1 00:00:02,569 --> 00:00:04,371 Hi, my name is Mollie and welcome 2 00:00:04,371 --> 00:00:06,106 back to The ProSource Podcast. 3 00:00:06,106 --> 00:00:07,507 Today's topic is focusing 4 00:00:07,507 --> 00:00:09,376 all on showers and bathtubs. 5 00:00:09,376 --> 00:00:11,177 We have two incredible guests on today 6 00:00:11,177 --> 00:00:11,978 to share their knowledge 7 00:00:11,978 --> 00:00:12,712 about this important 8 00:00:12,712 --> 00:00:13,680 part of the bathroom. 9 00:00:13,680 --> 00:00:15,281 First, we are welcoming on 10 00:00:15,281 --> 00:00:16,716 Andres Renteria. 11 00:00:16,716 --> 00:00:18,051 He is also one of our trade 12 00:00:18,051 --> 00:00:18,685 pro members 13 00:00:18,685 --> 00:00:19,953 from the Dallas Fort Worth 14 00:00:19,953 --> 00:00:22,055 Metroplex area in Texas. 15 00:00:22,055 --> 00:00:23,390 Then later in the episode, 16 00:00:23,390 --> 00:00:25,258 we welcome back on Nicole Krol. 17 00:00:25,258 --> 00:00:28,128 She is Fleurco's Vice President of Sales. 18 00:00:28,128 --> 00:00:29,763 Let's go ahead and kick this episode off 19 00:00:29,763 --> 00:00:32,032 with Andres. 20 00:00:32,032 --> 00:00:33,566 Today we are exploring 21 00:00:33,566 --> 00:00:35,268 showers and bathtubs. 22 00:00:35,268 --> 00:00:37,203 We also have on one of our trade 23 00:00:37,203 --> 00:00:40,206 pro experts, Andres Renteria. 24 00:00:40,206 --> 00:00:41,941 He is the owner of Improve Floors 25 00:00:41,941 --> 00:00:42,242 & Design. 26 00:00:42,242 --> 00:00:42,542 Improve Floors 27 00:00:42,542 --> 00:00:46,713 and Designs, handles all things flooring 28 00:00:46,713 --> 00:00:48,281 including luxury plank, 29 00:00:48,281 --> 00:00:50,550 carpet, vinyl, tile, wood 30 00:00:50,550 --> 00:00:52,252 along with shower and kitchen, ceramic 31 00:00:52,252 --> 00:00:53,787 tile for single family, 32 00:00:53,787 --> 00:00:56,022 multifamily and commercial entities. 33 00:00:56,022 --> 00:00:56,523 So Andre, 34 00:00:56,523 --> 00:00:58,558 thank you so much for joining us today. 35 00:00:58,558 --> 00:01:01,361 Oh thank you Molly. Happy to be here. 36 00:01:01,361 --> 00:01:02,095 Awesome. Yeah. 37 00:01:02,095 --> 00:01:03,563 And if you don't mind, 38 00:01:03,563 --> 00:01:04,497 just explaining a little bit 39 00:01:04,497 --> 00:01:05,365 more about 40 00:01:05,365 --> 00:01:08,134 what Improve Floors and Design does 41 00:01:08,134 --> 00:01:09,269 and, a little bit 42 00:01:09,269 --> 00:01:10,036 about your role on 43 00:01:10,036 --> 00:01:11,471 what you do day to day. Great. 44 00:01:11,471 --> 00:01:12,105 Yeah. 45 00:01:12,105 --> 00:01:15,008 So we, we focus on floors primarily, 46 00:01:15,008 --> 00:01:16,509 and restroom remodels, 47 00:01:16,509 --> 00:01:18,611 along with kitchen backslashes. 48 00:01:18,611 --> 00:01:20,814 So we're not a full on GC, right? 49 00:01:20,814 --> 00:01:21,981 One of our sister companies 50 00:01:21,981 --> 00:01:23,516 actually is a GC, 51 00:01:23,516 --> 00:01:25,752 and we've been in the business. 52 00:01:25,752 --> 00:01:27,420 All of our, installers, 53 00:01:27,420 --> 00:01:28,955 along with one of the co-owners, 54 00:01:28,955 --> 00:01:31,057 has been in the business around 33 years. 55 00:01:31,057 --> 00:01:33,526 But my our company's been in existence 56 00:01:33,526 --> 00:01:35,128 since last year, so 2023. 57 00:01:35,128 --> 00:01:36,796 And we work with residential, 58 00:01:36,796 --> 00:01:38,264 like you said, multifamily 59 00:01:38,264 --> 00:01:39,599 and commercial projects. 60 00:01:40,567 --> 00:01:40,867 Cool. 61 00:01:40,867 --> 00:01:42,535 What made you want to 62 00:01:42,535 --> 00:01:43,970 start up your own business? 63 00:01:43,970 --> 00:01:44,637 Believe it or not, 64 00:01:44,637 --> 00:01:45,438 most people don't know 65 00:01:45,438 --> 00:01:47,674 I'm actually a CPA in the state of Texas, 66 00:01:47,674 --> 00:01:48,808 so I've been in accounting 67 00:01:48,808 --> 00:01:51,044 and finance the past ten years. 68 00:01:51,044 --> 00:01:52,512 But my father's been in the industry 69 00:01:52,512 --> 00:01:53,947 33 years, and, 70 00:01:53,947 --> 00:01:55,281 that was really the plan all along. 71 00:01:55,281 --> 00:01:56,382 I would go into this, 72 00:01:56,382 --> 00:01:57,750 go into the corporate world, 73 00:01:57,750 --> 00:01:59,385 learn, learn the business side, 74 00:01:59,385 --> 00:02:01,020 and then, start a company. 75 00:02:01,020 --> 00:02:02,188 So we were actually going to start 76 00:02:02,188 --> 00:02:04,891 in 2020, but, you know how that goes. 77 00:02:04,891 --> 00:02:05,692 So then we got. 78 00:02:05,692 --> 00:02:08,094 Yeah, yeah, three years later. 79 00:02:08,094 --> 00:02:09,062 That definitely pushed 80 00:02:09,062 --> 00:02:11,297 a lot of timelines back. Covid did. 81 00:02:11,297 --> 00:02:12,398 So understandable. 82 00:02:12,398 --> 00:02:12,799 So yeah, 83 00:02:12,799 --> 00:02:14,567 today we're talking all about showers 84 00:02:14,567 --> 00:02:15,935 and bathtubs specifically. 85 00:02:15,935 --> 00:02:18,004 And when it comes to showers and tubs. 86 00:02:18,004 --> 00:02:19,539 How do you stay on trend 87 00:02:19,539 --> 00:02:21,474 with the current latest trends? 88 00:02:21,474 --> 00:02:22,442 Quite a few things, right? 89 00:02:22,442 --> 00:02:22,876 We we 90 00:02:22,876 --> 00:02:23,776 we attend industry 91 00:02:23,776 --> 00:02:25,478 shows, trade shows 92 00:02:25,478 --> 00:02:26,546 mainly locally here 93 00:02:26,546 --> 00:02:27,580 in the Dallas-Fort worth area. 94 00:02:27,580 --> 00:02:28,381 But we try to go out 95 00:02:28,381 --> 00:02:30,850 at least once a year to the national one. 96 00:02:30,850 --> 00:02:31,951 And then on top of that 97 00:02:31,951 --> 00:02:33,987 we attend, for example, events 98 00:02:33,987 --> 00:02:36,089 at let's say ProSource is hosting, right? 99 00:02:36,089 --> 00:02:36,523 We meet, 100 00:02:36,523 --> 00:02:37,757 we meet other other people 101 00:02:37,757 --> 00:02:39,325 there as well, other companies, 102 00:02:39,325 --> 00:02:41,161 other other installers. 103 00:02:41,161 --> 00:02:41,361 You know, 104 00:02:41,361 --> 00:02:43,196 we come from the mindset of there's 105 00:02:43,196 --> 00:02:44,397 plenty of work for everybody, right? 106 00:02:44,397 --> 00:02:46,132 So I pick brains of other owners 107 00:02:46,132 --> 00:02:46,833 or other people 108 00:02:46,833 --> 00:02:48,067 that do the same thing that I do. 109 00:02:48,067 --> 00:02:49,669 So we we network through that. 110 00:02:49,669 --> 00:02:50,737 And then, you know, 111 00:02:50,737 --> 00:02:52,305 whether you're a proponent of it 112 00:02:52,305 --> 00:02:53,806 or not, social media. Right. 113 00:02:53,806 --> 00:02:55,241 Like it's, you know, in our, 114 00:02:55,241 --> 00:02:55,808 in my humble 115 00:02:55,808 --> 00:02:57,477 opinion, is here to stay along with I. 116 00:02:57,477 --> 00:02:58,711 So, you know, 117 00:02:58,711 --> 00:03:00,246 a lot of stuff comes out of there, 118 00:03:00,246 --> 00:03:00,747 you know. 119 00:03:00,747 --> 00:03:02,782 And so we follow, for example, 120 00:03:02,782 --> 00:03:04,317 a couple of European accounts 121 00:03:04,317 --> 00:03:04,951 and, you know, a lot of, 122 00:03:04,951 --> 00:03:05,785 a lot of times, 123 00:03:05,785 --> 00:03:07,887 you know, trends or new styles 124 00:03:07,887 --> 00:03:09,455 and techniques come out there, 125 00:03:09,455 --> 00:03:10,890 maybe sometimes sooner than here, 126 00:03:10,890 --> 00:03:11,991 vice versa. Right. 127 00:03:11,991 --> 00:03:13,693 But being being on top of both of them, 128 00:03:13,693 --> 00:03:15,328 you know, that that helps us out a lot. 129 00:03:15,328 --> 00:03:15,795 Yeah. 130 00:03:15,795 --> 00:03:16,796 And I think going back 131 00:03:16,796 --> 00:03:18,831 to your social media comment, 132 00:03:18,831 --> 00:03:21,100 a lot of companies as well just post 133 00:03:21,100 --> 00:03:22,502 and like leave, right. 134 00:03:22,502 --> 00:03:22,969 Like they'll 135 00:03:22,969 --> 00:03:24,404 post their content and leave. 136 00:03:24,404 --> 00:03:25,505 But like you said, 137 00:03:25,505 --> 00:03:27,840 it's important to actually digest 138 00:03:27,840 --> 00:03:28,208 like what 139 00:03:28,208 --> 00:03:30,577 other companies are doing to make sure 140 00:03:30,577 --> 00:03:31,477 you're you're staying up 141 00:03:31,477 --> 00:03:32,512 with the latest trends 142 00:03:32,512 --> 00:03:34,714 and just being like involved in it 143 00:03:34,714 --> 00:03:36,482 rather than just like showing 144 00:03:36,482 --> 00:03:37,617 up, posting 145 00:03:37,617 --> 00:03:38,685 whatever you want to post 146 00:03:38,685 --> 00:03:40,053 and and dipping out of there. 147 00:03:40,053 --> 00:03:41,921 So when homeowners are thinking 148 00:03:41,921 --> 00:03:43,356 about remodeling their shower 149 00:03:43,356 --> 00:03:44,657 or their bathtub, 150 00:03:44,657 --> 00:03:46,259 what are common situations 151 00:03:46,259 --> 00:03:47,160 that you think lead them 152 00:03:47,160 --> 00:03:48,695 to that decision? 153 00:03:48,695 --> 00:03:50,697 Typically there's around 3 to 4, right? 154 00:03:50,697 --> 00:03:52,832 One is, functionality. 155 00:03:52,832 --> 00:03:53,166 Right? 156 00:03:53,166 --> 00:03:54,567 They, you know, just perfect 157 00:03:54,567 --> 00:03:56,469 example where we're doing a daycare 158 00:03:56,469 --> 00:03:58,605 or in-home daycare remodel, right? 159 00:03:58,605 --> 00:03:59,973 They're going from newborns, 160 00:03:59,973 --> 00:04:01,140 two year olds to three year olds, 161 00:04:01,140 --> 00:04:02,675 which require potty training. 162 00:04:02,675 --> 00:04:04,477 So we have to redo the functionality of, 163 00:04:04,477 --> 00:04:05,478 of their restroom, right. 164 00:04:05,478 --> 00:04:05,812 Like, 165 00:04:05,812 --> 00:04:07,180 you know, put a smaller toilet, 166 00:04:07,180 --> 00:04:09,449 put a different tub, etc. 167 00:04:09,449 --> 00:04:10,850 then it's, you know, 168 00:04:10,850 --> 00:04:12,085 esthetically pleasing, right? 169 00:04:12,085 --> 00:04:14,120 Like they families want the wow factor. 170 00:04:14,120 --> 00:04:15,955 Maybe their kids are out of the home 171 00:04:15,955 --> 00:04:16,389 right now. 172 00:04:16,389 --> 00:04:18,091 They want a nice walk in shower 173 00:04:18,091 --> 00:04:19,492 or the kids are older 174 00:04:19,492 --> 00:04:21,194 or you know, we're doing a home 175 00:04:21,194 --> 00:04:22,562 where they're selling their home, right? 176 00:04:22,562 --> 00:04:23,363 So they just want kind of 177 00:04:23,363 --> 00:04:24,764 like a makeover of the restroom 178 00:04:24,764 --> 00:04:26,299 versus remodel. 179 00:04:26,299 --> 00:04:28,201 But then for the new home prior to moving 180 00:04:28,201 --> 00:04:29,569 in, they want a full on remodel. 181 00:04:29,569 --> 00:04:30,937 They want the wow factor. 182 00:04:30,937 --> 00:04:32,272 The you know, 183 00:04:32,272 --> 00:04:33,673 everybody likes compliments, right? 184 00:04:33,673 --> 00:04:36,042 So, that that's more of a okay, 185 00:04:36,042 --> 00:04:38,211 we want this exactly like that, etc.. 186 00:04:38,211 --> 00:04:39,579 It's a variety of those items 187 00:04:39,579 --> 00:04:41,247 those those things I would say 188 00:04:41,247 --> 00:04:43,449 life transitions. 189 00:04:43,449 --> 00:04:44,083 Would you say that 190 00:04:44,083 --> 00:04:47,153 you work with homeowners or like business 191 00:04:47,153 --> 00:04:49,656 owners more so, or is it about 5050? 192 00:04:49,656 --> 00:04:50,990 It's about 5050 193 00:04:50,990 --> 00:04:53,159 because our our portfolio mix is a lot. 194 00:04:53,159 --> 00:04:55,561 You know, for example, commercial. Right. 195 00:04:55,561 --> 00:04:57,730 That's business owners or GSEs 196 00:04:57,730 --> 00:04:59,732 that want you to go, you know, 197 00:04:59,732 --> 00:05:01,601 four foot high restroom or etc.. Right. 198 00:05:01,601 --> 00:05:03,136 And on the residential side, 199 00:05:03,136 --> 00:05:04,537 though, that's where we do 200 00:05:04,537 --> 00:05:06,239 work more with homeowners. Right. 201 00:05:06,239 --> 00:05:08,408 And they want you to go, you know, 202 00:05:08,408 --> 00:05:10,276 four foot high restroom, etc.. Right. 203 00:05:10,276 --> 00:05:11,811 And on the residential side, 204 00:05:11,811 --> 00:05:13,212 though, that's where we do 205 00:05:13,212 --> 00:05:14,914 work more with homeowners. Right? 206 00:05:14,914 --> 00:05:15,648 And and honestly, 207 00:05:15,648 --> 00:05:16,282 we enjoy 208 00:05:16,282 --> 00:05:17,550 I enjoy that a lot more 209 00:05:17,550 --> 00:05:19,585 because you, you change the space 210 00:05:19,585 --> 00:05:20,887 and you actually see like 211 00:05:20,887 --> 00:05:21,821 the glow in the, 212 00:05:21,821 --> 00:05:22,588 in the resident like, 213 00:05:22,588 --> 00:05:24,223 oh my God, this is this is amazing. 214 00:05:24,223 --> 00:05:26,526 Versus a commercial job is more of a 215 00:05:26,526 --> 00:05:27,760 I just, you know, 216 00:05:27,760 --> 00:05:28,761 this is what it needs to be done. 217 00:05:28,761 --> 00:05:29,495 These are the specs. 218 00:05:29,495 --> 00:05:31,064 The last home this way. Here we go. 219 00:05:31,064 --> 00:05:32,165 You know. 220 00:05:32,165 --> 00:05:33,266 Yeah, absolutely. 221 00:05:33,266 --> 00:05:34,500 I could see why, 222 00:05:34,500 --> 00:05:36,569 maybe working with homeowners 223 00:05:36,569 --> 00:05:37,203 feels a little bit 224 00:05:37,203 --> 00:05:38,705 more like touching, right? 225 00:05:38,705 --> 00:05:40,139 Rather than, like, businesses. 226 00:05:40,139 --> 00:05:41,708 It's like we just got to get the job done 227 00:05:41,708 --> 00:05:43,209 and keep going. Exactly. 228 00:05:43,209 --> 00:05:44,977 And it's up to everybody's motto, right? 229 00:05:44,977 --> 00:05:46,212 Some people don't like that. Right. 230 00:05:46,212 --> 00:05:48,348 Because then it's a actually, 231 00:05:48,348 --> 00:05:49,415 I changed my mind on this. 232 00:05:49,415 --> 00:05:51,250 I want this type of design now. Right. 233 00:05:51,250 --> 00:05:53,419 And it's like, okay, you know, like let's 234 00:05:53,419 --> 00:05:54,454 let's see if that fits. 235 00:05:54,454 --> 00:05:55,722 Let's see if it works. Right. 236 00:05:55,722 --> 00:05:56,789 But we enjoy that. 237 00:05:56,789 --> 00:05:57,757 You know, we actually 238 00:05:57,757 --> 00:05:59,425 I enjoy more of the residential side 239 00:05:59,425 --> 00:06:00,626 than the commercial side. 240 00:06:00,626 --> 00:06:02,195 I my my partner probably enjoys 241 00:06:02,195 --> 00:06:02,895 the commercial side 242 00:06:02,895 --> 00:06:04,397 better than, than the residential. 243 00:06:04,397 --> 00:06:05,965 So it's a good mix. 244 00:06:05,965 --> 00:06:06,332 Yeah. 245 00:06:06,332 --> 00:06:07,133 It's a good balance 246 00:06:07,133 --> 00:06:08,568 between the both of you. 247 00:06:08,568 --> 00:06:09,936 So going to homeowners 248 00:06:09,936 --> 00:06:12,171 specifically from your experience, 249 00:06:12,171 --> 00:06:13,439 what are they looking for 250 00:06:13,439 --> 00:06:15,842 in a new shower or bathtub? 