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Oh, man. What is good?

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Well, we are back here with you again.

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Another rollicking episode,
and they're just kind of like

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manifesting that ahead of time
choice of what's good with John and Joyce.

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What's Good with Johnny Joyce is sponsored
by woodwinds Wedding and Special Events

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Venue in Branford, Connecticut
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Losing weight and getting healthy
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Changing habits is tough and staying
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And that's where two your health comes in.

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They'll guide you step by step
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It's all about
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Three 60.com that's to your health.

19
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Three 60.com.

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tactics provides extra repair services
for laptops, desktops, home

21
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networks and smart devices.

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Matthew Rader
and his certified technicians are equipped

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to handle both hardware
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For more information,
go to Tech Fix Wkyc.com.

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That's tech fix
wkyc.com t e chf I fix.com.

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we have a gentleman in the studio
with us now.

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He's also a brand new sponsor.

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We're lucky to have two from Tech Fix.

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Right here in the Charlotte area, but
he's going to be sharing a whole bunch of,

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wisdom today with us
that goes way beyond this area.

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But, that hopefully is going to help you
as well.

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And he's a guy that that works
with computers choice.

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But he has a personality.

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With all due respect,

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I mean, you think about, you know,
you have a certain stereotype, right?

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Right. But this guy is amazing.

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We had a chance to meet him recently,
and we're welcoming him to our studio

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right now

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to what's Good with John and Joyce,
available on all streaming platforms.

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But please,
you know, subscribe on YouTube.

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It's free, and share it with everybody
you know.

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But with us right now.

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What's his name? Joyce.

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What is what is his name?

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I think it starts with a name.

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Yeah, yeah. Is it radar? Right?

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Like with Mash.

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Remember radar?

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For radar, like the Oakland Raider
or Las Vegas Raiders?

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I'm dating myself.

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No, it's Matt Raider.

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Hey, Matt. Welcome to
what's good with John and Joyce.

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We love you.

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We do. We do here.

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There's so many things
we want to talk about,

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but tell us a little bit,
because when I first met you,

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I was so impressed
that we were just sitting there talking.

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And I know that you were the manager
of nerds,

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nerd nerds to go and.

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Right.

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And then this woman came up to our table
and she was like, she found God, right?

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Right.

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Yeah. You I found you, I need you.

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So, so you were with nerds
to go for a long time,

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and then you branched out on your own?

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Yeah.

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I, started with them in 2010
and worked for 15 years

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helping small businesses
and residential customers

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with their technology
mix, everything from websites

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to computers to email.

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And, then very suddenly last summer,
they closed with no notice at all.

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It was horrible.

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Yeah.

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Left, many local businesses
completely on the verge

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of being eliminated from the internet,
and this was down to about two weeks.

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And so I took it upon myself to jump start
a business, get insured and license,

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and deal with Microsoft
and put myself, personally liable,

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but decided to invest
in the shoreline of Connecticut

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and started my business,
saved all these local businesses,

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and decided
to get very involved in the community,

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which is something
I always really wanted to do.

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You were like the cavalry

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you came in when people really
needed them at that point.

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But that's got to be so freaky
because these people depend on that.

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Most of us have no clue
what to do with our computers or our,

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you know, technical devices.

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And we're left out in the cold,
so to speak.

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But you come marching in, thank goodness.

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And what I like a lot about you,
just based on our conversations,

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is a lot to like about your Mac.

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But also you're an advocate for people.

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You're not just a computer guy,
you're an advocate to help them.

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Yeah, that's exactly right.

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I'm glad you brought that up.

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One thing that I specialize in
is what I refer to as cutting the cord.

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So what it means is, the typical,
you know, resident

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pays upwards of 2 to 300 and up
for their internet,

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TV and phone per month,
which is is a huge amount.

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And it's
because they're on the same platform,

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you know, with the remote and coaxial
cable that they have their whole lives.

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But there's a lot more affordable, faster,

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cheaper ways of getting the same content.

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So what I help do
is I help coach people to not only,

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you know, switch
and get everything, under management,

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but also to understand how to use it
because that value,

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a lot of times their friends
or family will just say, oh, just do it.

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And we'll

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and all of us don't have like a, a son
or a grandson around to help us.

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Right?

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You know,
we're they're trying to figure out

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we have ten little remote things
to try to work out.

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And that's where you come in.

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You know, I've had people tell me just,
you know, get a fire stick and do it.

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It's like.

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Yeah, you're
you would be very helpful in that area.

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But what happens if,
someone wants specific channels

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and does it come with everything?

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It pretty much does.

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I mean, it generally comes in most cases
with like 100 to 200 channels.

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And you can add anything the same way
you would with your current platforms.

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A lot of my clients
like the Tennis Network,

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and that is a specialty channel
that you do have to pay more per month.

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But fans love that.

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Or, you know, whether it's an NFL
Sunday ticket or something like that,

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you can supplement it.

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But what a lot of people get confused
and get scared about is

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they think that switching means
getting rid of all those channels,

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like you were saying.

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And it doesn't mean that,

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you know, Netflix and Hulu
and all these things are great.

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And those are supplements,
but that's not the real way of doing it.

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It's better to to have everything

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that you already have that
you're comfortable with the same phone,

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same phone, you know, the same internet
kind of connection, same computer.

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You don't have to change a lot.

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You're just changing kind of the companies
and the way that it's getting delivered.

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That's why it's so great
to have somebody like you navigate that,

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because that's what I think separates you
from so many people in your vocation.

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Because ever since Covid,
we become nest, we're nesting.

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We don't want to go out as much anymore.

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We become we don't even want people
to come into our homes unannounced

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like they used to before. Yeah, exactly.

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We protect that.

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And a lot of our entertainment
comes from TV

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or reading or listening
and watching podcasts like this one.

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Whatever. It may be self-serving,
I know right there. But seriously.

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And you're able to help them
get what they want more for less.

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Yeah.

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And, you know, it's interesting

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that you mentioned that a lot of
I think most of our,

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you know,

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climate here now is been very introverted,
you know, people that were more outgoing

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after Covid, after being home
so much have gotten introverted.

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Your typical computer person, let's face
it, is a nerd.

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They're not introverted person.

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But there are exceptions to the rule

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right here.

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You know, I really enjoy my favorite part
of the service call is.

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And the most rewarding part is talking
with the customer and seeing the value

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in not just fixing something
and trying to hide in the corner,

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but really like embracing it
and seeing what other issues they have

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that they might be think is a small issue
or is an unimportant issue.

