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81. CPG CX Collaboration Series with Quality-Contract Manufacturing & Product Development X Functions w/Sheila Jones, Food Scientist, QA & Leadership Expert
š©š»āš¬This week on the My Curious Colleague Podcast, my guest is my colleague Sheila Jones, PMP - Business Consultant and Coach ā a Food Scientist, Quality Co-Manufacturing and Leadership Professionalā¦ AND now, a Founder at Whicked Results - her new gigā¦!
This episode is 5th in our āConsumer Relations Collaboration Servicesāā¦this week weāre talking collaborating successfully with Quality Co-Manufacturing and Product Development cross functional Teams. Having even a high level understanding can help Consumer Relations optimize the collaboration with these Cross-Functional Teamsā¦!
Sheila shares that working with Consumer relations and leveraging their consumer feedback/data is like āhaving the consumers at your fingertipsā¦ā. Boomā¦!š¤ Mic Drop. [a perfect way to explain itā¦!]
šļøDo take a listen to the FULL episode OR watch & listen on your phone w/Spotify:
Spotify: https://open.spotify.com/show/2NmNkE7c2qqPpnHI7mTais
Apple Podcast: https://podcasts.apple.com/us/podcast/my-curious- colleague/id1565590157
Anchor: https://anchor.fm/denise-venneri
Amazon Podcasts: Ask Alexa to play the podcast āMy Curious Colleagueā
Weāre talkinā Quality Co-Man + Product Development:
šDifferences between co-man plants and company owned facilities
š Similarities in how Consumer Relations data can help inform both co-man products and come in handy especially when youāre bringing a co-man in house (in-source)
š„Examples of how consumer data can inform product in market and ways to optimize production to address any consumer pain points. THINK: building the perfect potato chip, analyzing insights on a periodic basis to ensure continual improvement
šWe talk Specsā¦! ā as in product specifications, curves/tail ends, SPC/Statistical process controls ā & how it helps with optimizing production process.
š¤Weāre talkinā her new consulting business, Whicked Results, where she works to understand and provide solutions to Products, Processes, Teams and Leaders. What canāt she do?
šSheilaās non-profit organization shout out goes to The Boxer Rescue in MA in honor of her late sister. This non-profit connects owners with rescued boxers. Love that. Theboxerrescue.org
SPONSORS:
Our sponsor ā ā ā ā Holdcomā ā ā ā is offering all My Curious Colleague listeners a free professional greeting for their contact center or business. ā ā ā ā ā ā ā
ā ā ā Click here to get yoursā ā ā ā . website ā ā ā https://www.holdcom.com/callcenter/ā ā ā .
And the free greeting page. ā ā ā https://www.holdcom.com/free-custom-greeting/
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