251 00:06:15,842 --> 00:06:17,210 I would say functionality. Right. 252 00:06:17,210 --> 00:06:18,811 So we have two types of clients, right? 253 00:06:18,811 --> 00:06:20,580 We have the clients that are 254 00:06:20,580 --> 00:06:21,714 they're looking more for that 255 00:06:21,714 --> 00:06:22,482 wow factor, 256 00:06:22,482 --> 00:06:25,485 which does include functionality as well. 257 00:06:25,485 --> 00:06:25,785 Right. 258 00:06:25,785 --> 00:06:28,187 But it's also they're looking for, 259 00:06:28,187 --> 00:06:29,589 you know, either a either a modern 260 00:06:29,589 --> 00:06:31,424 look right or what's trending right. 261 00:06:31,424 --> 00:06:33,659 But then there is like for example, 262 00:06:33,659 --> 00:06:34,660 our ladies home. Right. 263 00:06:34,660 --> 00:06:36,496 The couples older right. 264 00:06:36,496 --> 00:06:38,097 They want something more functional 265 00:06:38,097 --> 00:06:39,065 that works for them, 266 00:06:39,065 --> 00:06:40,533 you know, more slip resistant 267 00:06:40,533 --> 00:06:42,402 material things of that nature. Right. 268 00:06:42,402 --> 00:06:44,137 So those are really the two things 269 00:06:44,137 --> 00:06:45,071 that they're looking for. 270 00:06:45,071 --> 00:06:47,106 And then and then on top of that. Right. 271 00:06:47,106 --> 00:06:48,174 Like it's rare 272 00:06:48,174 --> 00:06:49,375 sometimes, like for example, 273 00:06:49,375 --> 00:06:51,244 this in-home daycare, right. 274 00:06:51,244 --> 00:06:51,744 They have them 275 00:06:51,744 --> 00:06:53,679 they have to be be meeting like the date 276 00:06:53,679 --> 00:06:56,015 not only like plumbing code, city code, 277 00:06:56,015 --> 00:06:57,083 but they need to be meeting 278 00:06:57,083 --> 00:06:59,385 like the daycare requirement code. 279 00:06:59,385 --> 00:07:01,320 Those are more rare, right? 280 00:07:01,320 --> 00:07:02,588 So I'm, I would say that 281 00:07:02,588 --> 00:07:03,322 those are the probably 282 00:07:03,322 --> 00:07:04,390 the two main things 283 00:07:04,390 --> 00:07:05,925 that homeowners that we work with 284 00:07:05,925 --> 00:07:07,160 are looking for. Right? 285 00:07:07,160 --> 00:07:09,495 And then the third, fourth one would be, 286 00:07:09,495 --> 00:07:09,762 you know, 287 00:07:09,762 --> 00:07:10,863 increasing the value of their home. 288 00:07:10,863 --> 00:07:11,063 Right. 289 00:07:11,063 --> 00:07:12,698 So they're selling their home, right? 290 00:07:12,698 --> 00:07:13,833 Those a lot of the times, 291 00:07:13,833 --> 00:07:14,700 at least on our end 292 00:07:14,700 --> 00:07:16,302 or more of a makeover 293 00:07:16,302 --> 00:07:18,571 versus a full on remodel. Right. 294 00:07:18,571 --> 00:07:19,806 Yeah. Get it ready. 295 00:07:19,806 --> 00:07:20,840 Ready for sale. Right. 296 00:07:20,840 --> 00:07:22,542 So that's probably the mixture of, 297 00:07:22,542 --> 00:07:23,743 well, yeah. 298 00:07:23,743 --> 00:07:25,378 And so what are the first steps 299 00:07:25,378 --> 00:07:26,078 that you take 300 00:07:26,078 --> 00:07:28,014 when you're taking on a shower 301 00:07:28,014 --> 00:07:29,582 or a bathtub remodel? 302 00:07:29,582 --> 00:07:31,050 Once we get contacted 303 00:07:31,050 --> 00:07:32,084 by a resident, right. 304 00:07:32,084 --> 00:07:33,953 We go out and look at the space. Right. 305 00:07:33,953 --> 00:07:36,956 So we're big on you know, I know virtual 306 00:07:37,190 --> 00:07:37,890 the virtual world, 307 00:07:37,890 --> 00:07:39,959 especially during Covid and all that. 308 00:07:39,959 --> 00:07:41,461 It became bigger. Right. 309 00:07:41,461 --> 00:07:44,330 But when it comes to a remodel 310 00:07:44,330 --> 00:07:45,264 in our opinion, right. 311 00:07:45,264 --> 00:07:47,166 We have to physically see the space 312 00:07:47,166 --> 00:07:49,135 and talk to the owner. Right. 313 00:07:49,135 --> 00:07:49,635 And see 314 00:07:49,635 --> 00:07:50,837 see what they're visioning 315 00:07:50,837 --> 00:07:52,171 and see if it works. Right. 316 00:07:52,171 --> 00:07:55,141 Because yeah, a lot of times it's I like 317 00:07:55,441 --> 00:07:58,211 I like to joke, like, you know, my barber 318 00:07:58,211 --> 00:07:59,612 says it's all the time 319 00:07:59,612 --> 00:08:00,813 a client shows up with this, 320 00:08:00,813 --> 00:08:01,981 like, curly hair. 321 00:08:01,981 --> 00:08:02,915 Do that, you know, 322 00:08:02,915 --> 00:08:04,383 and the client's hair is straight, 323 00:08:04,383 --> 00:08:04,684 you know, 324 00:08:04,684 --> 00:08:06,319 and it's like, yeah, 325 00:08:06,319 --> 00:08:08,754 okay, this works for you, you know? 326 00:08:08,754 --> 00:08:09,222 So, yeah, 327 00:08:09,222 --> 00:08:09,655 you know, 328 00:08:09,655 --> 00:08:10,490 as much as we like 329 00:08:10,490 --> 00:08:11,791 to take care of our clients, right, 330 00:08:11,791 --> 00:08:13,025 sometimes that probably 331 00:08:13,025 --> 00:08:14,760 won't work in this space. Right. 332 00:08:14,760 --> 00:08:15,795 But so the first thing is 333 00:08:15,795 --> 00:08:16,496 we meet with them, 334 00:08:16,496 --> 00:08:17,830 we get what they envision. 335 00:08:17,830 --> 00:08:20,533 Then we we measure the space, right? 336 00:08:20,533 --> 00:08:22,068 We go over what they 337 00:08:22,068 --> 00:08:23,336 what they're looking to do 338 00:08:23,336 --> 00:08:24,270 with the space. Right? 339 00:08:24,270 --> 00:08:25,771 Not just, you know, what they envision, 340 00:08:25,771 --> 00:08:27,240 what's it's for? Who's it for? 341 00:08:27,240 --> 00:08:28,107 Are they selling the home? 342 00:08:28,107 --> 00:08:29,609 Are they going to be there forever? 343 00:08:29,609 --> 00:08:31,310 Are they buying a home, etc.. 344 00:08:31,310 --> 00:08:33,246 And then after we get a good plan 345 00:08:33,246 --> 00:08:33,779 going, right, 346 00:08:33,779 --> 00:08:35,648 like if they want to move fixtures 347 00:08:35,648 --> 00:08:37,483 around like a toilet or that, 348 00:08:37,483 --> 00:08:38,117 then I have to, 349 00:08:38,117 --> 00:08:39,118 you know, go over like, hey, 350 00:08:39,118 --> 00:08:40,052 that's going to involve more 351 00:08:40,052 --> 00:08:41,420 than like the plumbing, right? 352 00:08:41,420 --> 00:08:42,889 We, we work with the master plumber. 353 00:08:42,889 --> 00:08:44,056 So then all that's inclusive 354 00:08:44,056 --> 00:08:44,824 in our estimate. Right. 355 00:08:44,824 --> 00:08:46,292 And once we have a game plan 356 00:08:46,292 --> 00:08:47,760 then is when I work with people 357 00:08:47,760 --> 00:08:48,628 like Prosource. Right. 358 00:08:48,628 --> 00:08:49,562 And I'm like, hey, 359 00:08:49,562 --> 00:08:51,030 I have my rep here at Prosource 360 00:08:51,030 --> 00:08:52,498 that you can go and pick 361 00:08:52,498 --> 00:08:54,033 whatever materials you like. 362 00:08:54,033 --> 00:08:54,600 They'll give you 363 00:08:54,600 --> 00:08:56,335 some other ideas as well. 364 00:08:56,335 --> 00:08:57,436 I mean, we have someone on our team 365 00:08:57,436 --> 00:08:58,471 that helps with that too, 366 00:08:58,471 --> 00:08:59,939 but they always end up helping us 367 00:08:59,939 --> 00:09:01,541 because whether we go with them 368 00:09:01,541 --> 00:09:03,309 the first time or the second time, 369 00:09:03,309 --> 00:09:04,110 I trust them 370 00:09:04,110 --> 00:09:05,311 whenever they go on their own. 371 00:09:05,311 --> 00:09:05,444 Right? 372 00:09:05,444 --> 00:09:07,013 Like, hey, I had a change of plans 373 00:09:07,013 --> 00:09:08,648 that my rep there will take care of that. 374 00:09:08,648 --> 00:09:10,683 And then they offer a big variety 375 00:09:10,683 --> 00:09:11,551 of selections, right? 376 00:09:11,551 --> 00:09:13,419 That's why we work with them. 377 00:09:13,419 --> 00:09:16,155 Yeah, it definitely helps to, 378 00:09:16,155 --> 00:09:17,490 make you like flexible, right? 379 00:09:17,490 --> 00:09:18,958 Like you just mentioned, 380 00:09:18,958 --> 00:09:20,092 if you're not available 381 00:09:20,092 --> 00:09:22,128 to go with them to the showroom, 382 00:09:22,128 --> 00:09:23,462 there's your account manager 383 00:09:23,462 --> 00:09:25,331 at the showroom that can help them, 384 00:09:25,331 --> 00:09:27,433 through that decision making process. 385 00:09:27,433 --> 00:09:28,968 Right. And it's somebody we trust, right? 386 00:09:28,968 --> 00:09:29,535 Like they're not 387 00:09:29,535 --> 00:09:31,804 that we don't work with for us, 388 00:09:31,804 --> 00:09:32,872 but we work together. We're. 389 00:09:32,872 --> 00:09:33,573 I'm coming. 390 00:09:33,573 --> 00:09:34,240 Yeah. 391 00:09:34,240 --> 00:09:37,043 That way, you know, that's awesome. 392 00:09:37,043 --> 00:09:38,644 And that's exactly 393 00:09:38,644 --> 00:09:39,579 what I was going to ask for. 394 00:09:39,579 --> 00:09:40,947 My next question was, you know, 395 00:09:40,947 --> 00:09:42,281 how do you work with ProSource 396 00:09:42,281 --> 00:09:43,549 and that client with the product 397 00:09:43,549 --> 00:09:45,184 selection process? 398 00:09:45,184 --> 00:09:48,187 Has there ever been, I guess, any times 399 00:09:48,521 --> 00:09:51,524 that it's had to extend more than just, 400 00:09:51,724 --> 00:09:52,592 you know, ProSource 401 00:09:52,592 --> 00:09:53,359 helping your client 402 00:09:53,359 --> 00:09:54,994 with the product selection process? 403 00:09:54,994 --> 00:09:56,028 So we actually just 404 00:09:56,028 --> 00:09:57,330 ran into this last month. 405 00:09:57,330 --> 00:09:59,031 We started the project on Monday. 406 00:09:59,031 --> 00:10:00,900 We were a new construction home. 407 00:10:00,900 --> 00:10:02,568 They they tore down the old home 408 00:10:02,568 --> 00:10:03,836 and they're constructing a new home. 409 00:10:03,836 --> 00:10:05,371 And, the, 410 00:10:05,371 --> 00:10:07,306 the client she wanted, you know, 411 00:10:08,374 --> 00:10:08,741 I think 412 00:10:08,741 --> 00:10:10,209 herringbone at the bottom 413 00:10:10,209 --> 00:10:12,311 hexagon here, you know, 414 00:10:12,311 --> 00:10:13,613 that's all by 2014. 415 00:10:13,613 --> 00:10:14,347 And I'm like, yeah, 416 00:10:14,347 --> 00:10:15,381 that all sounds great. 417 00:10:15,381 --> 00:10:17,483 But, you know, when you put it together, 418 00:10:17,483 --> 00:10:17,850 I was trying 419 00:10:17,850 --> 00:10:18,451 explain to, like, it's 420 00:10:18,451 --> 00:10:19,986 probably going to clash a little bit, 421 00:10:19,986 --> 00:10:21,020 you know. 422 00:10:21,020 --> 00:10:21,287 Yeah. 423 00:10:21,287 --> 00:10:23,055 And and then on top of that, 424 00:10:23,055 --> 00:10:24,390 right once again 425 00:10:24,390 --> 00:10:25,891 functionality comes place. Right. 426 00:10:25,891 --> 00:10:27,693 There's a curve on the back. 427 00:10:27,693 --> 00:10:30,696 So that's why 24 tower they wanted 428 00:10:30,763 --> 00:10:32,298 I was like I can't make that curve. 429 00:10:32,298 --> 00:10:33,265 Like we would cut it right. 430 00:10:33,265 --> 00:10:34,467 We would make it work. Right. 431 00:10:34,467 --> 00:10:35,801 But you probably 432 00:10:35,801 --> 00:10:37,203 could use a smaller mosaic 433 00:10:37,203 --> 00:10:38,638 probably design etc.. 434 00:10:38,638 --> 00:10:39,438 And that's kind of a portion 435 00:10:39,438 --> 00:10:39,939 what comes in it. 436 00:10:39,939 --> 00:10:41,707 I'm like, hey, at this time they're going 437 00:10:41,707 --> 00:10:42,942 they're on their way over there, right? 438 00:10:42,942 --> 00:10:43,376 I explain, 439 00:10:43,376 --> 00:10:44,543 I give them all the information 440 00:10:44,543 --> 00:10:45,578 prior to them arriving 441 00:10:45,578 --> 00:10:46,646 so they're prepped, 442 00:10:46,646 --> 00:10:47,046 you know, 443 00:10:47,046 --> 00:10:48,280 and then they, they also 444 00:10:48,280 --> 00:10:49,482 so, you know, they gave me a call back 445 00:10:49,482 --> 00:10:50,349 and it's actually 446 00:10:50,349 --> 00:10:51,317 set to go with this down 447 00:10:51,317 --> 00:10:53,319 like great like like, 448 00:10:53,319 --> 00:10:54,787 you know when they hear from 449 00:10:54,787 --> 00:10:55,621 and they see it. Right. 450 00:10:55,621 --> 00:10:56,389 Because they have models 451 00:10:56,389 --> 00:10:57,423 there as well, you know. 452 00:10:57,423 --> 00:10:57,723 And they're like, 453 00:10:57,723 --> 00:11:00,726 oh that does actually make sense. 454 00:11:00,960 --> 00:11:02,595 And budget wise. Right. 455 00:11:02,595 --> 00:11:04,330 Like I feel like a lot of times 456 00:11:04,330 --> 00:11:06,499 the residents don't have necessarily 457 00:11:06,499 --> 00:11:07,533 an idea of what 458 00:11:07,533 --> 00:11:09,168 a full remodel or a restroom 459 00:11:09,168 --> 00:11:11,303 or a kitchen entails. Right? 460 00:11:11,303 --> 00:11:12,338 And they get there and then 461 00:11:12,338 --> 00:11:13,439 and then the good thing 462 00:11:13,439 --> 00:11:14,340 about process, right. 463 00:11:14,340 --> 00:11:15,808 They have various options. Right? 464 00:11:15,808 --> 00:11:17,176 So, hey, maybe this is not 465 00:11:17,176 --> 00:11:19,011 maybe this is that out of the budget 466 00:11:19,011 --> 00:11:19,779 that you had in mind. 467 00:11:19,779 --> 00:11:21,414 But here's something very similar 468 00:11:21,414 --> 00:11:24,183 that's a little more budget, right? 469 00:11:24,183 --> 00:11:24,917 Absolutely. Yeah. 470 00:11:24,917 --> 00:11:26,585 Those are great examples. Yeah. 471 00:11:26,585 --> 00:11:28,254 I feel like a lot of people 472 00:11:28,254 --> 00:11:29,388 don't understand 473 00:11:29,388 --> 00:11:30,022 really what 474 00:11:30,022 --> 00:11:31,057 they're getting their selves into. 475 00:11:31,057 --> 00:11:33,492 And so they do see the samples or 476 00:11:33,492 --> 00:11:35,161 like the 3D models 477 00:11:35,161 --> 00:11:36,662 of what they're going to do. 478 00:11:36,662 --> 00:11:39,231 And then it clicks, oh, I can't put this, 479 00:11:39,231 --> 00:11:41,100 big tile on a curved wall. 480 00:11:42,401 --> 00:11:43,369 Right. 481 00:11:43,369 --> 00:11:44,203 So measurements do 482 00:11:44,203 --> 00:11:45,805 play an important role in the new shower 483 00:11:45,805 --> 00:11:47,373 or tub that the homeowner select. 484 00:11:47,373 --> 00:11:48,841 Like you mentioned, you go in, 485 00:11:48,841 --> 00:11:50,943 you take measurements for the space. 486 00:11:50,943 --> 00:11:52,978 What are some common misconceptions 487 00:11:52,978 --> 00:11:54,613 about measuring for a new shower 488 00:11:54,613 --> 00:11:55,347 or a new tub 489 00:11:55,347 --> 00:11:56,549 that you might be able to clear up? 490 00:11:56,549 --> 00:11:57,416 For any homeowners 491 00:11:57,416 --> 00:11:59,852 listening to this, as cliche 492 00:11:59,852 --> 00:12:01,053 as that might sound, right, 493 00:12:01,053 --> 00:12:03,522 it's not as simple as in I know this. 494 00:12:03,522 --> 00:12:04,724 We do floors as well, right? 495 00:12:04,724 --> 00:12:06,258 It's not as simple as link 496 00:12:06,258 --> 00:12:07,626 terms with and okay, 497 00:12:07,626 --> 00:12:09,662 we're good to go right it 498 00:12:09,662 --> 00:12:11,964 or you know there's that one size fits. 499 00:12:11,964 --> 00:12:12,565 All right. 