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But it's something,
you know, people know they can rely on me.

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And I've, really enjoyed

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getting involved in the community
through different organizations.

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I saw that, you know,
getting involved on a board and no bigger

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local community has so much value
not only for your business,

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but also personally
to really kind of feel like more at home.

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And, it took me 15 years

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living in Guilford before
I really have now consider it my home.

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I really, you know, consider myself
a part of Guilford now where I,

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you know,
I always just felt like before I,

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I work there,
but I didn't contribute anything to the.

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The great thing is you live in Guilford,
but you're what you're sharing

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with us is on a national and global
you know, basis.

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You can help so many people
outside of our area with this.

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And I like that.

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And I get the feeling

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I mean, Joyce and I've been talking you,
you know, a little bit about everything.

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So when you come into people's
homes, you're easily likable.

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And we were talking about some banking
stuff.

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You gave us some,
you know, recommendations about that.

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I think people are going to get

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so much value from you outside of what
you do, a tech fix.

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It's very true.

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And I it's funny you mentioned
that I had a manager, at my previous job

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where he brought me aside one day
and he said, you know, Matthew,

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I saw you interact with a customer
and you were talking about, like,

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a restaurant.

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And once I explained about,
like, building.

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Yes, yes, yes.

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He said, oh, that's why that.

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Okay,
that woman called to to say, you know,

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what was the name of that restaurant,
but I understand.

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Right? Right.

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Yeah.

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To their level,
not everyone likes, you know, technology

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and they're,
they're it's like, going to the dentist.

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Oh yeah. So I, you know, I like that.

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I like to,

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you know,
leave that with some value of things

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that I have learned
and what I, you know, appreciate doing.

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Yeah.

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I just to address
you brought up a really good point about

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it's not just living
like where we are right now, but globally

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people wherever you're living join,

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their local chamber, join their local
whatever,

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Rotary Club of the community.

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Yeah. I'm glad you brought that up.

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The Rotary Club is
is an amazing organization.

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That before joining a year ago,
I didn't know anything about.

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And once I learned how much great
fundraising and the whole service of self.

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It's amazing.

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You know, just here locally,
someone started a fund called a care for

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Uganda that's now an international rotary
fund that builds wells in Uganda.

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00:10:04,837 --> 00:10:06,806
And they're up to,
I think, about 60 or 70.

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Wow. Fabulous gets you.

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Yeah, yeah, yeah.

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You get to actually meet the people
from Uganda.

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And hear the story
of how there before this.

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Well, was built, they were traveling
15 miles a day by foot.

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And it's just amazing.

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There's also a national campaign right now
called Warm Our Children.

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And the idea there is we get donations
and then we buy, we take

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families shopping for warm clothing
at a local, store, department store.

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And then they sometimes contribute
back to us as well.

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So we are more against as well

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being a member of rotary myself
for many, many years, I know that

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Rotary International
really helped wipe out polio, right.

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You know,
they they contributed a lot to that.

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And also trips down to Haiti

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to help them with their wells
and among other things too.

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So it's a great organization, and I just
love the fact that you're so well-rounded,

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not just in a limited space,
but you're out there

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networking, you're involved
in the community, and that speaks volumes.

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00:11:05,564 --> 00:11:07,767
But it's also great for business.

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00:11:07,767 --> 00:11:08,367
It is. Yeah.

239
00:11:08,367 --> 00:11:11,704
And you know, I really like the idea
of networking as a business.

240
00:11:12,772 --> 00:11:15,274
The chamber is a great source of that.

241
00:11:15,274 --> 00:11:17,410
You know, learning
how to be part of the chamber

242
00:11:17,410 --> 00:11:20,312
and how to interact with other businesses
is really important.

243
00:11:20,312 --> 00:11:22,882
But also networking with fellow business
owners.

244
00:11:22,882 --> 00:11:26,886
You know, that's a great way
to kind of be able to comfortably,

245
00:11:26,886 --> 00:11:29,889
you know, pass leads between you
when you know the person.

246
00:11:30,089 --> 00:11:32,458
So it's
sometimes people just email and stuff,

247
00:11:32,458 --> 00:11:34,827
but I like to, you know,
if there's some, interest.

248
00:11:34,827 --> 00:11:36,595
Let's go and sit down
and have some coffee.

249
00:11:36,595 --> 00:11:39,165
Let's do something
where we're really interacting.

250
00:11:39,165 --> 00:11:40,700
And learning
about each other's businesses.

251
00:11:40,700 --> 00:11:42,234
So we can then refer

252
00:11:42,234 --> 00:11:43,769
and it helps establish

253
00:11:43,769 --> 00:11:46,706
you in the community when you could say
someone's talking about banking.

254
00:11:46,706 --> 00:11:49,709
Oh you know talk to my banker
or my attorney. Yes.

255
00:11:49,775 --> 00:11:50,676
As an alternative.

256
00:11:50,676 --> 00:11:52,912
So you're not just dealing
with one person.

257
00:11:52,912 --> 00:11:53,713
You can get some,

258
00:11:53,713 --> 00:11:56,982
you know, different options
and see what what fits you the best. Yep.

259
00:11:57,917 --> 00:12:02,788
You know, I wanted to ask you
that Christmas is around the corner. And

260
00:12:04,190 --> 00:12:05,891
people are buying computers.

261
00:12:05,891 --> 00:12:08,894
So I happen to know someone even

262
00:12:09,395 --> 00:12:12,398
younger than me who I realized,

263
00:12:13,132 --> 00:12:16,135
he's always buying a computer
from Walmart.

264
00:12:16,268 --> 00:12:21,774
You know, a couple hundred dollars laptop
and then throws it out like a year.

265
00:12:23,576 --> 00:12:25,111
I mean, so what's going on?

266
00:12:25,111 --> 00:12:26,545
Why are you doing that?

267
00:12:26,545 --> 00:12:30,249
He said, I don't know, I can't maneuver on
I catch all these viruses.

268
00:12:30,516 --> 00:12:32,718
There's a virus protection on it.

269
00:12:32,718 --> 00:12:37,690
You just not I trust that I'm getting
these ads and I just never click on them.

270
00:12:37,690 --> 00:12:40,693
I said, I think you've been needing
virus protection.

