The Power of Gratitude for FMs and Suppliers

This week's episode is dedicated to the power of a grateful attitude! Our host Shawn Black was joined by Randy Olson of ProFMI and Alana Dunoff of ProFM, FMP, IFMA Fellow. Gratitude affects all of your team members, FM, and suppliers alike. When gratitude is expressed and cultivated in an organization… there is no stopping its positive ripple effect!

Show Notes

Shownotes:
(2:53) Introducing Randy Olson and Alana Dunoff
(6:03) Gratitude is Critical in FM
(8:39) Importance of Recognition
(11:34) Creating a Culture of Gratefulness
(17:23) Practical Ways to Show Gratitude to Staff, Vendors, and Clients
(20:50) How to Give Value to Your Team
(24:53) Recognition is the Root of Motivation
(26:58) How has an Attitude of Gratitude Impacted Randy's and Alana's life?
(32:22) Wrap Up + Takeaways

Links:
Shawn Black

Pro FMI

Pro FM Credential Course

Randy Olson

Alana Dunoff

Quotes

"The focus of facility management is all around the people."
(6:34) - Randy Olson

"What could be better than showing appreciation and providing recognition?"
(6:48) - Randy Olson

"​​The simple, 'Thank you.' just saying thank you on a regular basis. It's so powerful." 
(18:30) - Alana Dunoff

"This year has shown, they call it the Great Resignation. People will get up and leave… they will follow their feet to someone who has gratitude and will appreciate them and will invest in them."
(23:48) - Shawn Black

https://www.cgpconstruction.com/

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