500 00:12:12,565 --> 00:12:14,567 So like this bath tub this is necessarily 501 00:12:14,567 --> 00:12:16,202 fit in your space right. 502 00:12:16,202 --> 00:12:17,636 Depending on what the client envisions. 503 00:12:17,636 --> 00:12:17,937 Right. 504 00:12:17,937 --> 00:12:20,773 So they want a reinforced showerhead 505 00:12:20,773 --> 00:12:22,174 or whatever the case is. Right. 506 00:12:22,174 --> 00:12:24,210 If the clearance isn't high enough right. 507 00:12:24,210 --> 00:12:25,544 You know, it's like, hey, you know, 508 00:12:25,544 --> 00:12:27,146 you might have the demo from wall here, 509 00:12:27,146 --> 00:12:28,647 especially if it's like an older home. 510 00:12:28,647 --> 00:12:30,916 And they have the other type of layout, 511 00:12:30,916 --> 00:12:31,584 like you said, 512 00:12:31,584 --> 00:12:32,852 that might uncover 513 00:12:32,852 --> 00:12:33,953 some other issues, right? 514 00:12:33,953 --> 00:12:34,820 That they're not aware of, 515 00:12:34,820 --> 00:12:36,422 that they don't know what it is entails. 516 00:12:36,422 --> 00:12:37,757 And a whole remodel. Right. 517 00:12:37,757 --> 00:12:38,891 So a lot of times 518 00:12:38,891 --> 00:12:40,192 I just have to walk them through like, 519 00:12:40,192 --> 00:12:40,659 hey, it's 520 00:12:40,659 --> 00:12:42,762 not as simple as like one size fits. 521 00:12:42,762 --> 00:12:43,229 All right? 522 00:12:43,229 --> 00:12:45,698 Every every house is unique. Right. 523 00:12:45,698 --> 00:12:48,200 And then and then here are the options. 524 00:12:48,200 --> 00:12:48,467 Right. 525 00:12:48,467 --> 00:12:49,568 And if it doesn't work, 526 00:12:49,568 --> 00:12:50,569 you want something else. Right. 527 00:12:50,569 --> 00:12:51,337 Well, here's 528 00:12:51,337 --> 00:12:52,304 the extended cost 529 00:12:52,304 --> 00:12:53,038 that that might 530 00:12:53,038 --> 00:12:54,440 bring along to the project. 531 00:12:54,440 --> 00:12:55,474 Yeah I feel like 532 00:12:55,474 --> 00:12:56,375 just being very 533 00:12:56,375 --> 00:12:57,343 open it up front 534 00:12:57,343 --> 00:12:58,344 about how much 535 00:12:58,344 --> 00:12:59,445 everything is going to cost 536 00:12:59,445 --> 00:13:01,247 is the best solution to this. 537 00:13:01,247 --> 00:13:03,516 That way there's no surprises, right? 538 00:13:03,516 --> 00:13:04,550 Yeah. 539 00:13:04,550 --> 00:13:06,018 So anything revolving 540 00:13:06,018 --> 00:13:07,553 plumbing is going to be approached 541 00:13:07,553 --> 00:13:08,754 a bit more mindfully. 542 00:13:08,754 --> 00:13:09,955 How do you handle that, 543 00:13:09,955 --> 00:13:10,956 especially with clients 544 00:13:10,956 --> 00:13:12,358 that may want to move the shower 545 00:13:12,358 --> 00:13:13,592 or tub around the room? 546 00:13:13,592 --> 00:13:15,060 We work with the master plumber. Right. 547 00:13:15,060 --> 00:13:16,629 That's that's on our team 548 00:13:16,629 --> 00:13:18,030 that that helps us out 549 00:13:18,030 --> 00:13:20,099 when it comes to retro remodels 550 00:13:20,099 --> 00:13:21,000 and even kitchens. Right. 551 00:13:21,000 --> 00:13:22,902 Because a lot of times, right. 552 00:13:22,902 --> 00:13:24,236 It's not a simple, hey, 553 00:13:24,236 --> 00:13:24,770 I'm going to 554 00:13:24,770 --> 00:13:25,771 I'm going to remove the shower 555 00:13:25,771 --> 00:13:26,472 from the right side 556 00:13:26,472 --> 00:13:27,706 to the middle of the left side. 557 00:13:27,706 --> 00:13:30,009 And it's just plug and play, right? 558 00:13:30,009 --> 00:13:30,276 Yeah. 559 00:13:30,276 --> 00:13:30,810 And then 560 00:13:30,810 --> 00:13:31,844 nine times out of ten, 561 00:13:31,844 --> 00:13:34,680 when you budget for a project or remodel, 562 00:13:34,680 --> 00:13:35,414 any thoughts? 563 00:13:35,414 --> 00:13:37,316 There's hidden issues that come up 564 00:13:37,316 --> 00:13:38,851 that we didn't know about. Right. 565 00:13:38,851 --> 00:13:40,319 So I just try to be 566 00:13:40,319 --> 00:13:41,620 we try to be as conservative 567 00:13:41,620 --> 00:13:42,988 as possible with our estimates. 568 00:13:42,988 --> 00:13:45,224 Right. Versus, you know, a lump sum. 569 00:13:45,224 --> 00:13:46,358 We kind of break it out. Right. 570 00:13:46,358 --> 00:13:47,693 And then from that 571 00:13:47,693 --> 00:13:49,461 we're like, hey, on average, right. 572 00:13:49,461 --> 00:13:51,263 This is how much plumbing comes out. 573 00:13:51,263 --> 00:13:53,165 If we're moving it to here. Right. 574 00:13:53,165 --> 00:13:54,366 And on top of that 575 00:13:54,366 --> 00:13:56,235 we can uncover leaks maybe. 576 00:13:56,235 --> 00:13:57,870 Or you have older pipes 577 00:13:57,870 --> 00:14:00,072 that don't work with this layout, etc.. 578 00:14:00,072 --> 00:14:00,706 Yeah, right. 579 00:14:00,706 --> 00:14:01,841 So I just like you said earlier, 580 00:14:01,841 --> 00:14:03,209 I just try to make them aware 581 00:14:03,209 --> 00:14:04,944 as to where it's possible. Right. 582 00:14:04,944 --> 00:14:06,212 And if needed, send 583 00:14:06,212 --> 00:14:07,146 not our master plumber. 584 00:14:07,146 --> 00:14:08,447 I kind of look at the area 585 00:14:08,447 --> 00:14:09,315 and kind of explain 586 00:14:09,315 --> 00:14:10,549 more of the plumbing issues, 587 00:14:10,549 --> 00:14:12,484 or educate them a little bit more on what 588 00:14:12,484 --> 00:14:14,253 what would entail plumbing 589 00:14:14,253 --> 00:14:15,421 to make that change. 590 00:14:15,421 --> 00:14:15,721 Yeah. 591 00:14:15,721 --> 00:14:16,255 Like you said, it's 592 00:14:16,255 --> 00:14:17,223 probably a good idea 593 00:14:17,223 --> 00:14:19,291 to factor in some of those costs 594 00:14:19,291 --> 00:14:21,160 that might show up that way. 595 00:14:21,160 --> 00:14:21,927 They're not, 596 00:14:21,927 --> 00:14:23,462 scrambling at the last minute 597 00:14:23,462 --> 00:14:24,230 when they find out 598 00:14:24,230 --> 00:14:24,997 that they need 599 00:14:24,997 --> 00:14:26,765 to redo their entire 600 00:14:26,765 --> 00:14:28,400 plumbing system or whatever it is, 601 00:14:29,401 --> 00:14:31,136 I feel like it's always easier 602 00:14:31,136 --> 00:14:32,538 for them to be like, 603 00:14:32,538 --> 00:14:33,172 oh, okay, 604 00:14:33,172 --> 00:14:34,173 we didn't have to incur 605 00:14:34,173 --> 00:14:35,241 that cause versus, 606 00:14:35,241 --> 00:14:37,610 hey, there's this additional cost, right? 607 00:14:37,610 --> 00:14:38,878 Yes. 608 00:14:38,878 --> 00:14:39,545 Now we have that's 609 00:14:39,545 --> 00:14:41,680 you started the project. 610 00:14:41,680 --> 00:14:43,515 Yeah, that's probably a way better. 611 00:14:43,515 --> 00:14:44,483 Like surprises, 612 00:14:44,483 --> 00:14:46,352 knowing you're not going to be spending 613 00:14:46,352 --> 00:14:47,486 as much money as you 614 00:14:47,486 --> 00:14:49,088 maybe initially thought. Right. 615 00:14:49,088 --> 00:14:51,790 I know that's always a positive. 616 00:14:51,790 --> 00:14:52,725 Exactly. 617 00:14:52,725 --> 00:14:54,560 So thinking about specifically 618 00:14:54,560 --> 00:14:56,161 the new waterproofing systems 619 00:14:56,161 --> 00:14:57,062 that are constantly 620 00:14:57,062 --> 00:14:59,064 being developed and improved, 621 00:14:59,064 --> 00:15:02,001 how have those technological advancements 622 00:15:02,001 --> 00:15:03,636 and shower and bathtubs, 623 00:15:03,636 --> 00:15:04,937 how have they led your clients? 624 00:15:04,937 --> 00:15:06,405 So the decision of a remodel, 625 00:15:06,405 --> 00:15:07,473 I mean, seeing that they go 626 00:15:07,473 --> 00:15:08,540 a little bit more towards 627 00:15:08,540 --> 00:15:10,209 the waterproofing advancements 628 00:15:10,209 --> 00:15:10,976 that are happening 629 00:15:10,976 --> 00:15:12,511 and showers and bathtubs, 630 00:15:12,511 --> 00:15:13,112 we do 631 00:15:13,112 --> 00:15:15,481 just because some of the newer stuff out, 632 00:15:15,481 --> 00:15:16,849 like, like for example, the 633 00:15:16,849 --> 00:15:18,384 the Schluter waterproofing system, 634 00:15:18,384 --> 00:15:19,418 that's that membrane 635 00:15:19,418 --> 00:15:21,320 that sticks to the wall or the floor. 636 00:15:21,320 --> 00:15:22,187 And, you know, 637 00:15:22,187 --> 00:15:24,089 it's pretty much like welded onto there. 638 00:15:24,089 --> 00:15:25,524 And then it's 639 00:15:25,524 --> 00:15:26,725 you know, that doesn't 100%. 640 00:15:26,725 --> 00:15:28,360 But it's pretty moisture proof. Right. 641 00:15:28,360 --> 00:15:29,461 And yeah. 642 00:15:29,461 --> 00:15:30,763 When we explain that to them. 643 00:15:30,763 --> 00:15:30,996 Right, 644 00:15:30,996 --> 00:15:31,964 it's like you're 645 00:15:31,964 --> 00:15:32,498 more likely 646 00:15:32,498 --> 00:15:36,268 not going to have mildew issues or leaks 647 00:15:36,268 --> 00:15:37,369 or anything that comes from the 648 00:15:37,369 --> 00:15:38,804 shower or the floor. Right. 649 00:15:39,838 --> 00:15:40,773 I feel like 650 00:15:40,773 --> 00:15:41,640 are, you know, 651 00:15:41,640 --> 00:15:43,676 just a regular average resident 652 00:15:43,676 --> 00:15:46,011 probably isn't as, as educated on that. 653 00:15:46,011 --> 00:15:46,345 Right. 654 00:15:46,345 --> 00:15:47,613 And then that's one thing 655 00:15:47,613 --> 00:15:48,881 that we like to do 656 00:15:48,881 --> 00:15:50,716 on our, at our company. Right. 657 00:15:50,716 --> 00:15:52,184 Hey, Molly. 658 00:15:52,184 --> 00:15:53,419 This is what we offer. 659 00:15:53,419 --> 00:15:56,522 This is what this better system will do. 660 00:15:56,522 --> 00:15:58,991 It'll last this long last longer. 661 00:15:58,991 --> 00:16:00,392 You know, it's more durable 662 00:16:00,392 --> 00:16:01,126 than older system. 663 00:16:01,126 --> 00:16:02,661 Not that the old this is not good, right. 664 00:16:02,661 --> 00:16:04,596 It's just technology has advanced. Right. 665 00:16:04,596 --> 00:16:06,065 And then we let you make the decision 666 00:16:06,065 --> 00:16:07,199 right at the end of the day. Right. 667 00:16:07,199 --> 00:16:08,701 Once they find out all the benefits 668 00:16:08,701 --> 00:16:09,635 like okay, yeah we're going to 669 00:16:09,635 --> 00:16:10,035 we're going to, 670 00:16:10,035 --> 00:16:11,904 we're going to go with it. Right. 671 00:16:11,904 --> 00:16:13,305 Yeah. It's not seen. Right. 672 00:16:13,305 --> 00:16:14,073 So a lot of times it's 673 00:16:14,073 --> 00:16:15,741 not like the sexy appeal. 674 00:16:15,741 --> 00:16:17,242 The because you don't see it 675 00:16:17,242 --> 00:16:18,377 like it's it's covered right. 676 00:16:18,377 --> 00:16:20,612 But it's it's beneficial overall. 677 00:16:20,612 --> 00:16:21,146 Yeah. 678 00:16:21,146 --> 00:16:23,148 Do you think that there's 679 00:16:23,148 --> 00:16:24,550 more people that invest 680 00:16:24,550 --> 00:16:26,251 in those waterproofing systems 681 00:16:26,251 --> 00:16:28,687 after the fact that they're having to 682 00:16:28,687 --> 00:16:30,389 maybe redo their floor 683 00:16:30,389 --> 00:16:32,124 because of the leaking, 684 00:16:32,124 --> 00:16:33,158 or are you seeing them 685 00:16:33,158 --> 00:16:34,893 take precaution first? 686 00:16:34,893 --> 00:16:36,328 Because I know, like thinking 687 00:16:36,328 --> 00:16:37,529 about my grandparents 688 00:16:37,529 --> 00:16:38,897 bathroom, their flooring 689 00:16:38,897 --> 00:16:39,932 just had to get redone 690 00:16:39,932 --> 00:16:41,600 because there was a leak. 691 00:16:41,600 --> 00:16:42,601 So then their flooring 692 00:16:42,601 --> 00:16:43,335 ended up being mold. 693 00:16:43,335 --> 00:16:44,636 And underneath I'm thinking 694 00:16:44,636 --> 00:16:45,137 like maybe 695 00:16:45,137 --> 00:16:45,871 if they would have taken 696 00:16:45,871 --> 00:16:48,741 those precautions way back in the day. 697 00:16:48,741 --> 00:16:50,075 But then it's like those weren't 698 00:16:50,075 --> 00:16:51,076 even available. 699 00:16:51,076 --> 00:16:53,679 Maybe, you know, it's hit or miss, right? 700 00:16:53,679 --> 00:16:54,713 Sometimes. Right. 701 00:16:54,713 --> 00:16:56,648 If it's if it's like a forever home 702 00:16:56,648 --> 00:16:58,684 or a remodel for sure. Right? 703 00:16:58,684 --> 00:16:59,518 They're like, okay, 704 00:16:59,518 --> 00:17:00,819 we want the best, we want 705 00:17:00,819 --> 00:17:02,688 what's going to work the best, etc. 706 00:17:02,688 --> 00:17:04,623 A lot of times, right, we do. 707 00:17:04,623 --> 00:17:06,358 We do older home remodels, right? 708 00:17:06,358 --> 00:17:07,559 Where they didn't necessarily 709 00:17:07,559 --> 00:17:08,460 have that decision. 710 00:17:08,460 --> 00:17:10,629 That restroom was already there. Right? 711 00:17:10,629 --> 00:17:11,030 Yeah. 712 00:17:11,030 --> 00:17:11,363 Right. 713 00:17:11,363 --> 00:17:12,131 Like I said, once 714 00:17:12,131 --> 00:17:13,832 you educate the consumer, 715 00:17:13,832 --> 00:17:15,067 you're resident, right? 716 00:17:15,067 --> 00:17:17,603 It's a lot easier for them to. 717 00:17:17,603 --> 00:17:18,337 Not necessarily. 718 00:17:18,337 --> 00:17:18,871 I'm not going to say 719 00:17:18,871 --> 00:17:19,905 it's the right choice, 720 00:17:19,905 --> 00:17:21,740 but they're like, okay, well yeah, 721 00:17:21,740 --> 00:17:23,809 if I'm going to like this outweighs 722 00:17:23,809 --> 00:17:25,377 the cons, outweigh maybe the price. 723 00:17:25,377 --> 00:17:25,944 You know. 724 00:17:25,944 --> 00:17:27,179 So yeah. 725 00:17:27,179 --> 00:17:27,880 You know, so 726 00:17:27,880 --> 00:17:29,548 with all of these advancements 727 00:17:29,548 --> 00:17:32,551 and new styles for showers and bathtubs, 728 00:17:33,252 --> 00:17:34,686 how does budget factor 729 00:17:34,686 --> 00:17:36,088 into that selection process 730 00:17:36,088 --> 00:17:38,023 and how do you balance someone's budget 731 00:17:38,023 --> 00:17:40,125 with the desired designed vision? 732 00:17:40,125 --> 00:17:41,827 Once we agree on both sides 733 00:17:41,827 --> 00:17:44,963 that this will fit your sizes, works, 734 00:17:44,963 --> 00:17:46,265 etc., right 735 00:17:46,265 --> 00:17:47,800 then that's when you know 736 00:17:47,800 --> 00:17:48,667 someone like progress 737 00:17:48,667 --> 00:17:49,902 comes in on our side, right? 738 00:17:49,902 --> 00:17:50,702 Like, hey, 739 00:17:50,702 --> 00:17:51,537 you know, maybe, 740 00:17:51,537 --> 00:17:52,471 maybe you want this 741 00:17:52,471 --> 00:17:54,206 Calcutta or whatever it is 742 00:17:54,206 --> 00:17:55,507 that you're looking at, right? 743 00:17:55,507 --> 00:17:57,042 But it kind of goes over your budget 744 00:17:57,042 --> 00:17:57,810 a little bit, right? 745 00:17:57,810 --> 00:17:59,978 Because on the labor side, it does vary. 746 00:17:59,978 --> 00:18:00,446 Right. 747 00:18:00,446 --> 00:18:01,914 But it isn't very, as you're asking me 748 00:18:01,914 --> 00:18:03,182 as a material. 749 00:18:03,182 --> 00:18:04,083 Right? Yeah. 750 00:18:04,083 --> 00:18:05,317 And then that's where, 751 00:18:05,317 --> 00:18:07,453 you know, our rep there and you know, 752 00:18:07,453 --> 00:18:09,254 hey, this is what you like here. 753 00:18:09,254 --> 00:18:10,722 Like three more options, right? 