WEBVTT

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Jeff Goodes: The first thing I always talk
to people about is like, who do you wanna

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reach and what do you wanna tell them?

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And what value can you give to
them that will make them wanna

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spend a half an hour with you?

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So a lot of people, you know, we have the
idea podcasting for a general audience.

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But there's, it's really important
to think of the potential for

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podcasting as a narrow casting
tool for a specific audience.

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Neil McPhedran: Welcome to Continuing
Studies, a podcast for higher education

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podcasters to learn and get inspired.

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I'm Neil McPhedran.

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Founder of Podium Podcast
Company and HigherEdPods.com.

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Jennifer-Lee: And I'm Jennifer-Lee,
the founder of JPod Creations.

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Podcasting is broadcasting.

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And we want you to know you're not alone.

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In fact, there are many of you
higher ed podcasters out there, and

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we can all learn from each other.

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Neil McPhedran: You are
right Jen, as usual.

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And there is, continues to
be lots of exciting things

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going on in HigherEdPods.com.

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I think we mentioned we have
launched a Slack channel.

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So if you join in the top right
corner of the website, you will

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see through there, you'll see an
invitation to join the Slack channel.

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We're getting people joining almost
every day, starting to get some

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good conversation going there.

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And if you wanna connect with
fellow higher education podcasters,

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it's a great place to do it.

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So I would encourage you to go
to the website and join, but also

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just sort of check out all the new
podcasts that keep getting added.

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Again, like daily.

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We're getting near 1200 now in there.

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So really getting some critical mass.

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Jennifer-Lee: It's a party
in that Slack channel.

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Neil McPhedran: Today, on this
episode, we are chatting with

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Jeff Goodes, fellow Canadian.

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Jennifer-Lee: Another person you
met in America that's Canadian.

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Neil McPhedran: That's
right, that's correct.

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Yes.

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Jeff and I met at Podcast Movement
in Vegas a few years back, a

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couple years back, and we've
kept in contact since then.

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Jeff was, at the time when we met,
he was actually just leaving the

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CBC, the Canadian Broadcasting
Corporation, where he was a producer

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and journalist for many years and
worked on numerous radio programs.

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And more and more podcasts near
the end of his career there.

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Notably, he was the executive
producer on Dr. Brian Goldman's White

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Coat, Black Art, which if you're
Canadian, you know what that is.

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For the non-Canadians out there, that
is CBC Radio's National Medical Program.

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So it's a very popular radio show and
obviously a podcast now too because CBC

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does such a good job with the podcasts.

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Jeff has brought all of that wonderful
experience now into the world of

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podcasting where he is focused.

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And he actually has worked with a
number of higher education institutions.

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Notably, he was the journalist in
residence for a couple of years,

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just ending last year, with McMaster
University's Faculty of Science.

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So we have a really great
conversation with Jeff.

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And Jen, he's a fellow broadcaster,
so you know, we may talk about that.

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Jennifer-Lee: You know that's my favorite.

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Not only that, I've just realized a
pattern with you, because you go to these

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podcast conferences in America and you
meet really cool people that are part

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of broadcasting and are podcasters.

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Neil McPhedran: I dunno, come talk
to me if you're a former broadcaster.

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Jennifer-Lee: And you're Canadian.

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Neil McPhedran: And you're Canadian.

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There you go.

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Jennifer-Lee: I just think it's funny
because we go to these conferences

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and there's so many amazing people
from all over the world, or sometimes

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mainly from America, and they're
so talented and there's maybe

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one or two or three Canadians.

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Somehow we all find each other still.

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Neil McPhedran: Yeah.

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That is quite amazing.

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Well, what's exciting is, is speaking
of conferences coming out of PodCon,

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we have a whole bunch of interviews
lined up with folks and conversations.

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So over the next weeks and months, we'll
be rolling through a bunch of amazing

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folks that attended the Higher Ed PodCon,
and we are going to bring them to this

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podcast and talk to them about their
experience in higher education podcasting.

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But otherwise, why don't we just get into
this one with Jeff, because it's really

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interesting how we talk about storytelling
and how good old journalism has such an

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important role in podcasting, especially
for higher education podcasters.

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Jennifer-Lee: So let's learn from Jeff.

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Neil McPhedran: Let's do it.

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Jeff, it's great to have you join
us here on Continuing Studies.

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Jeff Goodes: Thanks for having me.

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I'm looking forward to it.

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What could possibly go wrong?

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Neil McPhedran: What
could possibly go wrong?

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It's nice having a
fellow Canadian on today.

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Jennifer-Lee: Rare.

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It's so rare.

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I was like, what?

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Neil McPhedran: So good.

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So awesome.

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So Jeff, we met a couple of years
ago, uh, at Podcast Movement

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Evolutions in Vegas, right?

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It was the biggest one, I think.

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Yes.

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You were just starting your
journey from stepping away from

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a number of years at the CBC.

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So for those of you listeners, that's
the Canadian Broadcasting Corporation,

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and you had spent a bunch of time there
producing some amazing radio shows such

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as White Coat, Black Art, which was great.

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And now you've made your way into
this exciting world of higher

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education academic podcast.

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So maybe just give us a little bit of
insight into who you've been working

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with, what institutions you've been
working with, and some of the specific

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podcasts you've been working on lately.

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Jeff Goodes: I retired from the CBC two
years ago, and I've never been busier, so.

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Jennifer-Lee: Welcome to not retirement.

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Jeff Goodes: Yeah.

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Is the not retirement podcast.

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I was very fortunate because right outta
the gate I met with, I was connected

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with Jay Robb, who is the manager
of communications, I believe, with

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the Faculty of Science at McMaster.

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And we sat down, and he was doing
something that he was really

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passionate about, which was having
a journalist in residence within

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the Faculty of Science of McMaster.

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And he had done one and Avis Favaro
had, had done that the year prior

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from, who was with CTV for many years.

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And he invited me to take part in
it and I was just like thrilled.

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So that was like the first
thing right out of retirement.

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I basically went out for dinner and
then the next day showed up for work.

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So that was a lot of fun and
that was a kind of a learning

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opportunity, 'cause there's no
template for this particular position.

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You just figure out what, what you could
possibly offer to them and, and go do it.

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So we decided the best thing that I could
do would be to do media training with

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some of the profs, talk to them about
what they're doing and, and how best to

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communicate that to different audiences.