271
00:12:40,860 --> 00:12:44,396
So my question to you is
when people are shopping this year,

272
00:12:44,396 --> 00:12:47,399
whether it's for a child or a parent,

273
00:12:47,466 --> 00:12:51,904
like what would you recommend
if they start with too?

274
00:12:51,904 --> 00:12:53,672
Great, a great question.

275
00:12:53,672 --> 00:12:55,741
You know,
it depends on what they're looking to do.

276
00:12:55,741 --> 00:12:59,578
A lot of people are can do
everything in their lives with a tablet

277
00:12:59,712 --> 00:13:01,647
instead of a full computer.

278
00:13:01,647 --> 00:13:03,315
There's more controls there.

279
00:13:03,315 --> 00:13:07,486
You know, they have tablets geared towards
children or elderly folks as well.

280
00:13:08,187 --> 00:13:09,188
There's even desktops.

281
00:13:09,188 --> 00:13:10,756
There's one called the Wow computer.

282
00:13:10,756 --> 00:13:13,459
That's very, easy to use.

283
00:13:13,459 --> 00:13:15,728
Yeah. It's
just basically like weather stocks.

284
00:13:15,728 --> 00:13:19,832
It's very controlled experience
because unfortunately, the internet,

285
00:13:19,832 --> 00:13:23,035
you know, unfortunately and unfortunately,
the internet is worldwide.

286
00:13:23,035 --> 00:13:27,540
And, a lot of these bad actors
will, you know, call people assisted

287
00:13:27,540 --> 00:13:30,976
living facilities or things like that
and try to scam people with,

288
00:13:31,510 --> 00:13:34,547
computer viruses, Medicare scams,
all these things.

289
00:13:34,547 --> 00:13:34,847
Yeah.

290
00:13:34,847 --> 00:13:37,783
And so when it's when
it can be more controlled, that's great.

291
00:13:37,783 --> 00:13:42,121
There's also if they have a son
or daughter that can help out, there are

292
00:13:42,154 --> 00:13:46,592
you can even be part of someone's TV
or cell phone or computer and be there.

293
00:13:46,592 --> 00:13:49,962
And that is something
that's set up for people where typically

294
00:13:49,962 --> 00:13:52,698
it was for like working at home
or schooling at home.

295
00:13:52,698 --> 00:13:55,768
But it can also be to help, your friend
or family member,

296
00:13:55,935 --> 00:13:58,938
you know, can control the experience,
make sure they're safe online.

297
00:13:59,672 --> 00:14:03,108
There's a lot of scams where they can
even, like, spoof your voice now,

298
00:14:03,776 --> 00:14:04,476
and all these things.

299
00:14:04,476 --> 00:14:08,047
So you have to be, it's important to
make sure you have help when you need it.

300
00:14:08,781 --> 00:14:11,217
In about, like, 60 to 90s.

301
00:14:11,217 --> 00:14:13,652
You know, describe a little bit
about what you do.

302
00:14:13,652 --> 00:14:16,255
Maybe somebody just tuning
in the scope of John and Joyce right now.

303
00:14:16,255 --> 00:14:18,724
What makes you different
from everybody else?

304
00:14:18,724 --> 00:14:20,793
You're doing your little pitch here.

305
00:14:20,793 --> 00:14:22,862
You're in a networking group right now.

306
00:14:22,862 --> 00:14:25,464
Again, somebody is tuning in right now.
I like this guy.

307
00:14:25,464 --> 00:14:28,767
But what makes him really different
outside of the wonderful personality

308
00:14:28,767 --> 00:14:29,902
he has right now?

309
00:14:29,902 --> 00:14:33,272
So what makes me different
is, I'm a social entrepreneur,

310
00:14:33,672 --> 00:14:37,977
and I have access to the same
cybersecurity platforms and knowledge.

311
00:14:37,977 --> 00:14:42,381
After doing this for 25 years
that a larger company would have.

312
00:14:42,648 --> 00:14:46,318
So, you know, in the industry,
whether you're a social entrepreneur

313
00:14:46,318 --> 00:14:49,922
or you have 25 or 50 employees,
the company, the computer companies

314
00:14:49,922 --> 00:14:53,959
are going to sell you the same thing,
same, and could be very prohibitive.

315
00:14:53,959 --> 00:14:58,864
So a lot of your five and under employee
account companies just avoid cybersecurity

316
00:14:59,064 --> 00:15:01,133
because they're scared of it. Right.

317
00:15:01,133 --> 00:15:02,902
So I price mine the same.

318
00:15:02,902 --> 00:15:05,838
And I really geared towards
the small small business.

319
00:15:05,838 --> 00:15:07,539
I want to know I wrong by name.

320
00:15:07,539 --> 00:15:08,474
I want to come out.

321
00:15:08,474 --> 00:15:11,176
Most companies
do everything they can to not

322
00:15:12,845 --> 00:15:15,014
you know
that was like in a previous company.

323
00:15:15,014 --> 00:15:16,081
You you were at before I remember

324
00:15:16,081 --> 00:15:18,684
you said that nobody wanted to go out,
so you said, I'll go out.

325
00:15:18,684 --> 00:15:20,753
Yeah, but you can get a commission,
I don't care.

326
00:15:20,753 --> 00:15:22,454
You go out anyway. Matt.

327
00:15:22,454 --> 00:15:25,357
That's the wow, I love I love helping

328
00:15:25,357 --> 00:15:28,360
because it's, you know, you feel so good.

329
00:15:28,727 --> 00:15:30,195
You know, help people

330
00:15:30,195 --> 00:15:33,832
make sounds or seem simple at first,
but now you're connecting them

331
00:15:33,999 --> 00:15:37,036
to the whole world of the internet
or to their son or daughter. Yes.

332
00:15:38,037 --> 00:15:40,706
Or fixing an issue
that has bothered them for so long.

333
00:15:40,706 --> 00:15:41,473
Right.

334
00:15:41,473 --> 00:15:44,810
And and fix it for them,
which is amazing because I know, Joyce,

335
00:15:44,843 --> 00:15:45,411
when we talk about

336
00:15:45,411 --> 00:15:47,713
I freak out when something happens
to my computer's eye

337
00:15:47,713 --> 00:15:49,915
and you think right away
dollars and cents.

338
00:15:49,915 --> 00:15:51,717
It's like
when something happens to your car

339
00:15:51,717 --> 00:15:54,787
or the furnace is gone, or the plumbing,
you think right away.

340
00:15:54,787 --> 00:15:57,156
Worst possible scenario, human nature.