754 00:18:10,722 --> 00:18:12,691 And and they all look similar. Right. 755 00:18:12,691 --> 00:18:14,760 Except this one's a little more budget 756 00:18:14,760 --> 00:18:15,794 friendly, etc.. 757 00:18:15,794 --> 00:18:16,995 And maybe, you know, we keep 758 00:18:16,995 --> 00:18:18,330 the must haves 759 00:18:18,330 --> 00:18:19,932 and then the other items 760 00:18:19,932 --> 00:18:21,600 that are a little bit more give or take. 761 00:18:21,600 --> 00:18:23,402 Right. They're they're open to changing. 762 00:18:23,402 --> 00:18:24,002 So that's kind of how 763 00:18:24,002 --> 00:18:25,070 we balance it there. Right. 764 00:18:25,070 --> 00:18:26,205 We start off like hey okay 765 00:18:26,205 --> 00:18:27,706 what do you have in mind. 766 00:18:27,706 --> 00:18:29,475 And then we work backwards from there. 767 00:18:29,475 --> 00:18:31,710 So then with showers, bathtubs 768 00:18:31,710 --> 00:18:33,345 and the installation materials 769 00:18:33,345 --> 00:18:35,214 all in one place, 770 00:18:35,214 --> 00:18:36,648 how else that we haven't 771 00:18:36,648 --> 00:18:37,516 talked about already. 772 00:18:37,516 --> 00:18:38,951 How else does ProSource 773 00:18:38,951 --> 00:18:40,552 help make the job easier for you? 774 00:18:40,552 --> 00:18:42,387 So for example, the showroom. 775 00:18:42,387 --> 00:18:42,754 Right. 776 00:18:42,754 --> 00:18:44,823 I, I, for example, 777 00:18:44,823 --> 00:18:46,658 personally love Best Buy, 778 00:18:46,658 --> 00:18:47,292 and I feel like 779 00:18:47,292 --> 00:18:48,560 when I go into Best Buy, I'm like, man, 780 00:18:48,560 --> 00:18:49,461 I want that TV. 781 00:18:49,461 --> 00:18:51,930 I want this, like, washer dryer, 782 00:18:51,930 --> 00:18:54,466 you know, just so you want the groceries, 783 00:18:54,466 --> 00:18:55,701 at least the one that we work 784 00:18:55,701 --> 00:18:56,268 with, right. 785 00:18:56,268 --> 00:18:57,903 It's very nice, you know, and 786 00:18:57,903 --> 00:18:59,238 and that in the couples go 787 00:18:59,238 --> 00:19:01,039 in, their families go in there. Right. 788 00:19:01,039 --> 00:19:03,275 And they have a lot of selections. Right. 789 00:19:03,275 --> 00:19:05,344 And then a lot of times it'll crossover 790 00:19:05,344 --> 00:19:05,944 like, oh, you know what? 791 00:19:05,944 --> 00:19:07,412 I actually like this wood floor. 792 00:19:07,412 --> 00:19:09,781 Or it's like, we should look into that 793 00:19:09,781 --> 00:19:10,916 and, work 794 00:19:10,916 --> 00:19:11,850 something out with them, like, hey, 795 00:19:11,850 --> 00:19:12,117 you know, 796 00:19:12,117 --> 00:19:13,118 we can do an all inclusive 797 00:19:13,118 --> 00:19:13,986 package for you. 798 00:19:13,986 --> 00:19:15,354 You know, maybe you'll get a discount 799 00:19:15,354 --> 00:19:16,255 or whatever the case is. 800 00:19:16,255 --> 00:19:18,323 So cross-selling, cross-selling works. 801 00:19:18,323 --> 00:19:18,557 Right? 802 00:19:18,557 --> 00:19:19,391 And then, 803 00:19:19,391 --> 00:19:20,392 you know, a lot of times 804 00:19:20,392 --> 00:19:22,094 if, if, for example, 805 00:19:22,094 --> 00:19:24,062 prior to having, you know, 806 00:19:24,062 --> 00:19:26,198 a plumber or something like that, process 807 00:19:26,198 --> 00:19:27,332 always has references, right? 808 00:19:27,332 --> 00:19:28,901 So, hey, you know, I call my rep like, 809 00:19:28,901 --> 00:19:29,535 do you know someone 810 00:19:29,535 --> 00:19:30,936 that you'd recommend, etc. 811 00:19:30,936 --> 00:19:32,137 and then, 812 00:19:32,137 --> 00:19:33,672 and then nine times out of ten they do. 813 00:19:33,672 --> 00:19:35,407 Right? So so it's great. 814 00:19:35,407 --> 00:19:36,441 I mean, they help out. 815 00:19:36,441 --> 00:19:37,376 They facilitated 816 00:19:37,376 --> 00:19:38,610 a lot for us, to be honest, 817 00:19:39,611 --> 00:19:41,346 that now that's that's great to hear. 818 00:19:41,346 --> 00:19:43,315 Seeing people come into the showroom 819 00:19:43,315 --> 00:19:44,283 sometimes can be 820 00:19:44,283 --> 00:19:46,351 they look a little bit overwhelmed 821 00:19:46,351 --> 00:19:47,886 sometimes because there is so much 822 00:19:47,886 --> 00:19:48,687 product selection. 823 00:19:48,687 --> 00:19:50,489 But I think at the end of the day, 824 00:19:50,489 --> 00:19:52,057 it's better to have too much 825 00:19:52,057 --> 00:19:53,492 right than too little right, 826 00:19:53,492 --> 00:19:54,893 because then it gives them it. 827 00:19:54,893 --> 00:19:55,827 Just like their minds 828 00:19:55,827 --> 00:19:56,428 just open up 829 00:19:56,428 --> 00:19:57,396 to all the possibilities 830 00:19:57,396 --> 00:19:59,631 that they can do with their home remodel. 831 00:19:59,631 --> 00:20:00,332 They get overwhelmed, 832 00:20:00,332 --> 00:20:01,800 but at the same time 833 00:20:01,800 --> 00:20:02,801 they also feel like, oh, 834 00:20:02,801 --> 00:20:03,936 I didn't know this existed 835 00:20:03,936 --> 00:20:05,637 or I don't know, we could do this space, 836 00:20:05,637 --> 00:20:06,004 you know? 837 00:20:06,004 --> 00:20:07,039 And, yeah. 838 00:20:07,039 --> 00:20:08,807 So I guess, you know, it's it, 839 00:20:08,807 --> 00:20:10,175 but then it's sometimes. Right? 840 00:20:10,175 --> 00:20:11,043 And I know with this, 841 00:20:11,043 --> 00:20:13,579 sometimes they get to many selections 842 00:20:13,579 --> 00:20:14,413 and they're like, yeah, 843 00:20:15,581 --> 00:20:16,081 take them. 844 00:20:16,081 --> 00:20:16,248 Right. 845 00:20:16,248 --> 00:20:18,183 But overall it it's good 846 00:20:18,183 --> 00:20:19,651 and it always helps. 847 00:20:19,651 --> 00:20:20,819 Well thank you so much 848 00:20:20,819 --> 00:20:22,120 for coming on today 849 00:20:22,120 --> 00:20:24,056 and talking all about showers and tubs. 850 00:20:24,056 --> 00:20:24,423 I know it's 851 00:20:24,423 --> 00:20:27,059 a very specific part of a home remodel, 852 00:20:27,059 --> 00:20:28,293 and I know you guys 853 00:20:28,293 --> 00:20:29,661 do so much more than just showers 854 00:20:29,661 --> 00:20:30,862 and tubs, but, 855 00:20:30,862 --> 00:20:32,030 I appreciate you coming on 856 00:20:32,030 --> 00:20:33,332 and sharing some of your expertise 857 00:20:33,332 --> 00:20:34,866 and just some of your insights 858 00:20:34,866 --> 00:20:36,735 about how you work with clients 859 00:20:36,735 --> 00:20:38,003 and then how that factors 860 00:20:38,003 --> 00:20:39,371 into also working with Prosource. 861 00:20:39,371 --> 00:20:40,606 So I appreciate it. 862 00:20:40,606 --> 00:20:41,306 Happy to be here. 863 00:20:41,306 --> 00:20:44,309 Thank you. Mollie. 864 00:20:44,910 --> 00:20:45,410 All right. 865 00:20:45,410 --> 00:20:48,413 Well, we are back again with Nicole Krol. 866 00:20:48,914 --> 00:20:50,282 And I just want to say first, 867 00:20:50,282 --> 00:20:52,417 congratulations on your promotion 868 00:20:52,417 --> 00:20:55,921 to Vice President of Sales for Fleurco. 869 00:20:55,921 --> 00:20:57,623 That's very exciting. 870 00:20:57,623 --> 00:20:59,191 Awesome. Thank you so much. 871 00:21:00,892 --> 00:21:02,160 Last time we spoke, what 872 00:21:02,160 --> 00:21:03,829 was your previous title? 873 00:21:03,829 --> 00:21:05,264 So previously, 874 00:21:05,264 --> 00:21:05,797 I joined 875 00:21:05,797 --> 00:21:07,065 Fleurco as, 876 00:21:07,065 --> 00:21:08,867 the Western regional sales manager. 877 00:21:08,867 --> 00:21:12,638 So, had that and then, was able 878 00:21:12,638 --> 00:21:14,439 to step up to the position 879 00:21:14,439 --> 00:21:16,208 and, and excited. 880 00:21:16,208 --> 00:21:17,776 So that essentially means 881 00:21:17,776 --> 00:21:19,544 I get to work with every prosource 882 00:21:19,544 --> 00:21:21,813 across the country, across North America. 883 00:21:21,813 --> 00:21:24,449 So yes, that's super exciting. Yeah. 884 00:21:24,449 --> 00:21:25,550 Last time we had you on 885 00:21:25,550 --> 00:21:27,586 was for episode 12. 886 00:21:27,586 --> 00:21:29,054 And we talked about the basics 887 00:21:29,054 --> 00:21:30,822 of bathroom remodels. 888 00:21:30,822 --> 00:21:33,358 And so this episode, surprise, surprise, 889 00:21:33,358 --> 00:21:35,260 we're talking about bathrooms again. 890 00:21:35,260 --> 00:21:38,297 But we're going to dive more into showers 891 00:21:38,297 --> 00:21:40,232 and bathtubs specifically. 892 00:21:40,232 --> 00:21:42,301 And so I am happy 893 00:21:42,301 --> 00:21:43,735 to have you back on again. 894 00:21:43,735 --> 00:21:45,270 Fleurco 895 00:21:45,270 --> 00:21:46,271 is the perfect fit, 896 00:21:46,271 --> 00:21:47,673 like I said, for these bathroom 897 00:21:47,673 --> 00:21:48,807 episodes that we do. 898 00:21:48,807 --> 00:21:50,776 And you did a great job last time. 899 00:21:50,776 --> 00:21:51,743 So we're excited 900 00:21:51,743 --> 00:21:52,678 to have you back on again 901 00:21:52,678 --> 00:21:54,913 to share your expertise on this subject. 902 00:21:54,913 --> 00:21:55,414 Awesome. 903 00:21:55,414 --> 00:21:57,082 Well, thank you so much for having me. 904 00:21:57,082 --> 00:21:57,883 Love it. 905 00:21:57,883 --> 00:21:59,718 So showers and bathtubs 906 00:21:59,718 --> 00:22:01,920 do have such a functionality necessity 907 00:22:01,920 --> 00:22:03,955 within bathrooms. 908 00:22:03,955 --> 00:22:06,058 How does for Co balance 909 00:22:06,058 --> 00:22:06,892 that functionality 910 00:22:06,892 --> 00:22:08,393 within the demands of creative 911 00:22:08,393 --> 00:22:10,629 design desired both from the product 912 00:22:10,629 --> 00:22:12,030 and within the style of the room? 913 00:22:13,298 --> 00:22:14,132 So when you're 914 00:22:14,132 --> 00:22:15,767 designing a bathroom, 915 00:22:15,767 --> 00:22:17,502 you know, one of the, 916 00:22:17,502 --> 00:22:20,072 limiting unfortunate factors, 917 00:22:20,072 --> 00:22:21,873 would be your space, right? 918 00:22:21,873 --> 00:22:22,741 So, you know, 919 00:22:22,741 --> 00:22:24,643 we all want the glamorous bathrooms 920 00:22:24,643 --> 00:22:26,912 that we see on Architectural Digest 921 00:22:26,912 --> 00:22:28,547 and everything, but the reality is 922 00:22:28,547 --> 00:22:31,416 that that's not everyone. So, 923 00:22:31,416 --> 00:22:32,017 the good news 924 00:22:32,017 --> 00:22:33,719 is that there's plenty of design 925 00:22:33,719 --> 00:22:35,320 to have something 926 00:22:35,320 --> 00:22:37,489 that does feel like an oasis. 927 00:22:37,489 --> 00:22:38,490 In a smaller space. 928 00:22:38,490 --> 00:22:39,257 There's there's 929 00:22:39,257 --> 00:22:40,258 so many products 930 00:22:40,258 --> 00:22:42,361 that have come out for that, 931 00:22:42,361 --> 00:22:44,196 but that is absolutely the first thing 932 00:22:44,196 --> 00:22:45,430 that you need to look at. 933 00:22:45,430 --> 00:22:47,532 So the singularities of space 934 00:22:47,532 --> 00:22:49,634 will determine where and how, 935 00:22:49,634 --> 00:22:51,236 like the door opens 936 00:22:51,236 --> 00:22:53,505 and the shower door opens, 937 00:22:53,505 --> 00:22:55,674 or where the bathtub will be located 938 00:22:55,674 --> 00:22:57,242 and how things will be accessed. 939 00:22:57,242 --> 00:22:58,310 Because, you know, 940 00:22:58,310 --> 00:23:00,245 the worst type of set up is 941 00:23:00,245 --> 00:23:03,148 you have to crawl over your toilet 942 00:23:03,148 --> 00:23:04,883 to turn on your shower. 943 00:23:04,883 --> 00:23:07,686 So yeah, so and that's where you need, 944 00:23:07,686 --> 00:23:08,253 you know, 945 00:23:08,253 --> 00:23:09,421 it's the kind of stuff that, 946 00:23:09,421 --> 00:23:11,857 that maybe people don't think about. 947 00:23:11,857 --> 00:23:12,991 No, no, that's 948 00:23:12,991 --> 00:23:15,961 definitely going to be the first piece. 949 00:23:16,061 --> 00:23:17,863 Is, is your space 950 00:23:17,863 --> 00:23:19,831 the second, group of factors 951 00:23:19,831 --> 00:23:21,633 to really look at is the relationship 952 00:23:21,633 --> 00:23:23,568 between the user and the product. 953 00:23:23,568 --> 00:23:26,471 So if you're six foot two 954 00:23:26,471 --> 00:23:27,906 and you're getting a teeny 955 00:23:27,906 --> 00:23:31,476 tiny little tub or your shower door, 956 00:23:31,777 --> 00:23:33,078 you have to duck underneath 957 00:23:33,078 --> 00:23:34,112 or even your showerhead 958 00:23:34,112 --> 00:23:35,981 for mounting, purposes, 959 00:23:35,981 --> 00:23:36,815 that's the kind of stuff. 960 00:23:36,815 --> 00:23:38,417 So you definitely want to size 961 00:23:38,417 --> 00:23:39,451 the product, 962 00:23:39,451 --> 00:23:41,853 from an ergonomic standpoint, 963 00:23:41,853 --> 00:23:43,021 to maximize comfort 964 00:23:43,021 --> 00:23:44,222 and, of course, safety. 965 00:23:44,222 --> 00:23:44,656 Because, again, 966 00:23:44,656 --> 00:23:45,557 you don't want to hit your head 967 00:23:45,557 --> 00:23:47,259 on the shower door. 968 00:23:47,259 --> 00:23:47,592 Yeah. 969 00:23:47,592 --> 00:23:48,894 So, you know, 970 00:23:48,894 --> 00:23:50,429 we also take into account 971 00:23:50,429 --> 00:23:51,930 the type of maintenance 972 00:23:51,930 --> 00:23:54,399 and the interaction with the product. 973 00:23:54,399 --> 00:23:56,067 And that goes beyond to, 974 00:23:56,067 --> 00:23:57,769 you know, the precise moment of the bath. 975 00:23:57,769 --> 00:23:59,905 So looking at that and then, 976 00:23:59,905 --> 00:24:02,040 you know, lastly is the fun part, 977 00:24:02,040 --> 00:24:03,041 the creativity. 978 00:24:03,041 --> 00:24:05,610 So that's where again, as I mentioned, 979 00:24:05,610 --> 00:24:07,179 there are so many products 980 00:24:07,179 --> 00:24:07,712 that fit 981 00:24:07,712 --> 00:24:09,448 the different space applications. 982 00:24:09,448 --> 00:24:11,683 And so that's when you get to, 983 00:24:11,683 --> 00:24:12,851 you know, design 984 00:24:12,851 --> 00:24:13,718 what concept 985 00:24:13,718 --> 00:24:15,620 you'd like, for your bathroom. 986 00:24:15,620 --> 00:24:17,622 So all of those points 987 00:24:17,622 --> 00:24:18,990 lead into basic, 988 00:24:18,990 --> 00:24:21,259 you know, style of room decoration. 989 00:24:21,259 --> 00:24:22,561 But those are absolutely 990 00:24:22,561 --> 00:24:23,361 the three, 991 00:24:23,361 --> 00:24:23,728 you know, 992 00:24:23,728 --> 00:24:24,529 design elements 993 00:24:24,529 --> 00:24:24,996 that you would need 994 00:24:24,996 --> 00:24:27,132 to take into consideration for the 995 00:24:27,132 --> 00:24:28,467 the bathroom. 996 00:24:28,467 --> 00:24:30,302 Yeah. We've had a lot of trade for us. 997 00:24:30,302 --> 00:24:32,604 Come on and talk about the fact that, 998 00:24:32,604 --> 00:24:34,172 like when it comes to budgeting 999 00:24:34,172 --> 00:24:35,307 and remodeling, 1000 00:24:35,307 --> 00:24:36,041 like a bathroom 1001 00:24:36,041 --> 00:24:37,676 or any space within the home, 1002 00:24:37,676 --> 00:24:39,244 honestly, how the layout, 1003 00:24:39,244 --> 00:24:40,745 like the floor layout is, 1004 00:24:40,745 --> 00:24:42,414 really determines what you can do 1005 00:24:42,414 --> 00:24:43,748 because if you end up 1006 00:24:43,748 --> 00:24:44,683 having to knock down 1007 00:24:44,683 --> 00:24:46,051 like a wall, 1008 00:24:46,051 --> 00:24:48,019 that can turn into a whole floor 1009 00:24:48,019 --> 00:24:49,120 replacement project. 