In this episode, Three and Jackie Carpenter discuss their book 'People First' and the importance of prioritizing employees and creating a positive work culture. They emphasize the need for leaders to define the mission, vision, and purpose of their organizations and to invest in their employees' growth and development. The conversation also touches on the challenges of hiring and retention, the shift from individualistic to collaborative leadership in the tennis industry, and the impact of loneliness on employees. The key takeaway is that leaders need to be brave, disrupt the status quo, and genuinely care about their employees.
Episode Highlights
- The importance of prioritizing employees and creating a positive work culture.
- What it means to have a mission, vision, and purpose of your organization - which many clubs don't have.
- Ways you can invest in your employees' growth and development so they don't want to leave.
- Just because that's how it's been done, doesn't mean it's how it should be done: Advice about being brave, disrupting the status quo, and genuinely caring about your employees.
Buy their book! https://threeandjackie.com/book/people-first/
Find them on LinkedIn: https://www.linkedin.com/company/three-jackie/
Connect on Instagram: https://www.instagram.com/threeandjackie/
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What is Racquet Fuel?
Racquet Fuel provides insights into the best practices and innovations of racquets industry business leaders.
Co-hosts Kim Bastable, Director of Professional Tennis Management at the University of Florida, and Simon Gale, Director of Racquet Sports at the USTA National Campus, help racquets leaders in your ability to grow the game and to improve the experiences you offer to both your staff and players by talking to industry leaders, including USTA executives, authors and innovators. If you are on a career path in racquet sports or already a racquets business leader and you want to stay up to date on ideas and innovations in racquets industry business and leadership, this podcast is for you.
Presented by the Athlete+ Podcast Network at the University of Florida Institute for Coaching Excellence.