customers and customer acceptance,
maybe even the customer experience.

00:24:34.407 --> 00:24:34.702
And I know

00:24:34.776 --> 00:24:35.362
that Ned, you're

00:24:35.722 --> 00:24:38.512
an expert in sales and business
development and that's the

00:24:38.512 --> 00:24:39.532
role that you've played,

00:24:39.802 --> 00:24:42.892
um, with a number of companies
really helping drive that

00:24:42.892 --> 00:24:44.302
customer and that value.

00:24:44.992 --> 00:24:49.012
Um, and I know that you're out talking
to chemical companies  and people

00:24:49.012 --> 00:24:50.662
across the value chain every day.

00:24:51.362 --> 00:24:56.612
What are your customers excited
and and or concerned about when

00:24:56.612 --> 00:25:01.142
they think about bringing in an AI
based solution to their company?

00:25:01.591 --> 00:25:06.796
Ned: I would say the, the folks who are
looking inside the operational folks

00:25:06.796 --> 00:25:09.226
are worried about disruption, right?

00:25:09.226 --> 00:25:10.846
Transformation is scary.

00:25:11.186 --> 00:25:15.026
And so that, that's number one.

00:25:16.076 --> 00:25:23.786
Number two is do we really have the
people in house that can leverage it?

00:25:24.266 --> 00:25:28.291
It's not just enough for a partner
to hand this to us  and run with it.

00:25:28.321 --> 00:25:30.331
We have to have the people
that can run with it.

00:25:30.451 --> 00:25:34.931
And very often there is
some change over there.

00:25:35.031 --> 00:25:43.031
But I would say for the most part
ultimately because it is new the finance

00:25:43.031 --> 00:25:45.731
folks can't really qualify it right?

00:25:45.731 --> 00:25:47.321
Or quantify it actually.

00:25:47.451 --> 00:25:51.111
Therefore, it becomes
this, are we risk averse

00:25:51.761 --> 00:25:53.321
are we really ready for this?

00:25:53.771 --> 00:25:59.476
So my job as a business development
person and my team is really

00:25:59.476 --> 00:26:04.036
there to help them understand
what the business value is, right?

00:26:04.036 --> 00:26:07.676
The scientific value, I
think  is pretty demonstrable.

00:26:07.986 --> 00:26:14.736
The economic value is really where
the senior executives want to be able

00:26:14.736 --> 00:26:19.056
to sign off on it, but they're not
necessarily willing to jump into the

00:26:19.061 --> 00:26:21.186
deep end of the pool without some,

00:26:21.542 --> 00:26:24.542
Either a reference or, you
know, some business case built.

00:26:24.542 --> 00:26:27.957
So we spent a lot of time,
you know, what, what would an

00:26:27.957 --> 00:26:29.967
acceleration of this project or.

00:26:31.242 --> 00:26:33.992
Financially for you what are
the risks that you're seeing

00:26:33.992 --> 00:26:35.282
now from a supply chain?

00:26:35.282 --> 00:26:38.312
We have one customer who had to
take a product off the market

00:26:38.312 --> 00:26:41.102
for eight weeks because one of
their small little chemicals.

00:26:41.102 --> 00:26:41.252
Yeah.

00:26:41.252 --> 00:26:42.422
Eight weeks is a major

00:26:42.799 --> 00:26:43.429
Victoria: That's a lot.

00:26:43.609 --> 00:26:43.909
Yeah.

00:26:43.987 --> 00:26:44.432
Ned: a lot.

00:26:44.432 --> 00:26:46.142
I mean, so it's millions of dollars.

00:26:46.142 --> 00:26:50.702
And so when you have that  and
it's visceral like that is.

00:26:51.712 --> 00:26:53.707
You, you get to figure
that out pretty quickly.

00:26:53.807 --> 00:26:57.817
But there are others that are  just
trying to figure this stuff out.

00:26:58.583 --> 00:27:02.033
business wise, it has
to move a needle, right?