1010 00:24:49,120 --> 00:24:50,055 So it's interesting 1011 00:24:50,055 --> 00:24:51,356 to see how many people 1012 00:24:51,356 --> 00:24:53,024 want to cross that line of 1013 00:24:53,024 --> 00:24:53,992 do we want to make this 1014 00:24:53,992 --> 00:24:56,294 an entire floor remodeling project 1015 00:24:56,294 --> 00:24:57,329 when we're redoing the bathroom? 1016 00:24:57,329 --> 00:24:58,597 Or do we want to make it 1017 00:24:58,597 --> 00:24:59,664 easier, just accommodate 1018 00:24:59,664 --> 00:25:01,533 to what's already like laid out for us 1019 00:25:01,533 --> 00:25:02,701 and do the things we can 1020 00:25:02,701 --> 00:25:04,970 without having to knock down a wall? 1021 00:25:04,970 --> 00:25:06,037 Absolutely no. 1022 00:25:06,037 --> 00:25:06,605 It can really. 1023 00:25:06,605 --> 00:25:08,707 And it can get, you know, pretty, 1024 00:25:08,707 --> 00:25:10,408 pretty deep, pretty quick. 1025 00:25:10,408 --> 00:25:12,244 Just that construction standpoint. 1026 00:25:12,244 --> 00:25:13,945 And from the budgetary standpoint 1027 00:25:13,945 --> 00:25:16,648 and you know, that's that's where, 1028 00:25:16,648 --> 00:25:16,982 you know, 1029 00:25:16,982 --> 00:25:18,783 with the prosource professionals there, 1030 00:25:18,783 --> 00:25:20,552 that's somebody that can sit down and, 1031 00:25:20,552 --> 00:25:21,653 you know, the average homeowner 1032 00:25:21,653 --> 00:25:23,555 might not have the consideration 1033 00:25:23,555 --> 00:25:25,023 or even some contractors, 1034 00:25:25,023 --> 00:25:25,991 you know, just stuff that, 1035 00:25:25,991 --> 00:25:27,959 you know, we look at every day. 1036 00:25:27,959 --> 00:25:28,159 Yeah. 1037 00:25:28,159 --> 00:25:29,728 And it's in the back of our minds 1038 00:25:29,728 --> 00:25:30,495 at all times. 1039 00:25:30,495 --> 00:25:32,230 But you know, the average person, 1040 00:25:32,230 --> 00:25:32,998 they don't eat, sleep, 1041 00:25:32,998 --> 00:25:35,367 breathe it like we do. So exactly. 1042 00:25:35,367 --> 00:25:35,934 You know, just 1043 00:25:35,934 --> 00:25:37,469 just bringing up those points. 1044 00:25:37,469 --> 00:25:40,205 So so from the design perspective, 1045 00:25:40,205 --> 00:25:41,740 how have trends influenced 1046 00:25:41,740 --> 00:25:42,774 the look of showers 1047 00:25:42,774 --> 00:25:45,777 and bathtubs so far in 2024? 1048 00:25:45,810 --> 00:25:48,280 What's new this year with shower doors 1049 00:25:48,280 --> 00:25:50,282 and what is new with shower 1050 00:25:50,282 --> 00:25:51,983 accessories and organizational features? 1051 00:25:51,983 --> 00:25:54,052 Are you saying so? 1052 00:25:54,052 --> 00:25:57,055 During the last 15 years or so, 1053 00:25:57,222 --> 00:25:58,790 there was kind of a revolution 1054 00:25:58,790 --> 00:26:00,992 on shower door and bathtub design 1055 00:26:00,992 --> 00:26:02,527 with a new definition 1056 00:26:02,527 --> 00:26:04,563 of what the whole bathroom experience 1057 00:26:04,563 --> 00:26:05,964 means within our homes. 1058 00:26:05,964 --> 00:26:07,132 So, you know, again, 1059 00:26:07,132 --> 00:26:08,833 I mentioned the word oasis, 1060 00:26:08,833 --> 00:26:10,402 but but truly, over 1061 00:26:10,402 --> 00:26:11,670 the past number of years, 1062 00:26:12,604 --> 00:26:13,505 your bathroom is 1063 00:26:13,505 --> 00:26:16,508 your refuge, I hear, you know, you have, 1064 00:26:16,641 --> 00:26:18,043 your quiet place, your, 1065 00:26:18,043 --> 00:26:19,411 you know, your back, 1066 00:26:19,411 --> 00:26:21,780 your beautiful body sprays and shower. 1067 00:26:21,780 --> 00:26:23,582 So that has definitely been 1068 00:26:23,582 --> 00:26:25,383 an evolution rather than, you know, 1069 00:26:25,383 --> 00:26:27,152 just quite frankly, a toilet and, 1070 00:26:27,152 --> 00:26:29,287 think, you know, what I have in a tub. 1071 00:26:29,287 --> 00:26:32,591 So it's more of an oasis that opened up, 1072 00:26:32,691 --> 00:26:33,291 you know, 1073 00:26:33,291 --> 00:26:34,259 it does tie in 1074 00:26:34,259 --> 00:26:36,061 to the needs of our modern lives. 1075 00:26:36,061 --> 00:26:39,030 So again, refuge, just a quiet spot. 1076 00:26:39,030 --> 00:26:40,699 There's more resources 1077 00:26:40,699 --> 00:26:43,735 invested by the homeowner and by, 1078 00:26:43,802 --> 00:26:45,270 you know, manufacturers to 1079 00:26:45,270 --> 00:26:46,771 to make the space special. 1080 00:26:46,771 --> 00:26:49,207 Emphasis on decoration prior 1081 00:26:49,207 --> 00:26:50,041 just really didn't 1082 00:26:50,041 --> 00:26:51,309 have bathroom in the center. 1083 00:26:51,309 --> 00:26:54,412 And now I think you're seeing it shift 1084 00:26:54,412 --> 00:26:55,847 over the number of years. 1085 00:26:55,847 --> 00:26:56,948 It's just a more important 1086 00:26:56,948 --> 00:26:58,083 space in the home. 1087 00:26:58,083 --> 00:26:59,851 And we've seen the decor trends 1088 00:26:59,851 --> 00:27:00,919 introduced in bathroom 1089 00:27:00,919 --> 00:27:02,220 design, everything 1090 00:27:02,220 --> 00:27:04,255 from the minimalistic urban 1091 00:27:04,255 --> 00:27:05,523 to industrial. 1092 00:27:05,523 --> 00:27:07,759 And now, you know, again, the spa oasis. 1093 00:27:07,759 --> 00:27:10,762 So the very neutrals and brown tones, 1094 00:27:10,862 --> 00:27:12,998 earth tones and all of that. 1095 00:27:12,998 --> 00:27:15,533 So from that perspective, 1096 00:27:15,533 --> 00:27:16,935 a refuge in the home, 1097 00:27:16,935 --> 00:27:21,006 the new year with shower doors in 2024, 1098 00:27:21,006 --> 00:27:22,641 there's endless products in the market 1099 00:27:22,641 --> 00:27:24,209 for every category of shower doors. 1100 00:27:24,209 --> 00:27:25,143 So again, 1101 00:27:25,143 --> 00:27:26,344 depending on the application, 1102 00:27:26,344 --> 00:27:27,412 you can have pivot 1103 00:27:27,412 --> 00:27:29,714 sliding doors, shields. 1104 00:27:29,714 --> 00:27:32,017 And the same can be said about bathtub, 1105 00:27:32,017 --> 00:27:34,519 where we find that just a wide offer, 1106 00:27:34,519 --> 00:27:37,288 of everything that you can imagine, 1107 00:27:37,288 --> 00:27:38,823 as far as a bathtub. 1108 00:27:38,823 --> 00:27:40,558 But in the recent years, 1109 00:27:41,660 --> 00:27:43,361 architects, interior designers 1110 00:27:43,361 --> 00:27:45,063 and leading companies in the field 1111 00:27:45,063 --> 00:27:46,498 are really pushing to incorporate 1112 00:27:46,498 --> 00:27:48,199 new colors and finishes. 1113 00:27:48,199 --> 00:27:50,468 So texture and color 1114 00:27:50,468 --> 00:27:52,303 in the market of bathtubs 1115 00:27:52,303 --> 00:27:54,072 shape is more simplistic. 1116 00:27:54,072 --> 00:27:55,073 So, you see, 1117 00:27:55,073 --> 00:27:57,409 you can walk into any showroom and see, 1118 00:27:57,409 --> 00:27:59,010 wow, that tubs look like that tub. 1119 00:27:59,010 --> 00:28:00,078 That tub looks like that. 1120 00:28:00,078 --> 00:28:00,311 You know, 1121 00:28:00,311 --> 00:28:01,913 it's all the similar, 1122 00:28:01,913 --> 00:28:04,115 similar design and shape, 1123 00:28:04,115 --> 00:28:05,250 but it's the color 1124 00:28:05,250 --> 00:28:06,418 and texture of the product 1125 00:28:06,418 --> 00:28:07,352 that becomes unique. 1126 00:28:07,352 --> 00:28:09,621 So matte finishes, gloss 1127 00:28:09,621 --> 00:28:10,789 finishes, that type 1128 00:28:10,789 --> 00:28:12,057 of offering on the tub 1129 00:28:12,057 --> 00:28:14,492 and then any color you can imagine 1130 00:28:14,492 --> 00:28:16,227 that's the bathtub side, 1131 00:28:16,227 --> 00:28:18,229 the resource in the shower door field 1132 00:28:18,229 --> 00:28:19,964 starting to see early 1133 00:28:19,964 --> 00:28:21,433 on in the introduction 1134 00:28:21,433 --> 00:28:24,436 of the fluted glass and tinted films. 1135 00:28:24,836 --> 00:28:27,505 The novelty and the shape really 1136 00:28:27,505 --> 00:28:29,374 aren't changing or being, 1137 00:28:29,374 --> 00:28:30,775 you know, that really innovation. 1138 00:28:30,775 --> 00:28:32,911 But it's the glass that's on it. 1139 00:28:32,911 --> 00:28:35,413 So seeing more trends with that, it's 1140 00:28:35,413 --> 00:28:37,115 just a result of new technologies 1141 00:28:37,115 --> 00:28:38,650 and engineering materials 1142 00:28:38,650 --> 00:28:39,818 that evolve, you know, 1143 00:28:39,818 --> 00:28:42,020 especially on the fluted glass side 1144 00:28:42,020 --> 00:28:42,987 abilities to 1145 00:28:42,987 --> 00:28:44,289 to bring product to market 1146 00:28:44,289 --> 00:28:46,224 that doesn't hold the soap star, 1147 00:28:46,224 --> 00:28:47,625 and all of that stuff. 1148 00:28:47,625 --> 00:28:48,093 So, I mean, 1149 00:28:48,093 --> 00:28:50,528 you still have to clean it, but yeah, 1150 00:28:50,528 --> 00:28:51,963 make it a little bit easier, though. 1151 00:28:51,963 --> 00:28:52,330 Yeah. 1152 00:28:52,330 --> 00:28:53,131 Just the ease, 1153 00:28:53,131 --> 00:28:55,633 the ease of actually having the product 1154 00:28:55,633 --> 00:28:56,701 at its well, 1155 00:28:56,701 --> 00:28:57,302 its function 1156 00:28:57,302 --> 00:28:58,703 mechanisms and forms 1157 00:28:58,703 --> 00:29:00,505 aren't really the main focus. 1158 00:29:00,505 --> 00:29:02,140 What we're seeing of innovation 1159 00:29:02,140 --> 00:29:03,708 design is always, 1160 00:29:03,708 --> 00:29:04,743 the ones pushing, 1161 00:29:04,743 --> 00:29:07,112 pushing the manufacturers to create, 1162 00:29:07,112 --> 00:29:09,380 but it's absolutely the texture. 1163 00:29:09,380 --> 00:29:10,849 And yeah, finishes. 1164 00:29:10,849 --> 00:29:11,583 Are you seeing that 1165 00:29:11,583 --> 00:29:13,885 most people are moving away from 1166 00:29:13,885 --> 00:29:16,121 I mean, of course, when it comes to like, 1167 00:29:16,121 --> 00:29:17,255 I guess freestanding 1168 00:29:17,255 --> 00:29:18,389 tubs, it's a little different, 1169 00:29:18,389 --> 00:29:19,924 but I guess bathtubs 1170 00:29:19,924 --> 00:29:21,292 that are pushed against a corner 1171 00:29:21,292 --> 00:29:22,127 or against the wall 1172 00:29:22,127 --> 00:29:23,161 or you think people move away 1173 00:29:23,161 --> 00:29:26,064 from like the shower, like curtains. 1174 00:29:26,064 --> 00:29:27,632 Yeah. Schwarzkopf's. 1175 00:29:27,632 --> 00:29:27,899 Yeah. 1176 00:29:27,899 --> 00:29:28,133 Yeah. 1177 00:29:28,133 --> 00:29:30,301 So, so the back to wall tubs 1178 00:29:30,301 --> 00:29:33,037 and all of that, and still very popular. 1179 00:29:33,037 --> 00:29:34,639 It's very much 1180 00:29:34,639 --> 00:29:37,642 a regional type application. 1181 00:29:37,642 --> 00:29:38,042 Yeah. 1182 00:29:38,042 --> 00:29:39,744 You could say the coasts, 1183 00:29:39,744 --> 00:29:40,745 are definitely more 1184 00:29:40,745 --> 00:29:42,213 the freestanding tubs. 1185 00:29:42,213 --> 00:29:44,015 The northeast is smaller 1186 00:29:44,015 --> 00:29:45,016 space constraints 1187 00:29:45,016 --> 00:29:46,951 so that, you know, that that dictates 1188 00:29:46,951 --> 00:29:48,086 what they can do there. 1189 00:29:48,086 --> 00:29:49,120 Midwest and everything. 1190 00:29:49,120 --> 00:29:50,288 Yeah. The back to wall. 1191 00:29:50,288 --> 00:29:51,289 And that's 1192 00:29:51,289 --> 00:29:53,858 you know, those tubs are nice options. 1193 00:29:53,858 --> 00:29:55,326 Because then you get into your hardware, 1194 00:29:55,326 --> 00:29:55,994 your faucets 1195 00:29:55,994 --> 00:29:57,195 and your fixtures and everything. 1196 00:29:57,195 --> 00:29:58,062 So, you know, 1197 00:29:58,062 --> 00:29:59,130 you have different 1198 00:29:59,130 --> 00:30:00,498 whether you want a deck mount 1199 00:30:00,498 --> 00:30:02,300 or off the wall. 1200 00:30:02,300 --> 00:30:02,700 Yeah. 1201 00:30:02,700 --> 00:30:03,168 That's still 1202 00:30:03,168 --> 00:30:04,769 another little piece of design 1203 00:30:04,769 --> 00:30:06,271 that allow that creativity 1204 00:30:06,271 --> 00:30:07,739 in your bathroom. 1205 00:30:07,739 --> 00:30:08,673 Absolutely. Yeah. 1206 00:30:08,673 --> 00:30:10,708 I noticed when I went to visit my friend 1207 00:30:10,708 --> 00:30:12,177 in New York earlier 1208 00:30:12,177 --> 00:30:13,211 this year, her 1209 00:30:13,211 --> 00:30:15,013 a little apartment in New York City. 1210 00:30:15,013 --> 00:30:18,316 Her bathroom was like so small. 1211 00:30:18,650 --> 00:30:21,286 It just even the bathtub is like 1212 00:30:21,286 --> 00:30:22,787 the whole space is just so different 1213 00:30:22,787 --> 00:30:24,522 from like, the Midwest where I'm at 1214 00:30:24,522 --> 00:30:25,223 because, yeah, 1215 00:30:25,223 --> 00:30:26,224 no, you're not saying that. 1216 00:30:26,224 --> 00:30:27,859 Like, we're all in huge mansions, 1217 00:30:27,859 --> 00:30:28,426 but yeah, 1218 00:30:28,426 --> 00:30:30,128 a normal person's house, 1219 00:30:30,128 --> 00:30:31,563 even a small family's house 1220 00:30:31,563 --> 00:30:33,298 like their bathtub, bathtub 1221 00:30:33,298 --> 00:30:34,032 and bathroom area 1222 00:30:34,032 --> 00:30:36,100 is going to be double the size from like, 1223 00:30:36,100 --> 00:30:37,468 a normal person living. And. 1224 00:30:37,468 --> 00:30:39,871 Yeah, absolutely, absolutely. 1225 00:30:39,871 --> 00:30:41,272 And exactly what you're saying 1226 00:30:41,272 --> 00:30:42,173 and that's really, 1227 00:30:42,173 --> 00:30:43,741 I mean, for, 1228 00:30:43,741 --> 00:30:44,676 you know, for Clerico 1229 00:30:44,676 --> 00:30:45,677 and top manufacturers, 1230 00:30:45,677 --> 00:30:47,011 other top manufacturers, 1231 00:30:47,011 --> 00:30:48,513 you know, people in New York 1232 00:30:48,513 --> 00:30:50,281 want an oasis as well, or, 1233 00:30:50,281 --> 00:30:51,850 you know, with the small constraints. 1234 00:30:51,850 --> 00:30:54,219 And so, yeah, so there are 1235 00:30:54,219 --> 00:30:55,987 it really has pushed, 1236 00:30:55,987 --> 00:30:58,022 you know, products to come out with it. 1237 00:30:58,022 --> 00:30:59,257 Just rough numbers 1238 00:30:59,257 --> 00:31:02,293 on like a freestanding, tub, you know, 1239 00:31:02,293 --> 00:31:03,962 55in is small, 1240 00:31:03,962 --> 00:31:06,664 but they go all the way up to 67, 68. 1241 00:31:06,664 --> 00:31:07,465 So, yeah, 1242 00:31:07,465 --> 00:31:07,732 you know, 1243 00:31:07,732 --> 00:31:09,901 so there's been and actually 1244 00:31:09,901 --> 00:31:10,435 we're seeing 1245 00:31:10,435 --> 00:31:11,636 a lot more 1246 00:31:11,636 --> 00:31:14,606 of the push to the smaller size 1247 00:31:14,606 --> 00:31:16,174 because the people 1248 00:31:16,174 --> 00:31:17,942 that have the room for both, 1249 00:31:17,942 --> 00:31:20,511 they'll do a shower and a soaking tub. 1250 00:31:20,511 --> 00:31:21,746 So. Gotcha. 