Legends of Retail

Ren’s Pets CEO Scott Arsenault shares how the pet retailer has expanded its footprint across Canada and the leadership tools he uses to consistently perform at a high level.

Show Notes

How do you maintain relevance as a 47-year-old pet retailer? How do you stay true to your values through multiple acquisitions?

Scott Arsenault answers these questions for us in this episode. He’s the CEO of Ren’s Pets, a Canadian specialty pet retailer that has been in business since 1975. Arsenault has been with Ren’s for over 10 years and he’s seen the company go through multiple acquisitions, first by Porchlight Equity and then by the Legault Group. 

In this conversation, Scott and Chris discuss Ren’s growth under Scott’s leadership, including their strategy for how they open stores, how they tested and experimented with frozen food in their assortment, and how they remain focused on their core mission of providing their customers with their Pet’s Best Life. 

They also discuss a number of different leadership topics, including how to become an executive athlete, the power of executive coaching, and why leaders need enough sleep to do their best work.
 
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Connect with Chris on Twitter and Linkedin
Check out Ren’s Pets


About Scott:
Scott Arsenault is the CEO of Ren’s Pets a Canadian specialty pet retailer, proudly committed to providing your Pet’s Best Life.

Scott brings more than 15 years of experience providing executive leadership, senior level sale and marketing in both corporate and franchise environments. He oversees the company’s real estate strategy and budgeting process.

Scott’s expertise includes P&L management, vendor relationships, ERP and platform solutions, real estate development, resource management and employee engagement. He was the co-founder/owned Persuasive Marketing which designed marketing plans and strategies for clients such as Pita Pit.

Scott graduated from Simon Fraser University with a degree in Bachelor of Arts and holds a Bachelor of Education from D’Youville College with a bachelor’s degree in History from Simon Fraser University. 

What is Legends of Retail?

Legends of Retail features leadership and strategy insights from veterans of the retail and ecommerce industry. In each episode, Convictional co-founder Chris Grouchy drills deep into how retail leaders are transforming their businesses with innovations in virtual inventory, omnichannel, dropship and marketplaces that keep them ahead of the competition, while also keeping their teams motivated and balanced.