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And then I did a number of
presentations and then we decided,

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well, it's one thing to talk about
it, but it's another thing to do it.

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So let's invite some of
the faculty onto a podcast.

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We'll create a podcast and one thing
that they had been wanting to do is to

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demystify some of the faculty for some of
their undergrads and master's students,

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and to demystify the academic process.

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Like how do you get to be a prof? How do
you go from undergrad to master's to what

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happens in between that to PhD postdoc?

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It's quite a route, right?

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And for a lot of people who might be
interested in it, it's kind of daunting.

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So we created this podcast
called Moment Mentor Memento.

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So we would ask a prof to sit down and
think about a moment that helped define

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their career, and a mentor who helped 'em
get there, and a memento that they carry

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with them to remind them of their journey.

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And so that was a way of
opening up the journey of how

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people got to where they are.

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And it was very interesting for me as a
person to discover that almost to each and

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every one of them, no one had a straight
line to what they were gonna do, right?

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It was always, like you think of people
being, like a lot of young students

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today are, are being asked to, you
know, they're quite driven, right?

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And they're quite focused and
they're like, oh, we gotta do this.

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We gotta, you know, we gotta make
sure that, you know, everything's

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gotta be in the perfect order.

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And reality is that that doesn't happen.

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So it was refreshing to bring a
humanity or a, a little piece of

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humanity into, into something that a
lot of people found quite daunting.

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So that was one.

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Jennifer-Lee: I love that you were
saying that it's not a straight

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line, and the fact that you created
a podcast to demystify the idea of a

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professor, because I think that's a
problem too, is like they always say

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the old adage, those who can't do teach.

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So you think a lot of the times
that these teachers are just

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people that never made it in their
career and that is so not true.

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Some of the best professors are people
that have had lengthy, amazing careers.

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Again, they were not a straight line, they
just didn't go into teaching, that's it.

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They did a zigzag and they were
able to gather all their knowledge.

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Then be in the position that
they're in now to teach people.

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So I think having a podcast like
that is a great way to open up the

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door for people to understand a
professor relationship to student.

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Jeff Goodes: Well, here's another thing
I learned is that with, you're hired

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to be a professor, you're not hired on
your ability to teach or to communicate,

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you're hired on your research.

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And you're expected, like
that's expected to be kind of

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the primary thing that you do.

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And then it's like, oh, by the
way, you're teaching five classes.

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And then so these profs get thrown
into this kind of big soup of

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teaching, and a lot of 'em have
like zero experience, zero training.

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So I was working with the McCall
MacBain Postdoc Foundation, it was

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another group I was working with.

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And they, their vision is to
teach future professors how to

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teach and how to communicate.

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So we created a podcast as well
for these folks as a learning tool.

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And we called it, This
Could Change Everything.

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And it was a way of getting postdocs
to be able to explain their research

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to a broader audience and to
hone their communication process.

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Which kind of highlights one of the
big things about academic podcasting

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is that it reaches a lot of different
audiences and it has a lot of different

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purposes depending on what you're doing.

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So, so those are a few examples
of what I've been doing.

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Neil McPhedran: I love that.

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I always like when we come across,
I mean, I completely agree.

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It's amazing, and Jen and I, sort
of doing this for a couple of years

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now, have just met so many amazing
people, literally around the world,

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doing so many different things in
academia, higher education, podcasting.

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And I love when we hear stories like
you're telling us where it's using

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podcasting as part of the process or
as part of the teaching, or in this

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case as part of the learning process.

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That example you just gave is like, the
bonus is there's a podcast at the end,

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but it's the making of the podcast that's
part of the process and the learning.

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Jeff Goodes: Absolutely, and I was
working with another client who was

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creating a podcast as an asynchronous
learning tool for her, so she can use it

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for her first year students and second
year students as a way of, instead of

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sitting in a room full of 500 people, you
can start by listening to the podcast,

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and then you've got the foundation.

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So instead of listening to someone at the
front of the room for a long time, you can

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listen to your professor do an interview.

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It creates a human connection with them.

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It becomes, you know, there's
an engagement happening.

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Then you go to the lecture, you're
bringing something to it, you

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know, there's already a connection
between the student and the teacher.

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Neil McPhedran: That's great.

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Jennifer-Lee: I just love, Neil, that
like, and you kind of touched upon a bit,

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is the fact that we've been doing this
for two years and every time I think we're

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gonna talk to somebody, it's gonna be
the exact same concept, it's different.

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I think you're the first one, Jeff, that
we've talked to that really pulls back

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on who the teachers are, your podcast.

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Because usually other podcasts that
we've done have been about very

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certain topics like science or art.

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And that's something that I talk about
to people and I think Neil and I do this

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with both companies, is that podcasts
are beyond, of course, you want listens

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and exposure, but they're great tools.

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They can be used as communication tools.

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They can be used as business
relationship building tools.

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I've heard a lot of people, someone
he introduced me to, talked about

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that people are using it as a
resume and a way to get jobs.

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I just like that you're thinking outside
of just what a traditional podcast is.

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Jeff Goodes: Absolutely.

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And you know, within a university
environment, you're not going

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to create a podcast that's gonna
be on the top 1% of downloads.

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The first thing I always talk to
people about is like, who do you wanna

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reach and what do you wanna tell them?

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And what value can you give to
them that will make them wanna

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spend a half an hour with you?

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So a lot of people, you know, we
have the idea of podcasting for a

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general audience, but there's, it's
really important to think of the

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potential for podcasting as a narrow
casting tool for specific audiences.

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And in academia that's
very, very important.

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So whether you're talking to your
peers or whether you're talking to a

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specific group of people that's very much
interested in what you're doing or whether

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you're talking with students, or whether
you're using it as a fundraising tool.

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You know, it can be very effective
in that way to create that

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kind of content that begins a
conversation with a potential funder.

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So lots of different ways you can use it.

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Jennifer-Lee: I love that you
just said fundraising tool.

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That's something else
that I never thought of.

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Like I thought about it as business
relationship building or community

00:14:23.084 --> 00:14:26.444
building, but fundraising tool
would be a really great way too.

00:14:27.225 --> 00:14:27.855
Jeff Goodes: Absolutely.

00:14:27.944 --> 00:14:28.125
Neil McPhedran: Yeah.