1251 00:31:21,746 --> 00:31:22,247 Yeah. 1252 00:31:22,247 --> 00:31:23,081 It's like how do you 1253 00:31:23,081 --> 00:31:24,415 it's like being creative with 1254 00:31:24,415 --> 00:31:25,516 how do you bring the oasis 1255 00:31:25,516 --> 00:31:26,718 to such a small bathroom 1256 00:31:26,718 --> 00:31:28,453 in a studio apartment? 1257 00:31:28,453 --> 00:31:30,421 But it can be done for sure. 1258 00:31:30,421 --> 00:31:30,788 Yeah. 1259 00:31:30,788 --> 00:31:32,056 And I'll tell you, even, 1260 00:31:32,056 --> 00:31:33,992 like some of the design community, 1261 00:31:33,992 --> 00:31:34,759 they'll run. 1262 00:31:34,759 --> 00:31:37,028 I mean, you can do a Google search. 1263 00:31:37,028 --> 00:31:38,162 But like acid 1264 00:31:38,162 --> 00:31:39,397 or in kVA, 1265 00:31:39,397 --> 00:31:41,833 we'll do contests throughout the year. 1266 00:31:41,833 --> 00:31:44,269 And it's absolutely amazing. 1267 00:31:44,269 --> 00:31:46,304 Some of these designers, what they can, 1268 00:31:46,304 --> 00:31:47,672 you know, squeeze in 1269 00:31:47,672 --> 00:31:49,340 and that's one of the categories 1270 00:31:49,340 --> 00:31:50,475 is the tiny space. 1271 00:31:50,475 --> 00:31:52,310 And it's beautiful what they can do. 1272 00:31:52,310 --> 00:31:53,645 No that's fun. 1273 00:31:53,645 --> 00:31:53,845 Yeah. 1274 00:31:53,845 --> 00:31:54,479 That's that's 1275 00:31:54,479 --> 00:31:57,048 I'm sure challenging to know. 1276 00:31:57,048 --> 00:31:57,849 So speaking of 1277 00:31:57,849 --> 00:31:58,850 we've talked about the trends 1278 00:31:58,850 --> 00:31:59,317 a little bit. 1279 00:31:59,317 --> 00:32:02,186 I want to move towards the performance. 1280 00:32:02,186 --> 00:32:03,421 Sure. Products. 1281 00:32:03,421 --> 00:32:04,689 Speaking of performance, 1282 00:32:04,689 --> 00:32:06,557 what technological advancements 1283 00:32:06,557 --> 00:32:08,693 has Flor Co made a year over year 1284 00:32:08,693 --> 00:32:10,495 two showers and bathtubs. 1285 00:32:10,495 --> 00:32:13,464 And how have trade pros and homeowners 1286 00:32:13,464 --> 00:32:14,232 helped inform 1287 00:32:14,232 --> 00:32:15,400 those specific developments. 1288 00:32:15,400 --> 00:32:17,335 Have you heard any specific stories. 1289 00:32:18,303 --> 00:32:19,037 Absolutely. 1290 00:32:19,037 --> 00:32:21,639 So one of the largest, impacts 1291 00:32:21,639 --> 00:32:23,341 and technological advances 1292 00:32:23,341 --> 00:32:26,577 that that Flor Co has done, is add 1293 00:32:26,577 --> 00:32:30,148 secure, onto their shower doors. 1294 00:32:30,148 --> 00:32:30,882 And so 1295 00:32:30,882 --> 00:32:34,352 secure is essentially a transparent, 1296 00:32:34,786 --> 00:32:35,987 plastic film. 1297 00:32:35,987 --> 00:32:38,289 So that in the rare occasion 1298 00:32:38,289 --> 00:32:39,857 that something does happen 1299 00:32:39,857 --> 00:32:40,992 and your, 1300 00:32:40,992 --> 00:32:43,628 you know, glass panel does break, 1301 00:32:43,628 --> 00:32:44,562 the security film 1302 00:32:44,562 --> 00:32:45,330 holds the, 1303 00:32:45,330 --> 00:32:46,497 the whole door 1304 00:32:46,497 --> 00:32:48,232 together in small pieces 1305 00:32:48,232 --> 00:32:49,767 that are attached to the film. 1306 00:32:49,767 --> 00:32:51,836 So the implementation of this film 1307 00:32:51,836 --> 00:32:52,937 obviously has brought, 1308 00:32:52,937 --> 00:32:54,639 you know, great benefits to clients. 1309 00:32:54,639 --> 00:32:56,374 Again, in the rare case that it happens. 1310 00:32:56,374 --> 00:32:59,010 But it is added security as well. 1311 00:32:59,010 --> 00:33:00,211 And peace of mind which, 1312 00:33:00,211 --> 00:33:01,145 which means a lot. 1313 00:33:01,145 --> 00:33:03,815 So it's not detectable by the eye. 1314 00:33:03,815 --> 00:33:05,950 So you know, the average person wouldn't, 1315 00:33:05,950 --> 00:33:07,218 wouldn't see it. 1316 00:33:07,218 --> 00:33:08,219 Really, you know, 1317 00:33:08,219 --> 00:33:09,354 you don't notice it's there 1318 00:33:09,354 --> 00:33:10,154 until you need it. 1319 00:33:10,154 --> 00:33:11,155 And so that's, that's 1320 00:33:11,155 --> 00:33:12,457 something that's important 1321 00:33:12,457 --> 00:33:14,525 even as far as, 1322 00:33:14,525 --> 00:33:14,826 you know, 1323 00:33:14,826 --> 00:33:16,561 commercial applications 1324 00:33:16,561 --> 00:33:18,296 or trade professionals. 1325 00:33:18,296 --> 00:33:20,298 That's something that sets 1326 00:33:20,298 --> 00:33:22,667 the product apart from other means, 1327 00:33:22,667 --> 00:33:23,701 because again, they you know, 1328 00:33:23,701 --> 00:33:25,169 they'll get the call for the repair, 1329 00:33:25,169 --> 00:33:26,437 the cleanup and all of that. 1330 00:33:26,437 --> 00:33:27,105 And so 1331 00:33:27,105 --> 00:33:28,306 that added feature, it's 1332 00:33:28,306 --> 00:33:29,807 in one piece to take out 1333 00:33:29,807 --> 00:33:31,376 and take care of. 1334 00:33:31,376 --> 00:33:33,111 In the field of bathtubs, 1335 00:33:33,111 --> 00:33:34,212 there's been a continuous 1336 00:33:34,212 --> 00:33:36,314 development of new techniques 1337 00:33:36,314 --> 00:33:37,882 related to the fabrication 1338 00:33:37,882 --> 00:33:39,984 that that have really allowed, 1339 00:33:39,984 --> 00:33:41,686 for less constraints 1340 00:33:41,686 --> 00:33:43,821 in the actual molding. 1341 00:33:43,821 --> 00:33:45,623 So that's sort of it, 1342 00:33:45,623 --> 00:33:46,157 you know, 1343 00:33:46,157 --> 00:33:47,425 that's way behind the scenes, 1344 00:33:47,425 --> 00:33:49,127 like nobody knows what's going on. 1345 00:33:49,127 --> 00:33:52,463 But if you take a tub from 20 years ago 1346 00:33:52,463 --> 00:33:54,032 to a tub today 1347 00:33:54,032 --> 00:33:55,133 and just look at everything 1348 00:33:55,133 --> 00:33:56,034 from the molding 1349 00:33:56,034 --> 00:33:58,069 and from the seams, it's 1350 00:33:58,069 --> 00:34:00,772 such an evolution, just smoother, 1351 00:34:00,772 --> 00:34:02,206 even with acrylic, 1352 00:34:02,206 --> 00:34:02,840 you can see that 1353 00:34:02,840 --> 00:34:05,810 those bathtubs are just about flawless. 1354 00:34:05,810 --> 00:34:07,245 That is certainly something. 1355 00:34:07,245 --> 00:34:08,846 I mean, there's so much manual work 1356 00:34:08,846 --> 00:34:09,547 and expertise 1357 00:34:09,547 --> 00:34:10,948 involved in the final 1358 00:34:10,948 --> 00:34:11,816 result of the product 1359 00:34:11,816 --> 00:34:14,852 is a true art form, but it's amazing 1360 00:34:14,852 --> 00:34:16,320 to see the inroads 1361 00:34:16,320 --> 00:34:18,322 that they've done with it. 1362 00:34:18,322 --> 00:34:19,023 To just have, 1363 00:34:19,023 --> 00:34:22,226 you know, more beautiful, seamless tubs. 1364 00:34:22,760 --> 00:34:23,828 Speaking of tubs, 1365 00:34:23,828 --> 00:34:24,729 and we've talked about it 1366 00:34:24,729 --> 00:34:26,531 a little bit already, but, 1367 00:34:26,531 --> 00:34:27,765 how does Fleurco balance 1368 00:34:27,765 --> 00:34:29,434 the needs of freestanding 1369 00:34:29,434 --> 00:34:30,368 tubs versus 1370 00:34:30,368 --> 00:34:32,003 non freestanding tubs 1371 00:34:32,003 --> 00:34:34,205 among like newer and older homes. 1372 00:34:34,205 --> 00:34:36,507 So basically to balance 1373 00:34:36,507 --> 00:34:37,675 the need for the alcove. 1374 00:34:37,675 --> 00:34:39,477 So the alcove 1375 00:34:39,477 --> 00:34:41,879 and then the freestanding tub 1376 00:34:41,879 --> 00:34:43,081 it goes back to that 1377 00:34:43,081 --> 00:34:44,415 great thing of space. 1378 00:34:44,415 --> 00:34:46,617 That's, that's the top consideration. 1379 00:34:46,617 --> 00:34:49,253 So you know, space is number one, 1380 00:34:49,253 --> 00:34:49,987 your desired 1381 00:34:49,987 --> 00:34:52,590 esthetic accessibility concerns 1382 00:34:52,590 --> 00:34:54,058 actually come into play 1383 00:34:54,058 --> 00:34:54,692 with that, 1384 00:34:54,692 --> 00:34:56,160 you know, aging in place 1385 00:34:56,160 --> 00:34:59,097 and that sort of, considerations. 1386 00:34:59,097 --> 00:35:01,899 And if a remodel is feasible as well, 1387 00:35:01,899 --> 00:35:04,735 moving cranes and all that fun stuff. 1388 00:35:04,735 --> 00:35:06,137 Generally speaking, 1389 00:35:06,137 --> 00:35:07,205 older homes with smaller 1390 00:35:07,205 --> 00:35:08,306 bathrooms are better 1391 00:35:08,306 --> 00:35:10,274 suited for the alcove tubs 1392 00:35:10,274 --> 00:35:13,277 just by sheer construction and plumbing, 1393 00:35:13,377 --> 00:35:15,279 and the newer homes with larger bathrooms 1394 00:35:15,279 --> 00:35:16,881 obviously can accommodate 1395 00:35:16,881 --> 00:35:18,449 the freestanding tub 1396 00:35:18,449 --> 00:35:20,084 with the different offerings. 1397 00:35:20,084 --> 00:35:21,953 Functionality and accessibility 1398 00:35:21,953 --> 00:35:23,488 really is something with the homeowner. 1399 00:35:23,488 --> 00:35:24,789 So, you know, again, 1400 00:35:24,789 --> 00:35:26,157 it depends on the remodel, 1401 00:35:26,157 --> 00:35:28,292 how in-depth you're going with that. 1402 00:35:28,292 --> 00:35:30,294 So if remodeling isn't an option 1403 00:35:30,294 --> 00:35:33,297 in those older homes, the alcove tub 1404 00:35:33,364 --> 00:35:34,332 does offer 1405 00:35:34,332 --> 00:35:36,067 a particular alcove tub 1406 00:35:36,067 --> 00:35:38,669 that has larger soaking dimensions. 1407 00:35:38,669 --> 00:35:41,539 Basically, the walls of the tub are not 1408 00:35:41,539 --> 00:35:42,740 super thick, 1409 00:35:42,740 --> 00:35:43,441 and that's something 1410 00:35:43,441 --> 00:35:44,876 so that'll give you, 1411 00:35:44,876 --> 00:35:45,176 you know, 1412 00:35:45,176 --> 00:35:47,178 the feel of more of a 1413 00:35:47,178 --> 00:35:49,113 it's still, you know, your standard 1414 00:35:49,113 --> 00:35:50,681 bath tub, your old school 1415 00:35:50,681 --> 00:35:52,049 that you remember the type of, 1416 00:35:52,049 --> 00:35:53,851 you know, shower tub combo. 1417 00:35:53,851 --> 00:35:56,487 But it does have more soaking room. 1418 00:35:56,487 --> 00:35:57,421 So and certainly, 1419 00:35:57,421 --> 00:35:58,556 you know, there's other products 1420 00:35:58,556 --> 00:35:59,590 on the market like that. 1421 00:35:59,590 --> 00:36:01,058 So even though it is, 1422 00:36:01,058 --> 00:36:02,460 you know, alcove tub, 1423 00:36:02,460 --> 00:36:03,528 there's new innovations 1424 00:36:03,528 --> 00:36:04,428 that have been pushed that, 1425 00:36:04,428 --> 00:36:05,997 you know, you do have more room to, 1426 00:36:05,997 --> 00:36:07,532 to actually get a good soak. 1427 00:36:07,532 --> 00:36:08,299 And of course, you know, 1428 00:36:08,299 --> 00:36:10,801 if the design and plumbing works, 1429 00:36:10,801 --> 00:36:12,203 there's all sorts of the sizes 1430 00:36:12,203 --> 00:36:13,771 with the freestanding tub. 1431 00:36:13,771 --> 00:36:15,840 So it's the space constraints 1432 00:36:15,840 --> 00:36:16,974 and plumbing on that one 1433 00:36:16,974 --> 00:36:19,010 that dictates what you can do. Yeah. 1434 00:36:19,010 --> 00:36:19,644 There's a lot 1435 00:36:19,644 --> 00:36:20,745 of, factors 1436 00:36:20,745 --> 00:36:23,581 that go into being able to do that. 1437 00:36:23,581 --> 00:36:23,915 Yeah. 1438 00:36:23,915 --> 00:36:25,550 Well, and you know, one of the things 1439 00:36:25,550 --> 00:36:27,485 to the hybrid approach, 1440 00:36:27,485 --> 00:36:28,619 you can, 1441 00:36:28,619 --> 00:36:29,387 you know, 1442 00:36:29,387 --> 00:36:31,088 again, just depending on, 1443 00:36:31,088 --> 00:36:33,357 on your plumbing and space, 1444 00:36:33,357 --> 00:36:34,825 you can install a freestanding tub 1445 00:36:34,825 --> 00:36:36,661 with a partially enclosed alcove. 1446 00:36:36,661 --> 00:36:38,496 That's a whole balance between the design 1447 00:36:38,496 --> 00:36:39,697 and the space efficiency. 1448 00:36:39,697 --> 00:36:41,065 So, you know, again, 1449 00:36:41,065 --> 00:36:41,732 that's where you need 1450 00:36:41,732 --> 00:36:42,633 the expertise, right? 1451 00:36:42,633 --> 00:36:43,334 The design 1452 00:36:43,334 --> 00:36:44,302 and the design team 1453 00:36:44,302 --> 00:36:45,069 to really, 1454 00:36:45,069 --> 00:36:47,371 you know, map out the different options. 1455 00:36:47,371 --> 00:36:48,639 You know, what's realistic 1456 00:36:48,639 --> 00:36:51,442 and what you like. Yeah. 1457 00:36:51,442 --> 00:36:52,476 Speaking of which, it's 1458 00:36:52,476 --> 00:36:54,412 not redesigning a bathroom 1459 00:36:54,412 --> 00:36:55,079 isn't something 1460 00:36:55,079 --> 00:36:56,948 that homeowners are able to afford 1461 00:36:56,948 --> 00:36:57,915 too many times, 1462 00:36:57,915 --> 00:37:00,918 depending on how far you're going to 1463 00:37:01,118 --> 00:37:02,620 and to the extent of it, 1464 00:37:02,620 --> 00:37:03,688 how do you account for that 1465 00:37:03,688 --> 00:37:05,323 potential budgetary range 1466 00:37:05,323 --> 00:37:07,592 when offering new showers and bathtubs? 1467 00:37:07,592 --> 00:37:09,126 Well, and I'll, I'll speak with 1468 00:37:09,126 --> 00:37:11,896 with Fleurco products specifically. 1469 00:37:11,896 --> 00:37:14,565 You know, at every level of the company, 1470 00:37:14,565 --> 00:37:16,801 we share our expectations of customer, 1471 00:37:16,801 --> 00:37:18,302 all customers are users 1472 00:37:18,302 --> 00:37:19,704 of bathroom products. 1473 00:37:19,704 --> 00:37:21,505 So it's really reflected 1474 00:37:21,505 --> 00:37:23,341 in the full commitment 1475 00:37:23,341 --> 00:37:24,942 on the quality of our product 1476 00:37:24,942 --> 00:37:27,044 and the dedicated service and support. 1477 00:37:27,044 --> 00:37:27,311 You know, 1478 00:37:27,311 --> 00:37:27,945 we understand 1479 00:37:27,945 --> 00:37:28,512 the product 1480 00:37:28,512 --> 00:37:29,146 that we bring to 1481 00:37:29,146 --> 00:37:29,714 the market 1482 00:37:29,714 --> 00:37:30,381 is intended 1483 00:37:30,381 --> 00:37:31,916 to bring a positive experience 1484 00:37:31,916 --> 00:37:33,117 to our customers, 1485 00:37:33,117 --> 00:37:34,485 and we definitely understand 1486 00:37:34,485 --> 00:37:35,987 the importance of home. 1487 00:37:35,987 --> 00:37:38,689 So we don't cut the quality 1488 00:37:38,689 --> 00:37:39,423 of the products. 1489 00:37:39,423 --> 00:37:41,192 We look for other ways for the product 1490 00:37:41,192 --> 00:37:43,261 to fit into a smaller budget. 1491 00:37:43,261 --> 00:37:46,097 So this is where design and and truly 1492 00:37:46,097 --> 00:37:47,064 are at play. 1493 00:37:47,064 --> 00:37:49,433 So we evaluate the elements 1494 00:37:49,433 --> 00:37:51,836 such as the quantity of material 1495 00:37:51,836 --> 00:37:53,471 and the pieces. 1496 00:37:53,471 --> 00:37:53,704 You know, 1497 00:37:53,704 --> 00:37:55,906 along with the ease of making the, 1498 00:37:55,906 --> 00:37:56,173 you know, 1499 00:37:56,173 --> 00:37:57,642 the fabrication, 1500 00:37:57,642 --> 00:37:58,609 to bring down costs 1501 00:37:58,609 --> 00:38:01,112 while keeping the quality high. So 1502 00:38:02,213 --> 00:38:03,381 for that reason, in 1503 00:38:03,381 --> 00:38:04,215 our catalog, 1504 00:38:04,215 --> 00:38:07,184 you'll find that there are different, 1505 00:38:07,184 --> 00:38:08,419 budgetary ranges 1506 00:38:08,419 --> 00:38:10,788 and products are broken up accordingly. 