Success Venture Partners's John Gleeson on building for customer happiness from day one

John Gleeson has built a career around customer happiness-- leading success teams at Motive and Affinio, and now investing specifically in companies that put customer happiness first through his fund Success Venture Partners. We geek out over what we've learned in client-first business models and John dishes on how early stage founders can set themselves up for (customer) success!

What is Commerce is Chaos?

Look, we've all heard the polished founder story—the perfect pitch, the seamless scale, the overnight success. But what about the time you oversold by 100K units? Or when your 'seamless' integration crashed right before Black Friday?

Host Samantha Rose has been there—from founding her first consumer business, GIR, managing fulfillment and industrial design for your favorite brands, or acquiring distressed brands on her own.

Welcome to Commerce is Chaos, the podcast for founders who knows that building a real business is beautifully, chaotically messy.