00:14:28.125 --> 00:14:30.479
For alumni podcast.

00:14:30.479 --> 00:14:33.479
I guess we have talked to a few
alumni podcasts, but we haven't

00:14:33.479 --> 00:14:35.969
really gotten into the fundraising
side, so yeah, it's great.

00:14:36.479 --> 00:14:41.579
So Jeff, coming out of the CBC, sort
of working in public broadcasting,

00:14:42.209 --> 00:14:48.510
was it a natural progression to
move into academic podcasting?

00:14:48.510 --> 00:14:51.750
Did you find there was sort
of a natural fit there?

00:14:51.780 --> 00:14:55.260
Like curious sort of how you
ended up getting into this world

00:14:55.260 --> 00:14:57.959
of academic podcasting coming
from a public broadcaster.

00:14:58.725 --> 00:15:01.245
Jeff Goodes: Well, when it
happens, at the time it seems

00:15:01.245 --> 00:15:02.925
like it just kind of happens.

00:15:02.925 --> 00:15:05.475
But then you look back and you
go, okay, yeah, there are definite

00:15:05.475 --> 00:15:06.405
reasons why this happened.

00:15:06.765 --> 00:15:10.965
So one reason was, in retrospect,
the time you're just like, I

00:15:10.965 --> 00:15:11.745
don't know what's going on.

00:15:12.105 --> 00:15:16.520
But I did my master's
about five years ago.

00:15:16.980 --> 00:15:17.439
Neil McPhedran: Oh, great.

00:15:17.640 --> 00:15:19.220
Jeff Goodes: Through Royal Roads.

00:15:19.970 --> 00:15:25.005
I did a masters in Learning and
Technology, and I focused on podcasting

00:15:25.005 --> 00:15:26.665
as much as I could through that.

00:15:27.155 --> 00:15:32.625
My last sort of big thing was
to, uh, focus on podcasting as a

00:15:32.625 --> 00:15:34.305
learning tool for medical residents.

00:15:34.815 --> 00:15:37.785
Which kind of tied into my work
with White Coat, Black Art.

00:15:38.115 --> 00:15:42.855
And because what the White Coat,
Black Art was often used as a tool

00:15:42.855 --> 00:15:44.535
for, for learning in universities.

00:15:44.535 --> 00:15:47.325
It was often assigned
or, or just organically.

00:15:47.325 --> 00:15:49.815
People would come up to you and go,
you know, I listened to your show

00:15:49.815 --> 00:15:54.345
and I was studying to be a doctor
in residence and so it's fantastic.

00:15:54.345 --> 00:15:59.505
And you know, so I did my masters in
that and that went really, enjoyed that.

00:15:59.955 --> 00:16:04.560
And then when I retired I decided,
well, what I'm gonna do now is I'm

00:16:04.560 --> 00:16:10.620
going to work for people I like who
are doing things that are interesting

00:16:11.040 --> 00:16:13.080
and might just move the needle a bit.

00:16:13.410 --> 00:16:18.030
The cool thing about working on a medical
show is that it can be very technical, but

00:16:18.030 --> 00:16:20.190
it always affects you as a person, right?

00:16:20.370 --> 00:16:22.020
Because we all have the same body.

00:16:22.050 --> 00:16:24.810
We all have minds, things that
are studied through medicine, so

00:16:24.810 --> 00:16:26.160
there's always a connection point.

00:16:26.280 --> 00:16:29.130
That makes medicine kind of an
easy sell to a larger audience.

00:16:29.925 --> 00:16:33.795
When I was doing my masters, talking about
medical students, using a lot of podcasts,

00:16:33.795 --> 00:16:35.685
they were like podcast super users.

00:16:36.165 --> 00:16:39.435
The reason is that I was like,
why are they podcast super users?

00:16:39.435 --> 00:16:43.334
So I did a little digging and
looked into a lot of the studies

00:16:43.334 --> 00:16:44.444
and talked to different people.

00:16:44.834 --> 00:16:50.444
And the reasons that I came up with were,
you know, one, this is a great group

00:16:50.984 --> 00:16:55.755
to become podcast users 'cause their
goal is to assimilate a huge amount of

00:16:55.755 --> 00:17:02.340
information quickly and in a very kind
of competitive, pressurized environment.

00:17:02.820 --> 00:17:05.040
So they're learning constantly.

00:17:05.400 --> 00:17:09.990
So if they can learn while they're
cooking dinner or taking the bus home

00:17:09.990 --> 00:17:14.520
or shopping or cleaning up the house by
listening to a podcast, then that's great.

00:17:14.520 --> 00:17:15.840
So there's, there's that.

00:17:16.515 --> 00:17:20.685
And then the other thing that, that
they really liked was the fact that

00:17:20.745 --> 00:17:22.274
you can stop and go back, right?

00:17:22.474 --> 00:17:25.365
Great thing about podcasting you
can stop, go back 30 seconds.

00:17:25.365 --> 00:17:26.375
I've listened to that again.

00:17:26.765 --> 00:17:28.395
You know, it's very flexible that way.

00:17:29.115 --> 00:17:32.715
But the most important thing that
they referenced like over and over

00:17:32.715 --> 00:17:35.595
again, which was a big surprise
to me, was the human connection.

00:17:36.465 --> 00:17:39.435
Because being in medical
school can be very isolating.

00:17:39.615 --> 00:17:40.885
It's very competitive.

00:17:40.885 --> 00:17:44.925
And you know, and they would
say, like when you ask people

00:17:44.925 --> 00:17:47.295
why they love podcasts, people
would love the human connection.

00:17:47.325 --> 00:17:51.315
The fact that they would form the,
that kind of parasocial relationship

00:17:51.405 --> 00:17:53.595
with the host and they would love that.

00:17:53.625 --> 00:17:54.655
And that was very important to them.

00:17:54.760 --> 00:18:00.585
And that really struck me because that's
being, working at the CBC, you know what

00:18:00.585 --> 00:18:06.435
kind of effect radio has on people and
what kind of relationship people form

00:18:06.435 --> 00:18:08.025
with you listening to you every week.

00:18:08.565 --> 00:18:13.395
And so I would, I kind of, I understood
that, but I underestimated the power.

00:18:14.535 --> 00:18:14.895
Neil McPhedran: Yeah.