341
00:15:57,156 --> 00:16:00,159
But I get the feeling
you're one of the people to kind of like,

342
00:16:00,259 --> 00:16:03,028
dissuade that feeling, you know?

343
00:16:03,028 --> 00:16:03,329
You know,

344
00:16:03,329 --> 00:16:07,266
the typical stereotype of a computer
person goes back to Saturday Night Live.

345
00:16:09,268 --> 00:16:09,568
Right.

346
00:16:09,568 --> 00:16:10,436
Right.

347
00:16:10,436 --> 00:16:11,103
Yeah.

348
00:16:11,103 --> 00:16:13,706
And I'm very cognizant of that's
what people expect.

349
00:16:13,706 --> 00:16:16,709
And so I try, you know,
and I'm just actually

350
00:16:16,842 --> 00:16:20,346
not like that, but try to just explain
and make them comfortable.

351
00:16:20,346 --> 00:16:21,547
And that's why I talk about

352
00:16:21,547 --> 00:16:23,248
whether it be sports or,

353
00:16:23,248 --> 00:16:26,251
you know, common thing
like food, that kind of creates a glue

354
00:16:26,318 --> 00:16:30,389
for them, comfortable and help them and,
and not, you know, bash them.

355
00:16:30,389 --> 00:16:31,590
A lot of people will say,

356
00:16:31,590 --> 00:16:34,827
oh, this is such a stupid thing, or I'm
so this or that and I'm like, that.

357
00:16:34,827 --> 00:16:37,196
You're really not.
I mean, you literally you're doing more.

358
00:16:37,196 --> 00:16:40,132
A lot of people
don't realize how much they're doing,

359
00:16:40,132 --> 00:16:43,669
local church organization or something,
and they're doing all from their computer

360
00:16:43,669 --> 00:16:46,171
and doing newsletters and fund drives,
and they

361
00:16:46,171 --> 00:16:48,040
they just kind of assume, oh,
that's just natural

362
00:16:48,040 --> 00:16:50,109
where a lot of their neighbors
wouldn't even know how to do that.

363
00:16:51,176 --> 00:16:52,411
It's an amazing thing.

364
00:16:52,411 --> 00:16:54,013
Yeah.

365
00:16:54,013 --> 00:16:56,115
So do people bring their computers to you

366
00:16:56,115 --> 00:16:59,184
or do you mostly go to them
and mostly go to them.

367
00:16:59,885 --> 00:17:02,688
I find it's better in the space
that they're using it.

368
00:17:02,688 --> 00:17:06,525
I can talk about their
everything at the house and a lot of times

369
00:17:06,525 --> 00:17:09,261
help them with the utilities
as we're talking about.

370
00:17:09,261 --> 00:17:13,399
And but I also have an office
that sometimes folks like to visit me at,

371
00:17:14,700 --> 00:17:18,003
with my small businesses,
it's almost always at their location.

372
00:17:18,537 --> 00:17:20,005
Residential. It's kind of a mix.

373
00:17:20,005 --> 00:17:22,408
And I also do remote.
So, I've even helped.

374
00:17:22,408 --> 00:17:25,110
So yes, you just get into the computer
and take a look. Exactly.

375
00:17:25,110 --> 00:17:28,113
I felt all around the world
a few months back helped my,

376
00:17:28,313 --> 00:17:31,316
in-laws in Thailand. Wow.

377
00:17:31,417 --> 00:17:32,985
They were like,
this computer must be possessed.

378
00:17:34,753 --> 00:17:36,688
That's a lot of fun to watch.

379
00:17:36,688 --> 00:17:37,656
But it was great.

380
00:17:37,656 --> 00:17:40,826
And it was so great that I could help them
just from sitting at my computer.

381
00:17:40,826 --> 00:17:43,829
And I could help,
you know, fix their issues remotely.

382
00:17:43,896 --> 00:17:44,196
Yeah.

383
00:17:44,196 --> 00:17:46,265
Is there any kind of a situation
that you've come upon

384
00:17:46,265 --> 00:17:48,233
where it's been like, oh, this is unique.

385
00:17:48,233 --> 00:17:50,402
I haven't seen this before.

386
00:17:50,402 --> 00:17:51,303
Have quite a lot.

387
00:17:51,303 --> 00:17:54,106
Really? Yeah,
it happens a lot with a lot of this.

388
00:17:54,106 --> 00:17:56,175
Like these, this hacking.

389
00:17:56,175 --> 00:17:57,476
These people are so brilliant.

390
00:17:57,476 --> 00:18:00,679
But they use it for the wrong
purposes, the wrong intent.

391
00:18:00,679 --> 00:18:04,216
If only they use their good,
their ingenuity for good.

392
00:18:04,216 --> 00:18:04,616
Right?

393
00:18:04,616 --> 00:18:05,551
Yes, yes.

394
00:18:05,551 --> 00:18:07,419
And, you know, it's

395
00:18:07,419 --> 00:18:10,422
there's all different variants
of the scans, there's different computers.

396
00:18:10,756 --> 00:18:13,058
A lot of times
it comes down to what's important.

397
00:18:13,058 --> 00:18:15,761
Very much to me is is it cost effective.

398
00:18:16,728 --> 00:18:19,031
I always
analyze that even on the phone call.

399
00:18:19,031 --> 00:18:22,267
When they call I'm going to ask questions
like how old is the dictator

400
00:18:22,267 --> 00:18:22,935
and things like that.

401
00:18:22,935 --> 00:18:24,136
Because I don't want them

402
00:18:24,136 --> 00:18:27,139
to go to the typical thing
where they go to a retail store,

403
00:18:27,206 --> 00:18:29,141
they drop off their computer
a few days later,

404
00:18:29,141 --> 00:18:31,810
they call them and say this price,
and they go back and forth.

405
00:18:31,810 --> 00:18:34,313
Yeah, understand that.
They pick it up. Nothing's done.

406
00:18:34,313 --> 00:18:37,082
I want to, you know, analyze
and let them know, is it worth it?

407
00:18:37,082 --> 00:18:38,884
Or maybe this is a better option

408
00:18:38,884 --> 00:18:41,553
and really explain, like how much time
they're going to get with it

409
00:18:41,553 --> 00:18:45,591
and give them a full synopsis of it
instead of just charging them a fee?

410
00:18:45,591 --> 00:18:45,824
Just.