1507 00:38:10,788 --> 00:38:12,256 So all the products, 1508 00:38:12,256 --> 00:38:14,058 no matter what the price range, 1509 00:38:14,058 --> 00:38:16,127 is really important for the company 1510 00:38:16,127 --> 00:38:17,995 and the resources we've invested 1511 00:38:17,995 --> 00:38:21,032 and the development and great quality. 1512 00:38:21,932 --> 00:38:23,000 Again, from any, 1513 00:38:23,000 --> 00:38:25,002 any price point or any level, 1514 00:38:25,002 --> 00:38:26,904 and in terms of the validity 1515 00:38:26,904 --> 00:38:28,739 of the product design through time, 1516 00:38:28,739 --> 00:38:29,974 that's a consideration too. 1517 00:38:29,974 --> 00:38:32,777 We we certainly have many models 1518 00:38:32,777 --> 00:38:34,712 that have a very classical design 1519 00:38:34,712 --> 00:38:36,681 so that are in style today. 1520 00:38:36,681 --> 00:38:38,316 They were installed ten years ago 1521 00:38:38,316 --> 00:38:40,017 and they'll still be in style tomorrow. 1522 00:38:40,017 --> 00:38:42,353 So that is something to consider. 1523 00:38:42,353 --> 00:38:43,954 Maybe it's not, 1524 00:38:43,954 --> 00:38:46,824 you know, hot pink bathtub that you want. 1525 00:38:46,824 --> 00:38:47,425 Yeah. 1526 00:38:47,425 --> 00:38:49,894 Because, you know, it's not going to be 1527 00:38:49,894 --> 00:38:50,661 you know, 1528 00:38:50,661 --> 00:38:51,662 you'll look at it 1529 00:38:51,662 --> 00:38:53,030 for years and say, yeah, 1530 00:38:53,030 --> 00:38:55,199 no, what was I thinking? 1531 00:38:55,199 --> 00:38:56,434 I watched the Barbie movie 1532 00:38:56,434 --> 00:38:58,803 and all of a sudden I wanted to 1533 00:38:58,803 --> 00:39:01,272 I mean, I see like a period now, right? 1534 00:39:01,272 --> 00:39:01,572 But 1535 00:39:02,640 --> 00:39:03,574 but then a year later, 1536 00:39:03,574 --> 00:39:05,409 it's like, oh, I actually don't 1537 00:39:05,409 --> 00:39:06,644 even like that movie that much. 1538 00:39:06,644 --> 00:39:08,245 It was 1539 00:39:08,245 --> 00:39:09,246 the marketing outlay 1540 00:39:09,246 --> 00:39:10,581 convinced me to get a hot pink. 1541 00:39:10,581 --> 00:39:13,584 That's, That's exactly. 1542 00:39:13,718 --> 00:39:16,320 So that's the time. Yeah. 1543 00:39:16,320 --> 00:39:17,254 No, it's it's great 1544 00:39:17,254 --> 00:39:17,888 that for a Coke 1545 00:39:17,888 --> 00:39:19,423 can still bring 1546 00:39:19,423 --> 00:39:20,491 so many different products 1547 00:39:20,491 --> 00:39:22,293 for so many different budget levels 1548 00:39:22,293 --> 00:39:24,428 and without compromising quality, 1549 00:39:24,428 --> 00:39:25,629 because that is a big thing 1550 00:39:25,629 --> 00:39:26,464 is usually if you're 1551 00:39:26,464 --> 00:39:27,865 getting a cheap product, 1552 00:39:27,865 --> 00:39:28,566 you're not going to get 1553 00:39:28,566 --> 00:39:30,468 as high quality of a product. 1554 00:39:30,468 --> 00:39:33,070 So it's refreshing to know that you can 1555 00:39:33,070 --> 00:39:34,538 still get a high quality product 1556 00:39:34,538 --> 00:39:36,107 at a lower fraction of the cost. 1557 00:39:36,107 --> 00:39:37,141 Going back to drains, 1558 00:39:37,141 --> 00:39:38,342 we did talk about drainage 1559 00:39:38,342 --> 00:39:39,176 a little bit 1560 00:39:39,176 --> 00:39:42,179 with trends like hidden drains coming up, 1561 00:39:42,346 --> 00:39:43,381 how have you seen drain 1562 00:39:43,381 --> 00:39:44,648 systems developed 1563 00:39:44,648 --> 00:39:46,417 and how has Flor Co embraced 1564 00:39:46,417 --> 00:39:47,184 that development? 1565 00:39:47,184 --> 00:39:48,519 We tend to be 1566 00:39:48,519 --> 00:39:49,820 on the more conservative side 1567 00:39:49,820 --> 00:39:51,288 as a company with that stuff. 1568 00:39:51,288 --> 00:39:53,190 You know, when we first 1569 00:39:53,190 --> 00:39:53,858 you know obviously 1570 00:39:53,858 --> 00:39:55,259 design teams over in Europe 1571 00:39:55,259 --> 00:39:56,694 and they go to all the shows 1572 00:39:56,694 --> 00:39:58,195 and look at new products 1573 00:39:58,195 --> 00:40:00,197 and see what's coming, 1574 00:40:00,197 --> 00:40:02,633 in the first element that we consider, 1575 00:40:02,633 --> 00:40:05,069 when we're looking at all that stuff is, 1576 00:40:05,069 --> 00:40:06,404 the compliance 1577 00:40:06,404 --> 00:40:08,472 with the regional applications 1578 00:40:08,472 --> 00:40:10,107 and regulations and just, 1579 00:40:11,041 --> 00:40:12,910 to uphold our quality standards. 1580 00:40:12,910 --> 00:40:15,012 So, yeah, you know, 1581 00:40:15,012 --> 00:40:16,447 we also look at things 1582 00:40:16,447 --> 00:40:17,548 that, you know, daily 1583 00:40:17,548 --> 00:40:20,551 maintenance and repair, accessibility, 1584 00:40:20,885 --> 00:40:21,952 and that's key, 1585 00:40:21,952 --> 00:40:23,421 just to ensure that the maintenance 1586 00:40:23,421 --> 00:40:26,157 is not more difficult or limited. 1587 00:40:26,157 --> 00:40:28,626 So again, just really cautious, 1588 00:40:28,626 --> 00:40:28,893 you know, 1589 00:40:28,893 --> 00:40:30,561 there are some designs that we see, 1590 00:40:30,561 --> 00:40:30,861 you know, 1591 00:40:30,861 --> 00:40:32,463 especially myself on the sell side. 1592 00:40:32,463 --> 00:40:33,397 And I see it, I love it. 1593 00:40:33,397 --> 00:40:35,099 Let's do it. Yeah. 1594 00:40:35,099 --> 00:40:37,635 But after more evaluation, 1595 00:40:37,635 --> 00:40:38,702 you know, it's expensive. 1596 00:40:38,702 --> 00:40:40,438 The product is not necessarily 1597 00:40:40,438 --> 00:40:41,505 user friendly. 1598 00:40:41,505 --> 00:40:42,940 And the product that we put out 1599 00:40:42,940 --> 00:40:44,341 has gone through thorough testing. 1600 00:40:44,341 --> 00:40:44,909 And just, 1601 00:40:44,909 --> 00:40:47,378 you know, we do business in North America 1602 00:40:47,378 --> 00:40:49,213 and to make sure it's compliant 1603 00:40:49,213 --> 00:40:51,982 with all the codes and everything. 1604 00:40:51,982 --> 00:40:53,250 And then it's easy to use 1605 00:40:53,250 --> 00:40:54,618 I mean, again, you know, with the, 1606 00:40:54,618 --> 00:40:56,687 with the drainage piece, it is critical. 1607 00:40:56,687 --> 00:40:58,022 So if you have something 1608 00:40:58,022 --> 00:41:00,057 that, you know, looks nice, 1609 00:41:00,057 --> 00:41:02,359 but it doesn't, you're sitting and, 1610 00:41:02,359 --> 00:41:03,060 you know, 1611 00:41:03,060 --> 00:41:04,562 an inch of water in your shower 1612 00:41:04,562 --> 00:41:05,996 every night after you're done. 1613 00:41:05,996 --> 00:41:08,732 How beautiful. Yeah. Yeah, exactly. 1614 00:41:08,732 --> 00:41:10,201 No, that's also refreshing to know 1615 00:41:10,201 --> 00:41:11,335 that you're not just floor 1616 00:41:11,335 --> 00:41:12,703 because not just pushing a product, 1617 00:41:12,703 --> 00:41:14,171 just because it's trendy 1618 00:41:14,171 --> 00:41:15,840 or it looks nice, you're pushing it 1619 00:41:15,840 --> 00:41:17,107 because it's went through 1620 00:41:17,107 --> 00:41:18,342 thorough investigation, 1621 00:41:18,342 --> 00:41:19,844 making sure that it's, you know, able 1622 00:41:19,844 --> 00:41:20,611 to be functional, 1623 00:41:20,611 --> 00:41:21,445 but also 1624 00:41:21,445 --> 00:41:22,046 still sitting 1625 00:41:22,046 --> 00:41:23,681 under those styles and trends. 1626 00:41:23,681 --> 00:41:24,682 And that's not to be say 1627 00:41:24,682 --> 00:41:26,317 we're certainly working to innovate. 1628 00:41:26,317 --> 00:41:27,618 So so we certainly do. 1629 00:41:27,618 --> 00:41:29,253 But we just validate 1630 00:41:29,253 --> 00:41:32,089 and want to make sure that the end user 1631 00:41:32,089 --> 00:41:33,691 has a great experience. 1632 00:41:33,691 --> 00:41:35,326 That's overall absolutely. 1633 00:41:35,326 --> 00:41:35,893 Like I said, 1634 00:41:35,893 --> 00:41:36,927 this is your second time 1635 00:41:36,927 --> 00:41:38,429 coming on the podcast 1636 00:41:38,429 --> 00:41:39,597 and Fleurco 1637 00:41:39,597 --> 00:41:41,232 and ProSource has partnered 1638 00:41:41,232 --> 00:41:43,300 with each other for a long time now. 1639 00:41:43,300 --> 00:41:44,835 How has for close partnership 1640 00:41:44,835 --> 00:41:46,770 with ProSource evolve over time 1641 00:41:46,770 --> 00:41:48,305 and what type of benefits? 1642 00:41:48,305 --> 00:41:51,141 As for code, as customers enjoyed 1643 00:41:51,141 --> 00:41:52,943 from partnering with ProSource? 1644 00:41:52,943 --> 00:41:55,212 Well, it's been a great partnership, 1645 00:41:55,212 --> 00:41:56,447 so supporting 1646 00:41:56,447 --> 00:41:57,481 not only ProSource 1647 00:41:57,481 --> 00:41:59,016 but all the different categories 1648 00:41:59,016 --> 00:42:00,217 of the business. 1649 00:42:00,217 --> 00:42:03,020 You know, it's been it's been fun, 1650 00:42:03,020 --> 00:42:04,321 you know, growing with you. 1651 00:42:04,321 --> 00:42:06,223 And that's a big piece of it. 1652 00:42:06,223 --> 00:42:06,991 You know, 1653 00:42:06,991 --> 00:42:08,225 ProSource is essentially 1654 00:42:08,225 --> 00:42:09,493 been a matchmaker for us. 1655 00:42:09,493 --> 00:42:11,729 I mean, you're linking a team of 1656 00:42:11,729 --> 00:42:15,699 I think you guys are at like 145, home 1657 00:42:15,699 --> 00:42:17,167 improvement showrooms. 1658 00:42:17,167 --> 00:42:20,170 And, and allowing us to have a footprint, 1659 00:42:20,304 --> 00:42:21,405 with, with the floor 1660 00:42:21,405 --> 00:42:24,441 offering absolute and always expanding 1661 00:42:24,441 --> 00:42:25,242 as you guys 1662 00:42:25,242 --> 00:42:27,778 expand and support, we expand. 1663 00:42:27,778 --> 00:42:30,514 We do we partnered with displays. 1664 00:42:30,514 --> 00:42:32,383 So there's everything from, 1665 00:42:32,383 --> 00:42:33,984 you know, our entire product 1666 00:42:33,984 --> 00:42:36,453 offering from shower doors to bathtubs, 1667 00:42:37,454 --> 00:42:38,689 in vignettes, which 1668 00:42:38,689 --> 00:42:39,990 are the actual little, 1669 00:42:39,990 --> 00:42:43,561 like a mini, virtual, you know, bathroom 1670 00:42:43,861 --> 00:42:46,463 in, in each of the locations to, 1671 00:42:46,463 --> 00:42:46,830 you know, 1672 00:42:46,830 --> 00:42:48,265 maybe just a freestanding 1673 00:42:48,265 --> 00:42:51,068 type of display. So, 1674 00:42:51,068 --> 00:42:54,071 it's it's really been a benefit for us. 1675 00:42:55,172 --> 00:42:55,472 You know, 1676 00:42:55,472 --> 00:42:58,709 we love the concept of the homeowner 1677 00:42:58,742 --> 00:42:59,877 contractor coming in 1678 00:42:59,877 --> 00:43:00,444 and getting their 1679 00:43:00,444 --> 00:43:02,880 very own project manager with ProSource. 1680 00:43:02,880 --> 00:43:05,149 Again, all the stuff we're talking about, 1681 00:43:05,149 --> 00:43:05,449 you know, 1682 00:43:05,449 --> 00:43:06,884 somebody goes in and they 1683 00:43:06,884 --> 00:43:08,052 they've seen online, 1684 00:43:08,052 --> 00:43:10,120 they're trying to find what they love. 1685 00:43:10,120 --> 00:43:11,055 And it might not 1686 00:43:11,055 --> 00:43:12,323 necessarily work for them. 1687 00:43:12,323 --> 00:43:13,691 So so going into ProSource, 1688 00:43:13,691 --> 00:43:15,759 you truly have a professional 1689 00:43:15,759 --> 00:43:17,428 that knows the products 1690 00:43:17,428 --> 00:43:19,096 and knows the different offerings 1691 00:43:19,096 --> 00:43:20,998 and can kind of navigate and, 1692 00:43:20,998 --> 00:43:21,298 you know, 1693 00:43:21,298 --> 00:43:23,300 the last thing that you want is 1694 00:43:23,300 --> 00:43:25,603 to have this beautiful remodel 1695 00:43:25,603 --> 00:43:27,237 and you've paid all this money 1696 00:43:27,237 --> 00:43:27,938 and then you know, 1697 00:43:27,938 --> 00:43:29,039 something doesn't work, right. 1698 00:43:29,039 --> 00:43:30,174 Something doesn't sell. 1699 00:43:30,174 --> 00:43:31,408 Or, you know, 1700 00:43:31,408 --> 00:43:34,244 they can definitely help ahead of time. 1701 00:43:34,244 --> 00:43:35,446 And we do go in. 1702 00:43:35,446 --> 00:43:37,615 And with the ProSource team, we train. 1703 00:43:37,615 --> 00:43:40,184 I think we do online annually maybe. 1704 00:43:40,184 --> 00:43:41,251 Yeah, annually. 1705 00:43:41,251 --> 00:43:43,587 But you know, local local levels. 1706 00:43:43,587 --> 00:43:44,888 We have a support system 1707 00:43:44,888 --> 00:43:46,390 of local manufacturer reps, 1708 00:43:47,358 --> 00:43:48,626 and a sales team, 1709 00:43:48,626 --> 00:43:48,993 from the 1710 00:43:48,993 --> 00:43:51,261 company that we travel around 1711 00:43:51,261 --> 00:43:53,430 and we make sure that the team is up 1712 00:43:53,430 --> 00:43:56,700 to speed on new products and new launches 1713 00:43:56,967 --> 00:43:57,935 as they come about. 1714 00:43:57,935 --> 00:43:58,435 So, again, 1715 00:43:58,435 --> 00:43:59,403 so that ProSource 1716 00:43:59,403 --> 00:44:01,672 and their team is in front of new 1717 00:44:01,672 --> 00:44:03,240 trends and technologies, 1718 00:44:03,240 --> 00:44:06,243 keeping them your expert to to go to. 1719 00:44:06,243 --> 00:44:07,177 So yeah, it's 1720 00:44:07,177 --> 00:44:10,180 been a great fun partnership. 1721 00:44:10,180 --> 00:44:11,248 With many years to come. 1722 00:44:11,248 --> 00:44:13,150 We hope so. Upgrade. 1723 00:44:13,150 --> 00:44:14,251 That's awesome. 1724 00:44:14,251 --> 00:44:16,720 Okay, let's look into 2025. 1725 00:44:16,720 --> 00:44:18,022 We're getting towards 1726 00:44:18,022 --> 00:44:19,923 the end of 2020 for now, which 1727 00:44:19,923 --> 00:44:20,991 I feel like last time I had you 1728 00:44:20,991 --> 00:44:22,259 on, I was I was asking you, 1729 00:44:22,259 --> 00:44:23,761 what's the rest of 2024 1730 00:44:23,761 --> 00:44:24,695 look at to look like. 1731 00:44:24,695 --> 00:44:25,863 And now it's crazy to think 1732 00:44:25,863 --> 00:44:28,198 we're thinking about next year, 2025. 1733 00:44:28,198 --> 00:44:31,201 What is next for is that in 2025, 1734 00:44:31,268 --> 00:44:32,069 we're seeing 1735 00:44:32,069 --> 00:44:32,770 and what we're launching 1736 00:44:32,770 --> 00:44:34,772 is some new hardware finishes. 1737 00:44:34,772 --> 00:44:36,173 So we touched on that. 1738 00:44:36,173 --> 00:44:37,775 You're right. The the black 1739 00:44:38,776 --> 00:44:42,012 black finishes, the golden tones. 1740 00:44:42,012 --> 00:44:45,182 Now getting into the glass panel tint. 1741 00:44:45,582 --> 00:44:46,817 So colors and patterns. 1742 00:44:46,817 --> 00:44:47,284 So again 1743 00:44:47,284 --> 00:44:49,853 like that fluted glass, the tinted glass 1744 00:44:49,853 --> 00:44:51,588 large screens 1745 00:44:51,588 --> 00:44:53,791 are increasingly becoming a staple 1746 00:44:53,791 --> 00:44:55,592 in modern bathroom designs. 1747 00:44:55,592 --> 00:44:56,727 Just if you're not familiar. 