00:18:14.925 --> 00:18:21.285
When we chatted with Dr. White from
Surgery 101, he had some great stories

00:18:22.125 --> 00:18:27.555
just about how when he would go to medical
conferences, he told us about that he

00:18:27.555 --> 00:18:29.775
went to a medical conference in Ireland.

00:18:30.195 --> 00:18:35.595
And he was speaking and found out
he was in a room full of people

00:18:35.595 --> 00:18:39.105
that have listened to his podcast
and thought they all knew him and

00:18:39.105 --> 00:18:40.725
were friends with him already.

00:18:41.025 --> 00:18:44.265
And so it was just such an amazing
experience for him because it was

00:18:44.265 --> 00:18:49.875
like this friendly audience that was,
everyone was super excited to meet him

00:18:49.875 --> 00:18:54.255
and to say hi to him because just to
your point, they had made that it, you

00:18:54.255 --> 00:18:58.995
know, they'd all made in their minds this
personal relationship with, with him.

00:18:58.995 --> 00:19:01.785
And I know that I do that with
the podcasts that I listen to.

00:19:01.845 --> 00:19:05.415
Like if I ever saw some of these hosts
on the street, I'd be like, hey, you're

00:19:05.415 --> 00:19:06.965
my best friend, kind of a thing, right?

00:19:06.965 --> 00:19:11.835
Such an intimate relationship
we form with the podcast hosts.

00:19:11.955 --> 00:19:14.655
Jennifer-Lee: And then the other thing
going on top of that, which I love the

00:19:14.655 --> 00:19:20.430
one-to-one communication is that, you
know, there are so many experts in all

00:19:20.430 --> 00:19:25.680
these different fields, and not one
person knows it all or has different

00:19:25.680 --> 00:19:27.120
takes on some of the information.

00:19:27.120 --> 00:19:31.050
So I like the fact that these podcasts are
making education so accessible around the

00:19:31.050 --> 00:19:33.720
world so we can have those conversations.

00:19:33.720 --> 00:19:37.620
Like the Surgery 101 guy, like he's
going to Ireland and he is talking to

00:19:37.620 --> 00:19:40.650
other people and it's like, yeah, they
have people that study what he does in

00:19:40.650 --> 00:19:44.760
Ireland, but everyone has a little bit
of a different take on it, which I like.

00:19:45.170 --> 00:19:48.680
Jeff Goodes: And you think about the life
of a surgeon, like a surgeon is part of

00:19:48.680 --> 00:19:50.930
a team, but he works in isolation, right?

00:19:50.930 --> 00:19:54.050
He doesn't know what's going on
in different cities or different

00:19:54.110 --> 00:19:56.450
continents or just different hospitals.

00:19:56.690 --> 00:20:01.190
So the ability of a podcast to bring
that network of people together is

00:20:01.190 --> 00:20:03.020
super valuable for professionals.

00:20:03.530 --> 00:20:07.620
Neil McPhedran: So, Jeff, now that you've
been, I guess, quote unquote full on

00:20:07.620 --> 00:20:12.390
into the podcasting world over the past
couple of years, what have you been

00:20:12.390 --> 00:20:17.040
seeing, especially with your deep radio
background, like what has been sort of

00:20:17.040 --> 00:20:22.170
happening in the podcast world over the
past couple of years, especially with

00:20:22.170 --> 00:20:24.860
this academic higher education podcasting?

00:20:26.070 --> 00:20:30.360
Jeff Goodes: I always see that there's
a great interest in podcasting.

00:20:30.750 --> 00:20:34.410
And I think, you know, I don't know
what the demographics are, the average

00:20:34.410 --> 00:20:39.000
podcast listener, but I'm sure that
those who are in higher education

00:20:39.000 --> 00:20:43.770
or a bachelor's or a higher degree
probably listen to a lot of podcasts.

00:20:44.070 --> 00:20:46.650
'Cause they are, people talk to you
about podcasts and they're like, oh,

00:20:46.650 --> 00:20:51.210
I'm a big fan of this podcast or that
podcast and, and so, you know, just as

00:20:51.510 --> 00:20:56.415
listeners, I meet a lot of people who
are extraordinarily into podcasting.

00:20:56.865 --> 00:21:01.215
The other thing is, it's interesting
to note how quickly it has become

00:21:01.485 --> 00:21:03.585
legitimized within the academic world.

00:21:03.995 --> 00:21:07.845
And when I was doing my Masters,
it was kind of like, you know, it

00:21:07.845 --> 00:21:10.209
was a little fringy to talk there.

00:21:10.304 --> 00:21:13.485
There weren't a ton of studies
on podcasting and now like

00:21:13.695 --> 00:21:15.815
there are thousands, you know?

00:21:15.815 --> 00:21:17.145
Thousands and thousands of papers.

00:21:17.145 --> 00:21:21.105
So it's at McMaster University where
I was working, they have a media lab.

00:21:21.105 --> 00:21:24.584
They had just installed a
really nice podcast studio.

00:21:24.584 --> 00:21:28.649
So they started with, this is probably
typical with a lot of universities.

00:21:28.649 --> 00:21:31.979
They started with a little booth
where people would go in and talk

00:21:31.979 --> 00:21:35.669
into the microphone and you know,
do their own podcast one-on-one

00:21:35.669 --> 00:21:36.899
or do a phoner or something.

00:21:36.899 --> 00:21:40.409
And then they created this nice
studio with a road caster and

00:21:40.815 --> 00:21:43.995
three or four mics so that people
could do interviews like that.

00:21:43.995 --> 00:21:47.085
And then they built another
one it was so popular.

00:21:47.145 --> 00:21:51.105
So they had two podcast studios now at
McMaster, plus the little booth thing.

00:21:51.615 --> 00:21:55.065
The spoken word is becoming such
an important part of learning.

00:21:55.665 --> 00:22:01.850
And I think that when it comes to AI,
the big elephant in the room breathing

00:22:01.850 --> 00:22:06.405
down our necks, I think podcasting is
going to be one of those things that

00:22:06.705 --> 00:22:13.995
will allow us to authentically connect
to each other in a learning environment.

00:22:14.355 --> 00:22:18.345
Only us real human beings for the
moment have the ability to, to

00:22:18.435 --> 00:22:21.555
actually be, you know, tangible
and be in the real world, right?