411
00:18:45,824 --> 00:18:46,792
Yeah,

412
00:18:46,792 --> 00:18:47,893
I get the sense you look at people

413
00:18:47,893 --> 00:18:50,295
and you look at people as people,
not dollar signs.

414
00:18:50,295 --> 00:18:51,697
And if you can help them,
you let them know.

415
00:18:51,697 --> 00:18:53,465
And if you can't, you let them know.
I'm sure to.

416
00:18:53,465 --> 00:18:57,169
Yeah, I qualify every purchase, you know,
to make sure it's the right thing.

417
00:18:57,169 --> 00:19:00,405
I'm not just going to sell a computer
to someone in the picture to they have.

418
00:19:00,539 --> 00:19:02,774
Yeah, right. They.

419
00:19:02,774 --> 00:19:04,977
So you you do sell computers?

420
00:19:04,977 --> 00:19:07,779
I do, I sell computers, all pretty much

421
00:19:07,779 --> 00:19:11,083
all technology from smartphones
to computers.

422
00:19:11,283 --> 00:19:15,387
Also upgrades, to the existing computers
that people have.

423
00:19:16,188 --> 00:19:17,523
I also build websites.

424
00:19:19,591 --> 00:19:21,894
As well as I work on all mobile
devices, screen

425
00:19:21,894 --> 00:19:25,464
repairs and, battery replacements
and things like that.

426
00:19:25,864 --> 00:19:26,865
Yeah. My my phone.

427
00:19:26,865 --> 00:19:28,467
I'm dropping my phone all the time.

428
00:19:28,467 --> 00:19:31,603
It's got so many cracks at it,
you know, crazy.

429
00:19:31,603 --> 00:19:33,238
But you have MacBooks too, right?

430
00:19:33,238 --> 00:19:35,807
Yeah,
that's actually my preference. Is Apple.

431
00:19:35,807 --> 00:19:36,909
Yeah. Me too. Me too.

432
00:19:36,909 --> 00:19:39,912
I'm brand agnostic as,

433
00:19:40,512 --> 00:19:40,946
an apple.

434
00:19:40,946 --> 00:19:43,515
I think there's more of a finished
product. Yeah, with my DJ business.

435
00:19:43,515 --> 00:19:44,416
I love the Macs.

436
00:19:44,416 --> 00:19:46,618
Yeah, it's all about creativity.

437
00:19:46,618 --> 00:19:49,354
I know I made friends with the with Apple.

438
00:19:49,354 --> 00:19:52,324
No no I, I got an Apple phone and I just.

439
00:19:52,324 --> 00:19:53,091
Yeah. No.

440
00:19:53,091 --> 00:19:56,094
Give me back my droid. Really.

441
00:19:56,528 --> 00:19:58,030
Yeah.

442
00:19:58,030 --> 00:20:01,166
It depends on you know your,
your personality what works best for you.

443
00:20:01,400 --> 00:20:03,602
And if that's working well for you right.
Why not.

444
00:20:03,602 --> 00:20:03,936
Yeah.

445
00:20:03,936 --> 00:20:05,404
It's all about the ecosystem you know.

446
00:20:05,404 --> 00:20:07,239
And Android is based on Google.

447
00:20:07,239 --> 00:20:11,677
And so like a Google tablet would be
a great addition to that versus an iPad.

448
00:20:11,710 --> 00:20:13,445
I am thinking of getting a tablet.

449
00:20:13,445 --> 00:20:15,714
So the Google tablet. Yeah.

450
00:20:15,714 --> 00:20:19,451
The the way that Google syncs between
the tablet and the phone is incredible.

451
00:20:19,451 --> 00:20:22,154
I mean, you can make phone calls
from either one.

452
00:20:22,154 --> 00:20:23,188
Everything carries over.

453
00:20:23,188 --> 00:20:25,524
So you're not having to like redo work.

454
00:20:25,524 --> 00:20:27,793
They have a really good program
the way that they are.

455
00:20:27,793 --> 00:20:28,827
They lighter now

456
00:20:28,827 --> 00:20:33,465
because I had one a while ago and it was
it was heavy, a lighter of times.

457
00:20:33,465 --> 00:20:36,768
It comes down to the case
also a lot of these cases, the like,

458
00:20:36,768 --> 00:20:39,771
the more substantial ones
that had a lot of weight to it, you know,

459
00:20:40,172 --> 00:20:40,973
from breaking to.

460
00:20:40,973 --> 00:20:43,108
So I think back to the old technology.

461
00:20:43,108 --> 00:20:46,178
Remember the bag phones, you know,
I have the bag phone, the cell phones

462
00:20:46,378 --> 00:20:48,080
they had like like the car phones that.

463
00:20:48,080 --> 00:20:50,816
Yeah, I was like,
you know, carrying a suitcase around it.

464
00:20:50,816 --> 00:20:53,552
Of course, you're like $150 per minute.

465
00:20:53,552 --> 00:20:54,386
Back, back. And

466
00:20:56,154 --> 00:20:57,222
it was a big one.

467
00:20:57,222 --> 00:20:59,691
Yeah. We've come a long way
since, haven't we?

468
00:20:59,691 --> 00:21:02,327
A long way, baby. It's interesting
you brought that up.

469
00:21:02,327 --> 00:21:05,797
I was thinking back, actually, earlier
today at my first service call,

470
00:21:06,265 --> 00:21:07,532
we were talking payphones.

471
00:21:07,532 --> 00:21:08,867
Oh, payphones.

472
00:21:08,867 --> 00:21:13,038
A vintage rotary dial. Wow.

473
00:21:13,071 --> 00:21:16,942
I was stunned, and I said to them,
I said, I gotta tell you a little story.

474
00:21:17,809 --> 00:21:20,812
Back in the payphone days,
there was a way.

475
00:21:21,880 --> 00:21:27,286
Oh, Bill gates,
Steve Jobs have been known to do.

476
00:21:27,686 --> 00:21:28,920
It was called a Red box.

477
00:21:28,920 --> 00:21:33,425
So someone discovered through a whistle
they used to given, the kids

478
00:21:33,425 --> 00:21:37,663
toys or cereal,
that this higher pitch of the star key

479
00:21:38,096 --> 00:21:41,066
five times made the sound of the quarter.

480
00:21:41,900 --> 00:21:44,269
Wow, what a piece of trivia.

481
00:21:44,269 --> 00:21:46,204
You knew how to make one. Yeah.

482
00:21:48,006 --> 00:21:51,009
Wow. Can we do this?

