Service Evolution

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Show Notes

FM Evolution Podcast
Episode: Jim Robinson 

Host: Shawn Black 

On this episode Shawn is  once again joined by Jim Robinson and they discuss taking full ownership.

[00:00:30] - Intro

[00:00:48] - Subject of the show, The blame game, taking full ownership

[00:01:21] - Fluidlytix sponsor ad

[00:02:25] - Jim Robinson’s background

[00:03:14] - What are you reading? 

[00:04:28] - Why do you think people blame others for their challenges?

[00:05:28] - What does the process of ownership look like in a leadership role?

[00:07:25] - What steps do leaders need to take without micro managing processes?

[00:10:59] - How does ownership and blame play a role in facilities management?

[00:12:22] - Why do you think it is so hard for people to take ownership?

[00:15:22] - {Habitual blame game} How do you thing that effect a company’s    environment?

[00:19:30] - What advice would you give to someone that works with a leader that    doesn’t take ownership?

[00:25:43] - Outro


Quotes from the Episode:

“Something has to feed us on a regular basis to keep us in check so we coach from a standpoint of coach and coachee.” [00:03:38]

“If you don’t have the ability to have full ownership, you don’t set out on that journey, it’s very unlikely you’re going to be rising up as a leader.” [00:06:01

“When you have multiple people all in a role of decision making and no one has truly made a decision, blame is just around the corner.” [00:12:04

“Go out there and correct whatever you’re failing at and find the leadership that’s  actually going to help support a growth path through whatever those failures are.” [00:14:44

“Read stuff that is truly in your lane...focus on where your career path is, only. Don’t waste time in another space.” [00:24:57]



Reading recommendations:

Coaching Habit - https://www.amazon.com/Coaching-Habit-Less-Change-Forever/dp/0978440749/ref=sr_1_3?crid=31CY4HQ6K1MZS&keywords=coaching+habit&qid=1580533361&s=books&sprefix=Coaching+habit%2Caps%2C148&sr=1-3

Speed of Trust - https://www.amazon.com/SPEED-TRUST-Thing-Changes-Everything/dp/1416549005/ref=sr_1_1?crid=1WW2AZIDGFHJM&keywords=speed+of+trust&qid=1580537555&s=books&sprefix=Speed+of+%2Caps%2C135&sr=1-1


Links:

CGP Maintenance & Construction  -  https://www.cgpconstruction.com

Fluidlytix - https://www.fluidlytix.com

What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.