00:22:21.555 --> 00:22:25.065
So we could apply knowledge and you
know, one of the great thing about

00:22:25.065 --> 00:22:28.955
podcasting is to take a study and
actually apply it to the real world.

00:22:29.465 --> 00:22:29.695
Right?

00:22:29.695 --> 00:22:31.455
And to critique it properly, right?

00:22:31.455 --> 00:22:34.095
And to, you know, to, to talk
about real world experiences.

00:22:34.095 --> 00:22:35.505
And that's something that AI can't do.

00:22:35.505 --> 00:22:38.925
And so we need to value
that and understand that.

00:22:38.955 --> 00:22:40.965
We're all hyped and excited about AI.

00:22:41.265 --> 00:22:45.090
But I think in that hype, we have
to be extraordinarily careful

00:22:45.179 --> 00:22:46.409
as to the limitations of it.

00:22:47.010 --> 00:22:50.370
And I was, just did Aberdeen
at a science communication

00:22:50.370 --> 00:22:52.590
conference and I did a fun thing.

00:22:52.979 --> 00:22:56.370
'Cause, you know, I'm not a scientist, I
can't present papers or whatever, but I,

00:22:56.399 --> 00:23:02.729
they had this performance element and I
did a live debate with CahtGPT, podcasting

00:23:02.729 --> 00:23:05.340
versus AI, which was kind of fun.

00:23:05.370 --> 00:23:14.685
The point was that we have to we value
the authenticity of what we do as

00:23:14.715 --> 00:23:20.475
communicators and what we do as academics,
and we can't sell it down the road to

00:23:20.475 --> 00:23:25.004
AI and not appreciate what it is that we
bring to the conversation as human beings.

00:23:25.770 --> 00:23:26.850
Neil McPhedran: That's
a really good point.

00:23:26.910 --> 00:23:29.370
I like that idea too,
of the live demo there.

00:23:29.370 --> 00:23:29.879
That's great.

00:23:29.910 --> 00:23:30.840
Jeff Goodes: It was pretty funny.

00:23:31.170 --> 00:23:31.530
Neil McPhedran: That's good.

00:23:33.510 --> 00:23:39.990
When we talked previously, you mentioned
how you think podcasting is a great

00:23:39.990 --> 00:23:42.720
medium to make research more accessible.

00:23:42.720 --> 00:23:45.270
I think you kind of talked a little
bit about it previously in our

00:23:45.270 --> 00:23:48.120
conversation here, but maybe can
you unpack that a little bit for us?

00:23:48.120 --> 00:23:52.379
Like what is it you think about
podcasting that does a good job

00:23:52.379 --> 00:23:54.420
of making research accessible?

00:23:54.975 --> 00:23:59.774
Jeff Goodes: The real benefit
of podcasting is kind of

00:23:59.774 --> 00:24:01.125
tied to its limitation.

00:24:01.875 --> 00:24:08.804
Because if you have a study, there's
no way you can really accurately convey

00:24:09.284 --> 00:24:11.745
the content of a study in a podcast.

00:24:12.135 --> 00:24:15.390
You can't spew a huge
pile of numbers of people.

00:24:15.420 --> 00:24:16.770
It just doesn't stick, right?

00:24:17.040 --> 00:24:20.730
You can do like maybe one number,
you're talking to academics, maybe two.

00:24:21.270 --> 00:24:25.800
But after that, people just kind of get
lost in the numbers and nothing sticks.

00:24:25.830 --> 00:24:32.700
So what you can do though, is you
can interpret, you can critique, you

00:24:32.700 --> 00:24:37.800
can apply what's in the study and
you can, you know, apply it to the

00:24:37.800 --> 00:24:39.780
real world and you can analyze it.

00:24:39.780 --> 00:24:44.310
So you can add that sort of deeper
layer of conversation that you don't

00:24:44.310 --> 00:24:46.110
get in just presenting the study.

00:24:46.110 --> 00:24:49.830
So the study becomes the basis for a
conversation that brings in all sorts

00:24:49.830 --> 00:24:53.610
of different things from different
areas as academics or as professionals.

00:24:54.000 --> 00:24:58.080
And then, you know, I always say, make
sure you have vigorous show notes so that

00:24:58.139 --> 00:25:01.200
if you're talking about a study, make sure
you've got the link to the study and the

00:25:01.200 --> 00:25:02.909
link to this theory, the link to that.

00:25:03.060 --> 00:25:06.780
You can back up everything that you're
saying in the podcast with facts.

00:25:07.050 --> 00:25:10.500
But it's that way of going deeper
and you know, really having that

00:25:10.500 --> 00:25:11.790
three dimensional conversation.

00:25:13.290 --> 00:25:13.919
Neil McPhedran: That's great.

00:25:13.980 --> 00:25:20.820
So, and then your time in producing
radio stories and radio shows, what did

00:25:20.820 --> 00:25:22.919
you bring from that into podcasting?

00:25:22.950 --> 00:25:25.335
'Cause I think there's
a real crossover there.

00:25:25.365 --> 00:25:29.475
All, all that you learned and applied
from creating stories in radio

00:25:29.475 --> 00:25:32.025
must be applicable to podcasting.

00:25:32.145 --> 00:25:35.535
There's a lot of rigor I think on the
radio side that's quite applicable and

00:25:35.535 --> 00:25:38.895
I think, like for me, I come from a
digital marketing background, so I didn't

00:25:38.895 --> 00:25:43.785
bring all that skillset and knowledge to
the table coming to podcasting, but you

00:25:43.785 --> 00:25:45.764
are coming at it from producing radio.

00:25:45.945 --> 00:25:49.095
Sort of curious what you've brought
into the world of podcasting.

00:25:49.695 --> 00:25:52.965
Jeff Goodes: I think, you know, the most
important, and I kind of alluded to this

00:25:52.965 --> 00:25:58.035
earlier, is the idea of the importance
of human connection in order to make

00:25:58.035 --> 00:26:00.485
sure that you are reaching your audience.

00:26:00.515 --> 00:26:02.855
In order to make sure you
have an effective product

00:26:02.975 --> 00:26:04.505
that's going to engage people.

00:26:04.835 --> 00:26:09.155
I hosted the weekend morning
show for 10 years in Ontario.

00:26:09.155 --> 00:26:10.085
It's called Fresh Air.

00:26:10.445 --> 00:26:13.355
You guys have North by
Northwest out in BC.