483
00:21:53,245 --> 00:21:53,612
That's right.

484
00:21:53,612 --> 00:21:55,047
Yeah, yeah.

485
00:21:55,047 --> 00:21:56,248
Else's bank account.

486
00:21:56,248 --> 00:21:57,683
Well, whatever
you think. You talk about the red bell.

487
00:21:57,683 --> 00:21:59,818
I think about the bat phone on Batman.

488
00:21:59,818 --> 00:22:01,153
Wasn't that a red phone?

489
00:22:01,153 --> 00:22:03,922
You know the right. You know Commissioner
Gordon here.

490
00:22:03,922 --> 00:22:05,257
Favorite original show?

491
00:22:05,257 --> 00:22:07,125
Yes, yes, yes. Smart.

492
00:22:07,125 --> 00:22:08,794
The shoe phone. Exactly.

493
00:22:08,794 --> 00:22:10,429
I mean, think about the technology.

494
00:22:10,429 --> 00:22:12,164
They were so far ahead of their time.

495
00:22:12,164 --> 00:22:16,335
When you think about Star Trek, you know,
like, look at the original cell phone,

496
00:22:16,635 --> 00:22:19,204
you know, that they were talking to
at the time. Roddenberry.

497
00:22:19,204 --> 00:22:22,140
Gene Roddenberry was brilliant, brilliant,
absolutely brilliant.

498
00:22:22,140 --> 00:22:26,511
And for the future, you know,
you're always you're like a doctor.

499
00:22:26,845 --> 00:22:29,581
Computers are always going to be,
you know,

500
00:22:29,581 --> 00:22:32,751
people in need of your help,
that's for sure.

501
00:22:32,751 --> 00:22:35,687
And you were like, it
remind me of an old fashioned doctor that

502
00:22:36,988 --> 00:22:37,456
right?

503
00:22:37,456 --> 00:22:39,391
Yes, that is true. That's what you do.

504
00:22:39,391 --> 00:22:41,326
Or they can come in. They come in.

505
00:22:41,326 --> 00:22:43,528
If not, you'll talk to them on the phone.

506
00:22:43,528 --> 00:22:44,796
You'll zoom.

507
00:22:44,796 --> 00:22:49,234
A lot of technicians also are in there,
like software or hardware.

508
00:22:49,601 --> 00:22:53,939
I've always been involved, and hardware,
especially people are very interested

509
00:22:53,939 --> 00:22:57,476
in when you like open up
a laptop in front of them inside of it.

510
00:22:57,776 --> 00:22:59,478
It's it's really interesting to see.

511
00:22:59,478 --> 00:23:01,546
Like to me it's like not
I just pop it open, whatever.

512
00:23:01,546 --> 00:23:05,684
But you know, in
my not being, a like architect,

513
00:23:05,684 --> 00:23:08,353
when I had my driveway done
and they came in, it was the same thing.

514
00:23:08,353 --> 00:23:09,421
It's like a doctor.

515
00:23:09,421 --> 00:23:10,288
They were like a surgeon.

516
00:23:10,288 --> 00:23:12,958
They came in with this big excavator
driveway.

517
00:23:12,958 --> 00:23:13,425
Yeah.

518
00:23:13,425 --> 00:23:14,526
That was like my.

519
00:23:14,526 --> 00:23:15,494
You know how people think.

520
00:23:15,494 --> 00:23:17,963
They're like, how is all this thing in
this little laptop?

521
00:23:17,963 --> 00:23:18,897
And I take out the hard drive?

522
00:23:18,897 --> 00:23:21,867
It's a size of a quarter
and they're like that stores.

523
00:23:21,867 --> 00:23:24,202
Yeah. Wow. Yeah.

524
00:23:24,202 --> 00:23:25,837
Because back in the day,
you know, like with NASA.

525
00:23:25,837 --> 00:23:28,807
So you think about the computers
they took up like three of these spaces,

526
00:23:28,907 --> 00:23:30,542
three of the rooms we're in right now.

527
00:23:30,542 --> 00:23:32,711
The computers are that large at the time.

528
00:23:32,711 --> 00:23:34,913
Let me ask you about AI.

529
00:23:34,913 --> 00:23:36,948
Everybody's talking about what
what are your thoughts about that?

530
00:23:36,948 --> 00:23:38,683
How is that going to affect
what you're doing or what

531
00:23:38,683 --> 00:23:41,686
we're doing with computers
or anything else in the future?

532
00:23:41,686 --> 00:23:44,189
I'm a very optimistic person, by nature.

533
00:23:44,189 --> 00:23:47,159
And, that's
why part of why I love the show.

534
00:23:47,392 --> 00:23:48,660
Oh, thank you. Yeah.

535
00:23:48,660 --> 00:23:51,696
And so my view is that it's it's
going to help us.

536
00:23:51,696 --> 00:23:56,468
It helps the so entrepreneur like myself
have access to this big data tools.

537
00:23:57,235 --> 00:23:59,438
That previously had
of a marketing department.

538
00:23:59,438 --> 00:24:00,405
Advertising department.

539
00:24:00,405 --> 00:24:05,544
So but at my disposal I use it I use it in
a lot of my community organizations.

540
00:24:05,844 --> 00:24:07,312
It's like my personal assistant.

541
00:24:07,312 --> 00:24:10,615
So you've had a transcriber
things that can take audio to text.

542
00:24:10,615 --> 00:24:10,916
That's not.

543
00:24:11,917 --> 00:24:14,886
The technology I now can take that

544
00:24:14,886 --> 00:24:18,790
and then actually make action plans
and make next steps.

545
00:24:19,591 --> 00:24:23,061
I was on I asked a customer
recently on a phone call could I try it?

546
00:24:23,428 --> 00:24:27,399
And we did it and it even had
gave me a guidebook on to then.

547
00:24:27,732 --> 00:24:30,335
Wow wow.

548
00:24:30,335 --> 00:24:32,270
So that if it happened again,

549
00:24:32,270 --> 00:24:34,973
you know, and that's
that would save me an hour of compiling.

550
00:24:34,973 --> 00:24:36,842
And I mean, that's just incredible.

551
00:24:36,842 --> 00:24:39,311
And so I like to look at all
the good parts.

552
00:24:39,311 --> 00:24:42,314
I mean, it will
I think it does kind of change jobs.

553
00:24:42,747 --> 00:24:46,184
But as the technology gets better, I like
I love how they're using it with health.