00:27:02.033 --> 00:27:05.483
We always talk about it's gotta save
money, it's gotta make money, it's

00:27:05.483 --> 00:27:07.493
gotta de-risk, or it's gotta transform.

00:27:07.883 --> 00:27:13.163
If you can't do two of the four, then,
you know, probably shouldn't do it.

00:27:13.355 --> 00:27:14.133
Victoria: Yeah, action then.

00:27:14.421 --> 00:27:15.741
Ned: that exactly right.

00:27:16.233 --> 00:27:17.643
Victoria: Who usually brings you in?

00:27:17.883 --> 00:27:18.693
Where does that happen?

00:27:18.693 --> 00:27:19.443
Does that happen at.

00:27:20.823 --> 00:27:24.183
The, you know, at the the lab level,
let's just say, or the product

00:27:24.183 --> 00:27:27.633
development guys, is it, is it the
executive team that says, oh yeah, we

00:27:27.633 --> 00:27:28.983
know we need to do something different.

00:27:28.983 --> 00:27:33.333
Where do you see, how do you guys
normally enter an organization?

00:27:33.723 --> 00:27:37.243
And then, we kind of touched on
this, there's obviously different

00:27:37.303 --> 00:27:40.273
organizational priorities depending
on where you sit and what you're

00:27:40.279 --> 00:27:40.963
looking at.

00:27:41.413 --> 00:27:42.943
How do you bridge those gaps?

00:27:44.531 --> 00:27:50.021
Ned: Yeah, we just met with the CEO of a
very, very large Fortune 1000, maybe even

00:27:50.021 --> 00:27:55.871
500 CEO and his entire executive team,
and they broke it out into four stages and

00:27:55.971 --> 00:28:00.441
research and development for a chemical
company has a very tall pole in that

00:28:00.441 --> 00:28:03.601
tent, so is manufacturing and engineering.

00:28:03.601 --> 00:28:08.791
So  they bucket their priorities based on.

00:28:10.361 --> 00:28:11.171
Revenue.

00:28:11.231 --> 00:28:11.651
Right?

00:28:11.681 --> 00:28:14.981
I mean, that's ultimately, especially
if you're a publicly traded company,

00:28:15.186 --> 00:28:17.681
it's, it's, it's what moves the needle.

00:28:18.161 --> 00:28:20.231
So who brings us in?

00:28:20.231 --> 00:28:24.431
To get back to your question,
number one is very often it

00:28:24.436 --> 00:28:27.041
will be a product development.

00:28:27.041 --> 00:28:27.101
I.

00:28:27.581 --> 00:28:32.531
Manager, someone who is either
behind the eight ball on their

00:28:32.531 --> 00:28:34.991
product development goals, right?

00:28:34.991 --> 00:28:37.391
Their product is delayed,
it's over budget.

00:28:37.751 --> 00:28:39.521
Those are the folks who have the budget.

00:28:40.151 --> 00:28:43.511
But they're not the ones who can
go and run these experiments.

00:28:43.511 --> 00:28:48.321
They're the ones who then have to
bring us into the data science teams

00:28:48.321 --> 00:28:50.211
or the r and d teams very often.

00:28:50.211 --> 00:28:52.881
We need all three of
those  to get consensus.

00:28:53.526 --> 00:28:57.066
It's a challenge in my world
of, of selling and, and business

00:28:57.066 --> 00:29:00.426
development because you do cross
all of these domains, right?

00:29:00.426 --> 00:29:04.056
If you're selling IT security, you
get to sell to the security team and

00:29:04.366 --> 00:29:07.216
it's a pretty linear path for us.

00:29:07.276 --> 00:29:09.706
It cuts across all business lines.

00:29:09.711 --> 00:29:14.096
It cuts across manufacturing, it cuts
across engineering, from how do we

00:29:14.096 --> 00:29:15.926
get from the bench to the market?