00:26:13.595 --> 00:26:14.675
Neil McPhedran: When were you doing that?

00:26:14.745 --> 00:26:16.235
What years were you doing that show?

00:26:16.235 --> 00:26:17.285
I was living in Toronto then.

00:26:17.710 --> 00:26:20.620
Jeff Goodes: 1998 to 2008.

00:26:21.010 --> 00:26:21.520
Neil McPhedran: There you go.

00:26:22.170 --> 00:26:23.320
I would've been, would've
been listening to you.

00:26:23.350 --> 00:26:23.555
There you go.

00:26:23.560 --> 00:26:25.930
Jeff Goodes: You would've been lying
in bed going, I can't believe I

00:26:25.930 --> 00:26:27.490
forgot to turn the clock radio off.

00:26:27.880 --> 00:26:28.720
It's Saturday.

00:26:30.070 --> 00:26:32.560
But no, we had a big audience
because people would, you know,

00:26:32.560 --> 00:26:34.640
Saturday morning you actually
have time to listen to the radio.

00:26:34.640 --> 00:26:38.440
But one thing that we would do
every late August, beginning of

00:26:38.440 --> 00:26:42.970
September, is we would talk to people
dropping their kids off at school,

00:26:42.970 --> 00:26:44.290
at university for the first time.

00:26:45.044 --> 00:26:48.615
And it was such a powerful
emotional event for people, right?

00:26:48.615 --> 00:26:53.715
So they would call us up and they
would be driving down the 401 weeping.

00:26:56.235 --> 00:26:59.955
Like so happy, the new chapter
of life, but so sad because it's

00:26:59.955 --> 00:27:01.665
such a moment of mixed emotions.

00:27:02.084 --> 00:27:05.024
So we had this, we had created this
community where people would just

00:27:05.024 --> 00:27:08.955
feel free to call us up and share
what's going on in their lives, right?

00:27:08.955 --> 00:27:10.085
So there was trust.

00:27:10.435 --> 00:27:12.725
And there was a community.

00:27:13.065 --> 00:27:17.445
And you know, to be able to create
that through audio is pretty amazing.

00:27:17.805 --> 00:27:19.875
So that's important to
understand the power of that.

00:27:20.295 --> 00:27:25.485
So even when we went on to things
like White Coat, Black Art and Dr.

00:27:25.665 --> 00:27:30.435
Brian Goldman, the host, he would
always say, and I've stolen this

00:27:30.435 --> 00:27:34.095
from him, but he would always say,
when we were pitching stories, he

00:27:34.095 --> 00:27:36.495
would go, okay, what's the heartbeat?

00:27:36.915 --> 00:27:38.205
What's the heartbeat in this story?

00:27:38.595 --> 00:27:42.285
Because you would, he said every story
has to have a head and a heartbeat.

00:27:42.855 --> 00:27:46.785
So we would make sure it has the
intellectual vigor to be a story

00:27:47.085 --> 00:27:50.565
and it's got the meat and it, you
know, applies to people's lives

00:27:50.565 --> 00:27:52.035
in order to make it relevant.

00:27:52.575 --> 00:27:54.555
But what's gonna bring people in.

00:27:54.585 --> 00:27:58.395
Who's, what's the first person story
that, that's gonna make people not

00:27:58.395 --> 00:28:01.665
turn off the radio on a Saturday
afternoon when they're sitting in

00:28:01.665 --> 00:28:03.435
the parking lot of a supermarket?

00:28:04.245 --> 00:28:05.835
So we always made sure that we had that.

00:28:06.480 --> 00:28:08.790
Jennifer-Lee: I love that, and
that's something that I always tell

00:28:08.790 --> 00:28:11.790
people that radio's so good at,
and you should always bring it to

00:28:11.790 --> 00:28:13.410
podcasting, is that community feel.

00:28:13.800 --> 00:28:18.840
Because I ended up getting sent on
vacation relief one time, like I was

00:28:18.840 --> 00:28:23.790
already up north, but then they had a
little station like five hours up north

00:28:23.790 --> 00:28:28.615
that was owned by Astral at the time,
and the town I was living in was 20,000.

00:28:29.160 --> 00:28:32.820
So we didn't do this, but the
town I went up to was like 5,000.

00:28:33.210 --> 00:28:36.540
And I remember I had to fill in
for the one guy that worked at the

00:28:36.540 --> 00:28:38.610
station, gave him vacation relief.

00:28:38.700 --> 00:28:44.910
And we did a segment every Sunday
that was like a yard sale and

00:28:44.910 --> 00:28:49.950
you would literally had to be
like, Flo has a tractor for sale.

00:28:49.950 --> 00:28:51.330
And then people like ate it up.

00:28:51.330 --> 00:28:54.000
And I was like, this is the best thing.

00:28:54.000 --> 00:28:56.280
Like people don't believe that
I did this, but it's real.

00:28:56.340 --> 00:28:58.080
And it was like a hit show.

00:28:58.620 --> 00:28:59.280
Jeff Goodes: Oh yeah.

00:28:59.280 --> 00:29:02.460
And I bet you would've a chat with
Flo about how her day was going

00:29:02.460 --> 00:29:05.310
and, you know, where'd the tractor
come from and what'd you use it for?

00:29:05.310 --> 00:29:06.240
And blah, blah, blah.

00:29:06.300 --> 00:29:08.070
Jennifer-Lee: Well, and then the
funny thing is, like I said, when

00:29:08.070 --> 00:29:11.970
you're up in that town, because they
feel like they know you, similar to

00:29:12.000 --> 00:29:15.180
podcasting, but on a smaller scale,
they knew I was new in town, they

00:29:15.180 --> 00:29:16.470
knew I was only there for a few weeks.

00:29:16.470 --> 00:29:18.510
I didn't say this, but they just knew it.

00:29:18.510 --> 00:29:25.740
I got offered, offered sandwiches, like to
go out for dinner, like, you know, it's a

00:29:25.740 --> 00:29:30.210
cool thing with small town radio, which is
something I totally pull into podcasting.

00:29:30.600 --> 00:29:34.470
But the other thing I'd like to
talk to you about from radio is,

00:29:34.830 --> 00:29:38.325
I think, I'd like your thought on
this, but I think broadcasters do it

00:29:38.325 --> 00:29:41.805
well and some podcasters do it, is
really the one-to-one communication.