554
00:24:46,318 --> 00:24:48,687
Yes. There's a new band.

555
00:24:48,687 --> 00:24:50,856
Like a it's more than a pedometer.

556
00:24:50,856 --> 00:24:52,257
Yeah, yeah.

557
00:24:52,257 --> 00:24:55,827
So that if something changes, it can alert
you before a tragic event.

558
00:24:55,827 --> 00:24:56,828
Like a heart attack. Yeah.

559
00:24:56,828 --> 00:24:59,097
So there's a lot of good that you can do.

560
00:24:59,097 --> 00:25:03,335
I just wish, and I think this is going
to come about where if someone's doing

561
00:25:03,335 --> 00:25:07,973
that deepfake on you or something
like that, then it has to say it's on it.

562
00:25:08,807 --> 00:25:10,308
Is AI generated?

563
00:25:10,308 --> 00:25:11,176
It's true.

564
00:25:11,176 --> 00:25:13,745
I think they starting to it's hard.

565
00:25:13,745 --> 00:25:17,749
There another part that isn't as
good also is on social media.

566
00:25:18,817 --> 00:25:19,518
My view, probably

567
00:25:19,518 --> 00:25:23,355
50% of now what I see is
what's called AI slop.

568
00:25:23,722 --> 00:25:26,224
So it's clearly AI generated.

569
00:25:26,224 --> 00:25:28,460
Not true at all.

570
00:25:28,460 --> 00:25:30,829
But it's in the way
and you have to kind of scroll through.

571
00:25:30,829 --> 00:25:34,666
It used to be just ads, which don't
bother me, but this is like it's annoying.

572
00:25:36,034 --> 00:25:38,870
And that there's a huge uptick in that,
which,

573
00:25:38,870 --> 00:25:40,438
hopefully they can kind of weed out.

574
00:25:40,438 --> 00:25:43,408
I think using it for creative
things like art or music isn't a right,

575
00:25:44,009 --> 00:25:48,246
but using it to help level like level
you up is great. Yes.

576
00:25:48,947 --> 00:25:50,949
I think about being in the music business
right now.

577
00:25:50,949 --> 00:25:54,386
There's, an artist
that has the number one country song

578
00:25:54,786 --> 00:25:57,789
in the nation on iTunes, and it's an AI.

579
00:25:58,356 --> 00:26:01,259
It's not a real person
like in the top five.

580
00:26:01,259 --> 00:26:03,728
I think he's got two songs in the top
five right now.

581
00:26:03,728 --> 00:26:05,397
The name escapes me at the moment.

582
00:26:05,397 --> 00:26:07,632
Brendan Russell
or something of that nature.

583
00:26:07,632 --> 00:26:08,400
It's really good.

584
00:26:08,400 --> 00:26:11,770
Yeah, I was, I was listening to it,
I wasn't, I wasn't watching

585
00:26:12,237 --> 00:26:13,071
and I was listening to it.

586
00:26:13,071 --> 00:26:15,240
I downloaded it
because I really liked the song.

587
00:26:15,240 --> 00:26:16,841
And then I heard something else,
and I like that

588
00:26:16,841 --> 00:26:18,643
Breaking Rust or something like that.

589
00:26:18,643 --> 00:26:21,479
And I think it was country
band sound great.

590
00:26:21,479 --> 00:26:24,482
So the number one country song in the USA,
as of the time of this

591
00:26:24,482 --> 00:26:27,485
recording, was an AI song.

592
00:26:27,619 --> 00:26:30,555
And that's kind of scary.

593
00:26:30,555 --> 00:26:32,757
Well, you had Milli Vanilli
back in the day, right? But,

594
00:26:34,726 --> 00:26:36,061
there's also,

595
00:26:36,061 --> 00:26:39,364
recently we used a we had a
so the rotary, a membership

596
00:26:39,364 --> 00:26:43,168
drives, document
that, had been added to over the years.

597
00:26:43,501 --> 00:26:44,970
We're trying to get it more interesting.

598
00:26:44,970 --> 00:26:49,174
So there was an I that we put it through
that actually made it into a podcast.

599
00:26:49,841 --> 00:26:52,844
So it was a typical radio
show, people calling in,

600
00:26:53,044 --> 00:26:56,047
trying to put me out of business here.

601
00:26:56,514 --> 00:26:57,248
That's right. We are.

602
00:26:57,248 --> 00:26:57,682
That's right.

603
00:26:57,682 --> 00:26:58,316
Yeah.

604
00:26:58,316 --> 00:27:01,286
One zinger that I'll always remember
from it, and it's

605
00:27:02,187 --> 00:27:03,788
fine is how great this.

606
00:27:03,788 --> 00:27:06,191
But it said, you know, because the rotary
has changed quite a bit.

607
00:27:06,191 --> 00:27:07,058
It's all service now.

608
00:27:07,058 --> 00:27:09,995
It used to be a little different is,
you know, this isn't your grandfather's.

609
00:27:09,995 --> 00:27:10,462
Right?

610
00:27:10,462 --> 00:27:11,229
Right? Right.

611
00:27:11,229 --> 00:27:13,965
Yeah. Like, how did it get that?
Was it in our paper.

612
00:27:13,965 --> 00:27:14,766
Yeah. Yeah.

613
00:27:14,766 --> 00:27:18,503
So it is, it's it's very
I think a lot of people learn differently.

614
00:27:18,503 --> 00:27:20,672
Some people learn visually by audio.

615
00:27:21,773 --> 00:27:24,776
So I think it can help with education
also, which is,

616
00:27:24,776 --> 00:27:25,677
you know, it's starting to.

617
00:27:25,677 --> 00:27:28,647
But I think that that's something
that I think should be done more.

618
00:27:28,747 --> 00:27:31,182
Yeah. I like you want to embrace
to take a positive look at the two.

619
00:27:31,182 --> 00:27:34,519
There's always going to be some,
you know, little bugs to work out.

620
00:27:34,786 --> 00:27:37,589
But you think about, you know, video
Kill the Radio Star.

621
00:27:37,589 --> 00:27:41,192
That song you know, back in 1980,
many people thought video

622
00:27:41,192 --> 00:27:45,330
was going to kill those of us in the radio
business, you know, 45 years ago.

623
00:27:45,497 --> 00:27:47,499
But it only helped us prosper even more.

624
00:27:47,499 --> 00:27:48,800
It did just the opposite.