1748 00:44:56,727 --> 00:44:58,162 So a screen is essentially 1749 00:44:58,162 --> 00:44:59,630 just a piece of glass, 1750 00:44:59,630 --> 00:45:01,832 a partition almost, 1751 00:45:01,832 --> 00:45:03,867 instead of the four door 1752 00:45:03,867 --> 00:45:05,335 sliding door and all of that. 1753 00:45:05,335 --> 00:45:06,270 So, you know, 1754 00:45:06,270 --> 00:45:07,538 obviously much more elegant 1755 00:45:07,538 --> 00:45:09,273 than the shower curtain, but it, 1756 00:45:09,273 --> 00:45:10,741 you know, just wants the service 1757 00:45:10,741 --> 00:45:13,043 of, of blocking the spray. 1758 00:45:13,043 --> 00:45:15,279 And if you add the different patterns 1759 00:45:15,279 --> 00:45:16,947 and colors, again, 1760 00:45:16,947 --> 00:45:17,781 you know, matches in 1761 00:45:17,781 --> 00:45:19,950 with the overall design of the bathroom. 1762 00:45:19,950 --> 00:45:21,318 So absolutely that 1763 00:45:21,318 --> 00:45:23,420 and we're co introduced the 1764 00:45:23,420 --> 00:45:25,155 the Sparrow shield. 1765 00:45:25,155 --> 00:45:26,090 This focus on 1766 00:45:26,090 --> 00:45:27,091 that was 1767 00:45:27,091 --> 00:45:29,093 just a better integration of the space. 1768 00:45:29,093 --> 00:45:30,694 So instead of a full shower door 1769 00:45:30,694 --> 00:45:33,697 set up just the shield or partition 1770 00:45:33,831 --> 00:45:36,033 and it's a smoked glass 1771 00:45:36,033 --> 00:45:38,402 so that it doesn't disappear 1772 00:45:38,402 --> 00:45:39,703 like a plain glass panel, 1773 00:45:39,703 --> 00:45:41,071 but it's 1774 00:45:41,071 --> 00:45:43,640 coordinating with the architectural, 1775 00:45:43,640 --> 00:45:47,010 design and, the space and almost becomes 1776 00:45:47,010 --> 00:45:48,345 like an interior window 1777 00:45:48,345 --> 00:45:50,280 that is something that's unique. 1778 00:45:50,280 --> 00:45:51,615 So we'll, we'll be launching 1779 00:45:51,615 --> 00:45:52,983 a few more of those, 1780 00:45:52,983 --> 00:45:54,518 coming out for next year. 1781 00:45:54,518 --> 00:45:55,619 The wall coverings 1782 00:45:55,619 --> 00:45:57,187 in the bathroom environment, 1783 00:45:57,187 --> 00:45:58,922 engineered materials. 1784 00:45:58,922 --> 00:46:00,624 So that includes stuff 1785 00:46:00,624 --> 00:46:02,326 they engineered materials for sinks, 1786 00:46:02,326 --> 00:46:04,261 shower trays and countertops. 1787 00:46:04,261 --> 00:46:05,062 So, you know, 1788 00:46:05,062 --> 00:46:06,530 the marble look, the granite look, 1789 00:46:06,530 --> 00:46:08,432 but not marble or granite. 1790 00:46:08,432 --> 00:46:09,066 Yeah. 1791 00:46:09,066 --> 00:46:10,434 Just kind of, 1792 00:46:10,434 --> 00:46:11,268 you know, composite 1793 00:46:11,268 --> 00:46:13,070 blend resin blends, but 1794 00:46:13,070 --> 00:46:14,371 but again, just unique 1795 00:46:14,371 --> 00:46:16,073 designs and textures 1796 00:46:16,073 --> 00:46:18,408 with all these different factors 1797 00:46:18,408 --> 00:46:19,476 certainly in art, 1798 00:46:19,476 --> 00:46:21,211 but they integrate simply 1799 00:46:21,211 --> 00:46:22,446 without overlapping. 1800 00:46:22,446 --> 00:46:23,213 So yeah, 1801 00:46:23,213 --> 00:46:24,414 you know, you take a piece here 1802 00:46:24,414 --> 00:46:25,382 and there that works. 1803 00:46:25,382 --> 00:46:27,184 And just the overall design, 1804 00:46:27,184 --> 00:46:28,619 that's what we're seeing coming up 1805 00:46:28,619 --> 00:46:30,921 for the shower side. 1806 00:46:30,921 --> 00:46:32,523 So it's it's super exciting for us. 1807 00:46:32,523 --> 00:46:33,791 The shield, I think, you know, that 1808 00:46:33,791 --> 00:46:34,491 that's something 1809 00:46:34,491 --> 00:46:36,093 that is rather new, 1810 00:46:36,093 --> 00:46:37,795 a new concept in design. 1811 00:46:37,795 --> 00:46:38,762 But, 1812 00:46:38,762 --> 00:46:39,830 definitely designers 1813 00:46:39,830 --> 00:46:41,932 are taking on to that. 1814 00:46:41,932 --> 00:46:42,266 Yeah. 1815 00:46:42,266 --> 00:46:44,802 No, I, I like the idea of adding 1816 00:46:44,802 --> 00:46:46,603 something a little bold to a space, 1817 00:46:46,603 --> 00:46:47,104 but nothing 1818 00:46:47,104 --> 00:46:48,438 that's going to overshadow 1819 00:46:48,438 --> 00:46:50,274 the rest of the, the bathroom. 1820 00:46:50,274 --> 00:46:50,941 And like you said, 1821 00:46:50,941 --> 00:46:52,609 layering on different concepts 1822 00:46:52,609 --> 00:46:54,812 and making it truly customizable 1823 00:46:54,812 --> 00:46:56,280 seems like that's kind of the goal 1824 00:46:56,280 --> 00:46:57,681 with with all of that. 1825 00:46:57,681 --> 00:46:59,750 So what about bathtubs? 1826 00:46:59,750 --> 00:47:00,317 What do you 1827 00:47:00,317 --> 00:47:01,251 what do you guys have planned 1828 00:47:01,251 --> 00:47:03,620 for bathtubs in 2025 or color? 1829 00:47:03,620 --> 00:47:04,621 More color. 1830 00:47:04,621 --> 00:47:07,090 So lots more color. 1831 00:47:07,090 --> 00:47:09,760 So so overall, the bathtub industry 1832 00:47:09,760 --> 00:47:11,128 is really pushing 1833 00:47:11,128 --> 00:47:12,996 to bring more color to bathtubs. 1834 00:47:12,996 --> 00:47:13,864 Honestly, though, 1835 00:47:13,864 --> 00:47:16,133 we don't know how many customers 1836 00:47:16,133 --> 00:47:17,801 will actually join this trend. 1837 00:47:17,801 --> 00:47:20,804 Yeah that one's that one's a tough one. 1838 00:47:20,838 --> 00:47:22,606 So it's 1839 00:47:22,606 --> 00:47:23,740 you know, going back to that pink 1840 00:47:23,740 --> 00:47:24,374 tub, right. 1841 00:47:24,374 --> 00:47:25,342 So yeah, 1842 00:47:25,342 --> 00:47:25,642 you know, 1843 00:47:25,642 --> 00:47:28,478 the real challenge is for designer 1844 00:47:28,478 --> 00:47:31,481 to designers to convince, 1845 00:47:31,515 --> 00:47:32,983 you know, homeowners 1846 00:47:32,983 --> 00:47:34,051 that the bathtubs don't 1847 00:47:34,051 --> 00:47:36,119 necessarily have to be white. 1848 00:47:36,119 --> 00:47:38,222 So it's certainly a challenging 1849 00:47:38,222 --> 00:47:39,990 but possible task. 1850 00:47:39,990 --> 00:47:40,490 You know, 1851 00:47:40,490 --> 00:47:42,926 if you look years ago, 1852 00:47:42,926 --> 00:47:44,261 90% of the plumbing 1853 00:47:44,261 --> 00:47:46,296 and shower door market and, 1854 00:47:46,296 --> 00:47:47,197 you know, the fixtures and 1855 00:47:47,197 --> 00:47:48,265 everything were all chrome. 1856 00:47:49,333 --> 00:47:50,467 So it's taken time. 1857 00:47:50,467 --> 00:47:51,501 It's taken time. 1858 00:47:51,501 --> 00:47:53,670 And there's an introduction. 1859 00:47:53,670 --> 00:47:55,205 So 1860 00:47:55,205 --> 00:47:57,107 a large portion of the market 1861 00:47:57,107 --> 00:48:00,110 is really moving toward other options. 1862 00:48:00,110 --> 00:48:03,780 Matte black tubs are certainly a popular, 1863 00:48:04,681 --> 00:48:05,115 you know, 1864 00:48:05,115 --> 00:48:06,750 and the matte black finishes 1865 00:48:06,750 --> 00:48:08,085 and a brush gold. 1866 00:48:08,085 --> 00:48:10,020 So little by little, 1867 00:48:10,020 --> 00:48:11,555 the colors will be more present 1868 00:48:11,555 --> 00:48:13,590 in the design of bathtubs. 1869 00:48:13,590 --> 00:48:16,560 Adoption will still be the piece. 1870 00:48:16,627 --> 00:48:16,860 Yeah. 1871 00:48:16,860 --> 00:48:17,494 You know, 1872 00:48:17,494 --> 00:48:18,829 last year, Fleurco 1873 00:48:18,829 --> 00:48:20,264 launched on to the market 1874 00:48:20,264 --> 00:48:22,399 solid surface matte black tubs. 1875 00:48:22,399 --> 00:48:23,767 Lucas and Lucia. 1876 00:48:23,767 --> 00:48:25,002 Those tubs 1877 00:48:25,002 --> 00:48:27,104 are the embodiment of asking ourself 1878 00:48:27,104 --> 00:48:27,738 the same question 1879 00:48:27,738 --> 00:48:29,106 you're asking me right now. 1880 00:48:29,106 --> 00:48:31,108 You know, I wonder how the. 1881 00:48:31,108 --> 00:48:33,143 So far the adoption has been great 1882 00:48:33,143 --> 00:48:33,810 on those. 1883 00:48:33,810 --> 00:48:35,545 We've integrated decks 1884 00:48:35,545 --> 00:48:36,647 that can be used for either 1885 00:48:36,647 --> 00:48:38,882 the mounting, the faucet or a tray. 1886 00:48:38,882 --> 00:48:40,284 Hold your soap, hold your wine 1887 00:48:40,284 --> 00:48:41,618 glass, hold something like that. 1888 00:48:41,618 --> 00:48:42,986 So, so a little bit 1889 00:48:42,986 --> 00:48:45,022 more of the design element. 1890 00:48:45,022 --> 00:48:46,523 In addition to, 1891 00:48:46,523 --> 00:48:48,225 you know, a matte black bathtub. 1892 00:48:48,225 --> 00:48:50,460 So that's, you know, I added value. 1893 00:48:50,460 --> 00:48:52,796 So as far as the direction 1894 00:48:52,796 --> 00:48:54,131 has been thoroughly researched 1895 00:48:54,131 --> 00:48:56,199 in the design of acrylic bathtubs, 1896 00:48:56,199 --> 00:48:57,434 solid surface 1897 00:48:57,434 --> 00:48:59,670 is a different set of constraints. 1898 00:48:59,670 --> 00:49:01,405 So that one's a little bit tougher. 1899 00:49:01,405 --> 00:49:02,673 So that might be more limited 1900 00:49:02,673 --> 00:49:04,508 on what's coming out the color. 1901 00:49:04,508 --> 00:49:05,642 It'll be a fun road. 1902 00:49:05,642 --> 00:49:07,878 You know any any showroom you go into. 1903 00:49:07,878 --> 00:49:08,645 They'll they'll have 1904 00:49:08,645 --> 00:49:09,947 those products on display. 1905 00:49:09,947 --> 00:49:11,348 And that's the beautiful like 1906 00:49:11,348 --> 00:49:12,849 I love it but I want white. 1907 00:49:13,917 --> 00:49:14,318 Yeah. 1908 00:49:14,318 --> 00:49:14,818 Because it's 1909 00:49:14,818 --> 00:49:16,019 I think a lot of homeowners, 1910 00:49:16,019 --> 00:49:17,187 since they're investing 1911 00:49:17,187 --> 00:49:18,588 so much money into it, 1912 00:49:18,588 --> 00:49:20,557 they probably are worried about it 1913 00:49:20,557 --> 00:49:23,160 not being timeless because it is so bold. 1914 00:49:23,160 --> 00:49:24,161 Like you said. 1915 00:49:24,161 --> 00:49:24,995 And they're even like, 1916 00:49:24,995 --> 00:49:27,064 of course, hot pink is very drastic, 1917 00:49:27,064 --> 00:49:28,699 but I'm even thinking of 1918 00:49:28,699 --> 00:49:30,233 like the dark green colors 1919 00:49:30,233 --> 00:49:31,568 that are very popular. 1920 00:49:31,568 --> 00:49:32,536 Even with that, 1921 00:49:32,536 --> 00:49:34,071 I could see homeowners being 1922 00:49:34,071 --> 00:49:35,739 just a little worried that in ten years 1923 00:49:35,739 --> 00:49:36,974 it's not going to hold up 1924 00:49:36,974 --> 00:49:38,408 like how trendy it is now 1925 00:49:38,408 --> 00:49:41,411 might not be trendy in 2035. 1926 00:49:41,445 --> 00:49:43,313 Yeah, yeah, exactly. 1927 00:49:43,313 --> 00:49:44,481 Now that that's it. 1928 00:49:44,481 --> 00:49:47,484 And I think that you know, it definitely 1929 00:49:47,851 --> 00:49:49,653 designer styles. 1930 00:49:49,653 --> 00:49:50,854 The designers are going to be 1931 00:49:50,854 --> 00:49:52,522 the key on that one. 1932 00:49:52,522 --> 00:49:52,923 Yeah. 1933 00:49:52,923 --> 00:49:53,223 You know 1934 00:49:53,223 --> 00:49:54,091 and we do have a whole 1935 00:49:54,091 --> 00:49:56,793 do you see the trends coming over. 1936 00:49:56,793 --> 00:49:59,629 And I think the more muted colors right. 1937 00:49:59,629 --> 00:50:02,032 It will lend a little bit better. 1938 00:50:02,032 --> 00:50:04,401 On the stark, designs, you know, 1939 00:50:04,401 --> 00:50:07,337 the egg shells and the champagne colors 1940 00:50:07,337 --> 00:50:08,638 and all of that, which, 1941 00:50:08,638 --> 00:50:09,106 you know, again, 1942 00:50:09,106 --> 00:50:10,507 going back to those neutrals 1943 00:50:10,507 --> 00:50:11,174 at Co, 1944 00:50:11,174 --> 00:50:13,076 the beginning of each project design 1945 00:50:13,076 --> 00:50:14,378 and marketing team reflects on 1946 00:50:14,378 --> 00:50:15,512 why we're doing this. 1947 00:50:15,512 --> 00:50:15,846 You know, 1948 00:50:15,846 --> 00:50:17,414 how are we benefiting the customers 1949 00:50:17,414 --> 00:50:18,548 with the new product. 1950 00:50:18,548 --> 00:50:20,350 What element can we offer. 1951 00:50:20,350 --> 00:50:20,984 And that's why 1952 00:50:20,984 --> 00:50:22,753 with the Lucas and Chia tubs 1953 00:50:22,753 --> 00:50:24,187 with the integrated deck. 1954 00:50:24,187 --> 00:50:25,989 So that was something that was unique, 1955 00:50:25,989 --> 00:50:27,424 something that solved the problem. 1956 00:50:27,424 --> 00:50:27,791 You know, 1957 00:50:27,791 --> 00:50:29,493 you might not have known, you know, 1958 00:50:29,493 --> 00:50:31,328 where to put yourself. 1959 00:50:31,328 --> 00:50:33,196 Yeah. Or your glass. 1960 00:50:33,196 --> 00:50:34,931 So that's there. 1961 00:50:34,931 --> 00:50:35,232 You know, 1962 00:50:35,232 --> 00:50:37,434 and we're always looking for ways 1963 00:50:37,434 --> 00:50:38,935 to advance in the industry, 1964 00:50:38,935 --> 00:50:41,171 you know, with a full product catalog. 1965 00:50:41,171 --> 00:50:42,873 Everything bathroom basically. 1966 00:50:42,873 --> 00:50:44,107 So, you know, trying 1967 00:50:44,107 --> 00:50:45,242 to stay in the forefront, 1968 00:50:45,242 --> 00:50:45,976 but making sure 1969 00:50:45,976 --> 00:50:46,977 that we've done our homework 1970 00:50:46,977 --> 00:50:48,211 and research and it's, 1971 00:50:48,211 --> 00:50:49,513 you know, something needed 1972 00:50:49,513 --> 00:50:51,048 and something that's functional. 1973 00:50:51,048 --> 00:50:52,182 Absolutely. 1974 00:50:52,182 --> 00:50:52,282 Well, 1975 00:50:52,282 --> 00:50:54,084 thank you so much for sharing 1976 00:50:54,084 --> 00:50:54,851 all of your thoughts 1977 00:50:54,851 --> 00:50:56,319 and expertise with us. 1978 00:50:56,319 --> 00:50:56,720 Like I said, 1979 00:50:56,720 --> 00:50:58,355 I appreciate you coming back on again 1980 00:50:58,355 --> 00:51:00,690 and congratulations on your promotion. 1981 00:51:00,690 --> 00:51:04,361 I'm excited to see Fleurco in 2025. 1982 00:51:04,361 --> 00:51:05,996 These seem like a lot of great ideas 1983 00:51:05,996 --> 00:51:06,930 and I'm just ready to see them 1984 00:51:06,930 --> 00:51:07,664 all come to life. 1985 00:51:07,664 --> 00:51:10,000 So awesome Mollie, thank you so much. 1986 00:51:10,000 --> 00:51:10,700 It was a pleasure. 1987 00:51:10,700 --> 00:51:12,202 I really appreciate it. Yes. 1988 00:51:12,202 --> 00:51:13,470 Have a great rest of your day. 1989 00:51:13,470 --> 00:51:15,338 You too. I really appreciate it. 1990 00:51:16,306 --> 00:51:17,274 Thank you for joining us 1991 00:51:17,274 --> 00:51:19,042 today on the Progress Podcast. 1992 00:51:19,042 --> 00:51:20,777 Please like and subscribe to us 1993 00:51:20,777 --> 00:51:22,712 wherever you get your podcast. 1994 00:51:22,712 --> 00:51:24,948 Also follow us on social media, 1995 00:51:24,948 --> 00:51:25,916 check out our website 1996 00:51:25,916 --> 00:51:27,717 at prosource wholesale.com 1997 00:51:27,717 --> 00:51:29,553 and visit your local Prosource 1998 00:51:29,553 --> 00:51:31,254 wholesale showroom for all of 1999 00:51:31,254 --> 00:51:32,556 your home remodeling needs.