00:29:41.805 --> 00:29:44.325
I remember in radio school,
they always tell us like, how

00:29:44.325 --> 00:29:45.375
many people are you talking to?

00:29:45.375 --> 00:29:48.135
And everybody's like millions
of people on the radio and they

00:29:48.135 --> 00:29:50.085
said that could be the case.

00:29:50.085 --> 00:29:52.245
But you're actually talking to one person.

00:29:52.245 --> 00:29:55.305
And I feel like sometimes a lot of
people in podcasting don't necessarily

00:29:55.725 --> 00:29:57.735
direct their show to the one person.

00:29:57.735 --> 00:30:00.795
And, and it goes back to that
connection you were talking about.

00:30:00.795 --> 00:30:03.495
It's like if I'm driving in my car
and I'm listening to your podcast,

00:30:03.495 --> 00:30:06.780
or I'm walking the dog or on the
bus, I want you to be talking to me.

00:30:07.199 --> 00:30:08.969
I don't want you to be
talking to everybody.

00:30:09.719 --> 00:30:10.980
Jeff Goodes: That's,
that's a very good point.

00:30:10.980 --> 00:30:15.060
And I always make sure that if
somebody is recording something,

00:30:15.510 --> 00:30:20.699
they're talking to someone and not
just like in radio, they say, imagine

00:30:20.699 --> 00:30:22.209
a 35 year old woman, blah, blah.

00:30:22.209 --> 00:30:22.580
No.

00:30:22.899 --> 00:30:28.050
It's like, no, you need somebody
like three feet away from you that

00:30:28.050 --> 00:30:32.699
you're talking to because it's very,
it's so hard to go into a booth

00:30:33.225 --> 00:30:35.925
and just extemporaneously talk.

00:30:35.925 --> 00:30:38.475
And you can't expect people to
have the craft to be able to do

00:30:38.475 --> 00:30:39.585
that 'cause it takes a long time.

00:30:40.335 --> 00:30:45.945
So you gotta sit down with them
and just encourage and, and show

00:30:45.945 --> 00:30:47.415
them how to have a conversation.

00:30:47.925 --> 00:30:51.165
Especially when you're dealing with
people who, who are just starting out.

00:30:51.165 --> 00:30:52.455
That's super, super important.

00:30:53.115 --> 00:30:54.135
Jennifer-Lee: Well, it takes a long time.

00:30:54.135 --> 00:30:57.584
I'm like, it took me 20 years to get
here because if you listen to my first

00:30:57.824 --> 00:31:00.024
few radio breaks, oh they were rough.

00:31:00.465 --> 00:31:00.764
Jeff Goodes: Yeah.

00:31:00.824 --> 00:31:02.235
Mine, I was terrible as well.

00:31:02.610 --> 00:31:06.780
Neil McPhedran: So the big hairy
thing in the room right now is video.

00:31:06.870 --> 00:31:10.980
Every time you turn around in podcasting,
it's video, video, video, video, video.

00:31:10.980 --> 00:31:14.450
And Spotify's saying you have to be on
video, and you know, so on and so forth.

00:31:14.450 --> 00:31:16.530
I've had like four video
conversations today.

00:31:17.040 --> 00:31:18.210
What do you think about that, Jeff?

00:31:18.240 --> 00:31:19.230
What's your thoughts there?

00:31:19.230 --> 00:31:21.260
How does video change things or does it?

00:31:21.620 --> 00:31:22.950
Jeff Goodes: Video does change things.

00:31:23.210 --> 00:31:27.690
I think video is important and I
think that, you know, we, in many

00:31:27.690 --> 00:31:29.520
instances it certainly helps.

00:31:30.000 --> 00:31:33.060
I think it's very important to
use video, especially when you're

00:31:33.060 --> 00:31:39.060
doing social, to get your message
out on TikTok and whatever, like

00:31:39.060 --> 00:31:40.709
that's, that's super important.

00:31:41.580 --> 00:31:48.000
I think that it really helps with YouTube
and that YouTube has become perhaps the

00:31:48.000 --> 00:31:52.500
primary place where people find podcasts.

00:31:52.560 --> 00:31:54.929
Like a lot of videos is
actually quite substantial.

00:31:55.459 --> 00:31:57.139
So yeah, video is good.

00:31:57.209 --> 00:31:59.159
At the same time, I'm torn, right?

00:31:59.159 --> 00:32:05.630
Because you have to make a decision
what you want the podcast to do, right?

00:32:05.810 --> 00:32:10.410
If you want the podcast to reach a small
audience of professionals who happen

00:32:10.410 --> 00:32:13.740
to be in the same business, and it's
almost like a community of practice,

00:32:13.740 --> 00:32:17.580
or it's like, you know, sharing skills
or whatever, you don't need video.

00:32:18.000 --> 00:32:19.950
I don't think you'd be in video for that.

00:32:20.610 --> 00:32:26.100
If you're looking for a larger audience,
then I think video becomes more important.

00:32:26.580 --> 00:32:33.210
It's a challenge for me to recommend
video because it can really change

00:32:33.210 --> 00:32:37.020
the performance and especially if
you're not used to doing podcasting

00:32:37.350 --> 00:32:38.580
and you're just learning, right?

00:32:38.580 --> 00:32:44.040
And podcasting is a craft and a skill and,
you know, it's much easier I think to sit

00:32:44.040 --> 00:32:49.800
down in front of a mic and to hone your
craft that way, and then, you know, ramp

00:32:49.800 --> 00:32:52.470
up to video, maybe on the second season.

00:32:52.530 --> 00:32:56.370
It can really affect the performance
for some people, because having two

00:32:56.550 --> 00:33:01.500
cameras and lights in a room, it
takes away your attention from the

00:33:01.500 --> 00:33:04.290
other person, from the matter at
hand, and it can affect the content.

00:33:04.830 --> 00:33:11.010
So one thing I might recommend is that
you can do a audio podcast, but create

00:33:11.010 --> 00:33:15.360
separate video clips for, for social, you
know, like maybe that's the way to start.

00:33:15.360 --> 00:33:21.120
And then next we kind of ramp up to
or scaffold up to, to a video podcast.

00:33:21.540 --> 00:33:22.920
Jennifer-Lee: I agree with you, Jeff.