625
00:27:48,800 --> 00:27:50,869
So I think rather than fear it,

626
00:27:50,869 --> 00:27:54,572
I like to take the
the kind of tack you do being an optimist.

627
00:27:54,739 --> 00:27:56,975
I want to embrace it. Yeah.

628
00:27:56,975 --> 00:27:59,144
So how will people reach you?

629
00:27:59,144 --> 00:28:02,747
I wait, we do have it on the,
you know, on the.

630
00:28:03,114 --> 00:28:06,051
And thank you for being a sponsor
tech fix.

631
00:28:06,051 --> 00:28:06,685
Yeah, absolutely.

632
00:28:06,685 --> 00:28:09,688
So again, Matthew Rader Tactics LLC,

633
00:28:09,888 --> 00:28:12,924
the phone number
and you can reach me directly. 203

634
00:28:14,092 --> 00:28:16,861
and as well as the website Tech Fact.

635
00:28:16,861 --> 00:28:18,530
Yeah. Go find do. Yeah, yeah.

636
00:28:18,530 --> 00:28:19,731
It is written on there.

637
00:28:19,731 --> 00:28:23,668
So and you're available like you check.

638
00:28:23,668 --> 00:28:26,371
Well they can give you a message
seven days a week I would imagine.

639
00:28:26,371 --> 00:28:29,674
Yeah. And that's at (203) 343-2299.

640
00:28:30,008 --> 00:28:32,177
Perfect text phone call.

641
00:28:32,177 --> 00:28:35,146
You know, I am someone that still loves
talking on the phone.

642
00:28:35,146 --> 00:28:36,181
Yeah.

643
00:28:36,181 --> 00:28:38,983
Amen.

644
00:28:38,983 --> 00:28:42,120
That she can't because they're afraid
to talk on the phone.

645
00:28:42,153 --> 00:28:45,090
I know I feel bad sometimes for that.

646
00:28:45,090 --> 00:28:47,125
Yeah, yeah, we have to get over that.

647
00:28:47,125 --> 00:28:47,959
We need to.

648
00:28:47,959 --> 00:28:50,261
And I think people do want that,
because even in my, my,

649
00:28:50,261 --> 00:28:54,165
my commercials for my business on radio,
I put my cell phone number there

650
00:28:54,365 --> 00:28:56,334
so you can contact me on the website.

651
00:28:56,334 --> 00:28:59,404
But if you prefer to talk to me directly,
I love to chat with you.

652
00:28:59,437 --> 00:29:00,839
203 blah blah blah.

653
00:29:00,839 --> 00:29:05,110
People love it because we're missing that
we've become kind of an impersonal world.

654
00:29:05,110 --> 00:29:08,113
And I think even the younger generation,
a lot of them

655
00:29:08,246 --> 00:29:12,283
seem to be a little bit more old school,
and they like that way of communicating.

656
00:29:12,584 --> 00:29:13,618
Yeah.

657
00:29:13,618 --> 00:29:16,254
When I get a letter in the mail, like a
thank you letter.

658
00:29:16,254 --> 00:29:17,555
Oh my goodness.

659
00:29:17,555 --> 00:29:20,191
So far, I mean that
I put it on my wall in a frame.

660
00:29:20,191 --> 00:29:22,193
It, it just you don't see that much.

661
00:29:22,193 --> 00:29:23,495
Yeah. My wife and I said the same thing.

662
00:29:23,495 --> 00:29:26,698
The first thing I go to when I go to
the mailbox is a handwritten letter.

663
00:29:26,698 --> 00:29:28,266
I know it's not a bill.

664
00:29:28,266 --> 00:29:30,735
And if it's a nice
thank you note, I save it forever.

665
00:29:30,735 --> 00:29:31,102
Yeah,

666
00:29:32,504 --> 00:29:33,271
well, thank you so

667
00:29:33,271 --> 00:29:36,274
much there, Matt,
for being a sponsor, being a guest.

668
00:29:36,407 --> 00:29:39,177
I think there was a lot
I know there was a lot of wisdom there.

669
00:29:39,177 --> 00:29:41,679
And thank you for tuning in to
what's good with John and Joyce.

670
00:29:41,679 --> 00:29:43,114
We're very grateful for you tuning in.

671
00:29:43,114 --> 00:29:45,884
Please tell a friend about us.
We're a soft place to land.

672
00:29:45,884 --> 00:29:48,019
No negativity, no politics.

673
00:29:48,019 --> 00:29:49,420
30 minutes each week.

674
00:29:49,420 --> 00:29:53,725
Hopefully it's going to leave you with
a smile, some inspiration, warts and all.

675
00:29:53,725 --> 00:29:56,394
We're here

676
00:29:56,394 --> 00:29:58,029
and some knowledge was good.

677
00:29:58,029 --> 00:29:58,797
Was John and Joyce.

678
00:29:58,797 --> 00:30:01,533
You can see us and all the streaming
platforms will listen to us,

679
00:30:01,533 --> 00:30:04,135
but if you can subscribe for free on
YouTube,

680
00:30:04,135 --> 00:30:06,638
we'd really appreciate that and share it
with somebody you know and love.

681
00:30:06,638 --> 00:30:08,039
We love you so much.

682
00:30:08,039 --> 00:30:10,175
Take it. Lots of love. Bye.

683
00:30:10,175 --> 00:30:11,843
Hey, I heard you got engaged.

684
00:30:11,843 --> 00:30:12,977
Congratulations.

685
00:30:12,977 --> 00:30:14,846
Now it's time to book the DJ.

686
00:30:14,846 --> 00:30:15,814
And that's where we come in.

687
00:30:15,814 --> 00:30:18,449
Hi, I'm John Cadillac,
Seville with John Seville entertainment.

688
00:30:18,449 --> 00:30:21,820
Wedding wire and the knot 2026 Couples
Choice Awards winner.

689
00:30:21,820 --> 00:30:23,254
You can call me directly if you'd like it.

690
00:30:23,254 --> 00:30:25,590
(200) 398-8065 eight.

691
00:30:25,590 --> 00:30:29,093
We'll set up your free consultation
or go to John cashman.com.

692
00:30:29,093 --> 00:30:33,565
That's (203) 988-0658 or John cashman.com.

693
00:30:33,565 --> 00:30:36,768
We offer excellent peace of mind
and a great time

694
00:30:36,768 --> 00:30:40,772
for all John Seville Entertainment
a name you know and can trust.