00:29:16.196 --> 00:29:18.926
either the r and d team brings
us to product development.

00:29:18.986 --> 00:29:22.106
Product development brings us
to the r and d teams, the two.

00:29:22.526 --> 00:29:26.036
But nothing happens until we're
speaking with senior executives

00:29:26.036 --> 00:29:29.276
because they're the folks who are
looking outside the boat, as we say.

00:29:29.556 --> 00:29:31.626
And they're looking for icebergs.

00:29:31.926 --> 00:29:36.816
They're the ones who are saying, how
can we get more gas into this engine?

00:29:36.816 --> 00:29:41.096
How can we do it without, without
hiring a boatload of people without

00:29:41.096 --> 00:29:43.136
spending unbelievable amounts.

00:29:43.376 --> 00:29:45.806
Spending millions to make
millions doesn't make sense.

00:29:45.866 --> 00:29:50.951
And so they're the folks who ultimately
we need to get to, to really drive this.

00:29:51.898 --> 00:29:53.068
Victoria: Yeah, makes sense.

00:29:53.068 --> 00:29:56.458
And I mean, ultimately they hold the
purse strings and make the big decisions.

00:29:56.758 --> 00:29:59.608
It also strikes me, Ned, that
there is there's a real need for

00:29:59.613 --> 00:30:05.833
change management because this is
a change in business processes,

00:30:06.103 --> 00:30:06.694
um,

00:30:06.823 --> 00:30:10.603
that have probably been in place,
as you say, you know, maybe for

00:30:10.603 --> 00:30:12.013
a hundred years in some cases.

00:30:12.343 --> 00:30:16.513
And it's a change that hits,
interestingly, not just r and d

00:30:16.513 --> 00:30:20.113
and product development, but it's
also a marketing effort and it's

00:30:20.383 --> 00:30:20.914
potentially

00:30:21.103 --> 00:30:23.328
a manufacturing and engineering effort.

00:30:23.748 --> 00:30:25.848
How do you see this playing out?

00:30:25.908 --> 00:30:32.388
The, the change management of introducing
really a significant new tool and, and

00:30:32.388 --> 00:30:35.608
new approach to chemical innovation

00:30:35.682 --> 00:30:36.203
in a company.

00:30:36.986 --> 00:30:39.116
Ned: Yeah, it's really interesting.

00:30:39.146 --> 00:30:42.656
Some of this is just
absolutely institutional.

00:30:42.996 --> 00:30:46.986
So part of what we work
through is are they culturally

00:30:46.986 --> 00:30:49.936
ready  to really adopt a change.

00:30:49.966 --> 00:30:50.866
Now we do it.

00:30:51.391 --> 00:30:54.211
In a crawl, walk, run methodology.

00:30:54.211 --> 00:30:56.971
So we're not asking people to
burn the boats and the bridges

00:30:56.971 --> 00:30:58.501
and adopt this new path.

00:30:58.921 --> 00:31:03.301
So we, we, we bring them along on
this journey, but you're right,

00:31:03.301 --> 00:31:06.136
it's everything from administrative.

00:31:06.166 --> 00:31:10.036
How do we deal with people
getting access to our systems?

00:31:10.366 --> 00:31:13.036
How do we give them access to our data?

00:31:13.591 --> 00:31:17.251
Do we want to, who, how
do we minimize that scope?

00:31:17.551 --> 00:31:19.681
All sorts of different processes.

00:31:20.241 --> 00:31:24.651
That's why this crawl, walk, run
definitely works because they get

00:31:24.651 --> 00:31:29.121
the taste of it, they see the value
of doing one or two projects, and

00:31:29.121 --> 00:31:33.561
then our customers almost across
the board, add multiple use cases

00:31:33.561 --> 00:31:35.541
and models onto the platform.

00:31:35.541 --> 00:31:39.441
So you're a hundred percent right,
especially in new technology.

