Bringing Design Closer

In this episode I speak with Ben Reason, Founding Partner of Live|Work in the UK. Ben has co-authored Service Design from Insight to Implementation and Service Design for Business: A Practical Guide to Optimizing the Customer Experience released in 2016. In this conversation we chat about a few things, but mainly around Ben’s own journey through Design, starting out in Liverpool in the mid-90’s and his entry into the world of Service Design later that decade.
We chat about the work Live|Work do and also a new framework titled Three Velocities of Change - what this means, where it originated and why this is so important to not only Ben, but to the LiveWork team.
https://www.linkedin.com/in/breasy/
https://www.linkedin.com/feed/update/urn:li:activity:7008020506171875328/
https://liveworkstudio.typeform.com/to/KQpMlnmc?typeform-source=www.linkedin.com

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Show Notes

In this episode I speak with Ben Reason, Founding Partner of Live|Work in the UK. Ben has co-authored Service Design from Insight to Implementation and Service Design for Business: A Practical Guide to Optimizing the Customer Experience released in 2016. In this conversation we chat about a few things, but mainly around Ben’s own journey through Design, starting out in Liverpool in the mid-90’s and his entry into the world of Service Design later that decade.

We chat about the work Live|Work do and also a new framework titled Three Velocities of Change - what this means, where it originated and why this is so important to not only Ben, but to the LiveWork team.

https://www.linkedin.com/in/breasy/

https://www.linkedin.com/feed/update/urn:li:activity:7008020506171875328/

https://liveworkstudio.typeform.com/to/KQpMlnmc?typeform-source=www.linkedin.com


Other useful links


Learn more about your ad choices. Visit megaphone.fm/adchoices

What is Bringing Design Closer ?

Bringing Design into organisations is hardly ever straight forward. It comes with its own unique set of problems.

We discuss with thought leaders around the world, what has worked for them in enabling a design revolution to occur.

Within our podcast, we specifically ask how might Design improve social and civic outcomes. We shine a light on Design in local council and Governments.