Books & Looks

From choosing steak knives for celebrities to outsmarting dawn trash room inspectors, Jamie Cooperstein reveals how rejection from sports broadcasting ("your voice is too local") led her to discover her true calling behind luxury concierge desks. In her memoir "True Hospitality," Cooperstein shares how a decade serving Philadelphia's elite transformed her understanding of human connection and the psychological art of exceptional service. Listen as we uncover why sometimes the uniform we never planned to wear fits us perfectly.

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Produced by Podcast Studio X.

What is Books & Looks?

Fascinating conversations with today's most engaging authors. On each episode, we sit down with an acclaimed author for an in-depth chat about their latest work, the creative process, and the stories behind the stories. With its broad range of titles and topics, Books & Looks is your ticket to literary discovery. Join the conversation and find your next great read, with new episodes weekly. Listen and subscribe wherever you get your podcasts.