00:31:40.416 --> 00:31:44.536
Those who are looking out of
the boat tend to adopt earlier

00:31:44.536 --> 00:31:45.706
and make it happen, right?

00:31:45.706 --> 00:31:50.956
Transformation is never, is
never easy, and so it's hard.

00:31:51.076 --> 00:31:51.796
Exactly.

00:31:52.488 --> 00:31:53.808
Victoria: hard stuff, so that's great.

00:31:53.813 --> 00:31:55.698
What's, so, what's next for you?

00:31:55.788 --> 00:31:58.968
What should we be looking
at for NobleAI in 24?

00:31:58.968 --> 00:32:02.298
What should we be looking at
for AI and chemical innovation,

00:32:02.538 --> 00:32:02.889
uh, as

00:32:02.958 --> 00:32:04.398
we look ahead into 2024?

00:32:04.861 --> 00:32:08.831
Ned: I think you're gonna see the
rise of more and more partners

00:32:09.131 --> 00:32:11.471
adopting the specialized AI.

00:32:11.901 --> 00:32:16.561
For us it's just, going deeper
and wider with our customers

00:32:16.566 --> 00:32:18.601
finding more opportunity to show

00:32:19.063 --> 00:32:19.353
Victoria: Yeah.

00:32:20.191 --> 00:32:23.656
Ned: really, Victoria, there's
no, there, there's nothing that we

00:32:23.666 --> 00:32:27.241
can't work on and move a needle on.

00:32:27.241 --> 00:32:28.921
If it has anything to do with science,

00:32:29.791 --> 00:32:32.701
we wanna, we want to at
least take a shot at it.

00:32:33.721 --> 00:32:37.021
The second thing that we're
really working on is expanding

00:32:37.021 --> 00:32:38.841
our presence through Microsoft.

00:32:38.841 --> 00:32:41.211
Microsoft is one of our lead investors.

00:32:41.241 --> 00:32:43.431
They say tremendous opportunity.

00:32:43.436 --> 00:32:46.371
Not only are they an investor,
but they're also a customer.

00:32:46.711 --> 00:32:51.111
They wanna bring this science-based
AI  or, you know, science AI

00:32:51.111 --> 00:32:53.451
for science to their customers.

00:32:53.451 --> 00:32:57.531
And so that's really been a,
a starting to really take off.

00:32:57.901 --> 00:33:02.821
We're gonna be down at CERA week with
them and very excited for that as well.

00:33:02.821 --> 00:33:03.241
So

00:33:07.172 --> 00:33:08.952
voiceover: We've come to
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00:33:09.362 --> 00:33:11.912
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00:33:12.321 --> 00:33:14.581
Simply visit TheChemicalShow.

00:33:14.591 --> 00:33:17.341
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00:33:18.031 --> 00:33:22.081
Join us again next time here on The
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00:33:27.881 --> 00:33:31.961
Ned: yeah, there's just a ton for
us to do, but boy, there's, you

00:33:31.961 --> 00:33:33.641
know, right in our sweet spot.

00:33:33.911 --> 00:33:38.281
There's just a ton of customers to
work with and ton of problems to solve.

00:33:38.683 --> 00:33:38.973
Victoria: Yeah.

00:33:39.323 --> 00:33:39.613
Cool.

00:33:39.828 --> 00:33:40.248
Awesome.

00:33:40.518 --> 00:33:41.808
Well, Ned, this has been great.

00:33:41.838 --> 00:33:44.058
Thank you for joining us
today on The Chemical Show.

00:33:44.611 --> 00:33:45.271
Ned: Absolutely.

00:33:45.271 --> 00:33:47.281
I really appreciate you
inviting me, Victoria.

00:33:47.748 --> 00:33:48.048
Victoria: Yeah.

00:33:48.048 --> 00:33:50.583
I'm so glad to have you here and
thank you everyone for listening.

00:33:50.583 --> 00:33:54.393
Keep listening, keep following, keep
sharing, and we will talk again soon.