00:33:22.950 --> 00:33:25.920
It's important for search and there's
other ways to get around it, like

00:33:26.010 --> 00:33:27.780
putting placards up and stuff like that.

00:33:28.170 --> 00:33:31.890
I know, and I've seen it, huge podcasts
with big followings that have just

00:33:31.890 --> 00:33:34.920
done a placard up for a long time
until they even switch to video.

00:33:35.190 --> 00:33:39.330
I think get good with audio
and telling your story first.

00:33:39.330 --> 00:33:44.460
If you're able to do it sideways, upside
down, and make people engaged by your

00:33:44.460 --> 00:33:47.010
audio, you'll be good then to go to video.

00:33:47.490 --> 00:33:49.470
Jeff Goodes: And to not get
too much into the weeds.

00:33:49.470 --> 00:33:53.590
But one great thing about audio is
that you can edit the hell out of it.

00:33:53.870 --> 00:33:58.530
Like you can really get rid of the
ums and the ahs and the pauses.

00:33:58.590 --> 00:34:02.130
I was working with a video
producer on a podcast last year.

00:34:02.490 --> 00:34:06.150
And she said, oh, just edit what
you usually do and then send it

00:34:06.150 --> 00:34:07.470
to me and I'll just match it up.

00:34:07.980 --> 00:34:13.800
And I sent it to her and she was like,
oh my God, I had no idea that this

00:34:13.800 --> 00:34:15.930
is how you edited an audio podcast.

00:34:15.960 --> 00:34:19.050
'Cause there's like, you know, there's
like a hundred edits or whatever, right?

00:34:19.110 --> 00:34:21.810
You just edit out little bits
here and then, you know, and

00:34:21.810 --> 00:34:23.610
in video you can't do that.

00:34:23.985 --> 00:34:24.450
You have to,

00:34:24.450 --> 00:34:25.155
Neil McPhedran: All the jump cuts.

00:34:25.155 --> 00:34:25.395
Yeah.

00:34:25.485 --> 00:34:27.315
Jeff Goodes: You can't have
all the jump cuts, so you have

00:34:27.315 --> 00:34:28.335
to be much more judicious.

00:34:28.695 --> 00:34:32.385
Jennifer-Lee: Well, and that's why I like
podcasting, because there's no excuse.

00:34:32.385 --> 00:34:34.815
There's no excuse to have a good
sounding podcast because there's

00:34:34.815 --> 00:34:36.075
always tools and you can edit.

00:34:36.555 --> 00:34:41.445
But I do love that I had radio
background first, because you learn

00:34:41.445 --> 00:34:44.895
a lot about how to be more concise.

00:34:44.925 --> 00:34:48.645
You learn about a structure, you
learn what happens when you fail live.

00:34:49.154 --> 00:34:53.775
Which, you know, every radio broadcaster
has done a billion times when you sucked

00:34:53.775 --> 00:34:58.245
it a bit, and I think it really prepares
you then for podcasting and then you're

00:34:58.245 --> 00:35:01.965
like, it's such a luxury to be edited
afterwards you're like, oh, no pressure.

00:35:03.705 --> 00:35:04.995
Neil McPhedran: I couldn't
imagine going live.

00:35:05.444 --> 00:35:09.905
I'm just getting my podcast legs out from
underneath me and being able to be edited.

00:35:09.905 --> 00:35:14.040
So, well, Jeff, thank you so
much for joining us today.

00:35:14.040 --> 00:35:17.130
It's been a great conversation,
some really good insights.

00:35:17.160 --> 00:35:21.540
I, I like hearing people's journeys,
how they got into this corner of

00:35:21.540 --> 00:35:25.110
podcasting, not just how you got into
podcasting, but this higher education

00:35:25.110 --> 00:35:26.970
academic corner of podcasting.

00:35:27.060 --> 00:35:29.970
It was great you were able to share with
us today and some good insights too.

00:35:29.970 --> 00:35:30.445
So thank you so much.

00:35:31.290 --> 00:35:31.680
Jeff Goodes: Thank you.

00:35:31.680 --> 00:35:32.460
I really enjoyed it.

00:35:33.930 --> 00:35:36.210
Neil McPhedran: What a great
conversation we just had with Jeff.

00:35:36.210 --> 00:35:37.410
I really enjoyed that.

00:35:37.529 --> 00:35:40.649
Jennifer-Lee: You always find the
great people to talk to at conferences.

00:35:40.680 --> 00:35:44.520
Jeff is another one and
learned a lot from him.

00:35:44.520 --> 00:35:49.169
And again, just like anytime, even if
it's not from a direct post-secondary

00:35:49.169 --> 00:35:51.390
institution, we always learn so much.

00:35:51.390 --> 00:35:54.000
Yes, he has ties or schools and
stuff like that, but even his

00:35:54.000 --> 00:35:57.735
work on White Coat, Black Art.

00:35:57.735 --> 00:36:03.045
It's like making learning very
accessible to many people and really at

00:36:03.045 --> 00:36:05.775
the end of the day, that's what we're
trying to do with higher ed podcasts.

00:36:06.465 --> 00:36:07.125
Neil McPhedran: Exactly.

00:36:07.455 --> 00:36:15.225
It was also really good to get his
take on and just insights into the

00:36:15.225 --> 00:36:17.240
role of podcasting in academia.

00:36:18.149 --> 00:36:22.980
Interesting, I mean, he, he's had
academia through his career, but he's

00:36:22.980 --> 00:36:27.829
not coming from a core academic career.

00:36:27.949 --> 00:36:33.629
Just interesting how he has come
to this conclusion that we, you

00:36:33.629 --> 00:36:36.210
know, that we have, and everyone
else listening here, this important

00:36:36.210 --> 00:36:38.100
role of podcasting in academia.

00:36:38.100 --> 00:36:42.839
It's just good to hear him talk about
that and making research accessible.

00:36:42.899 --> 00:36:46.345
Another great episode, Jen,
why don't you read us out?

00:36:46.890 --> 00:36:50.040
Jennifer-Lee: Thank you for tuning into
the Continuing Studies podcast, the

00:36:50.040 --> 00:36:52.109
podcast for higher education podcasters.

00:36:52.379 --> 00:36:55.379
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00:36:55.379 --> 00:36:58.740
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00:37:20.335 --> 00:37:22.345
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