In this episode of HR Wine Bar, co-hosts Jamie Mohrman and Amy Luckenbill focus on one of HR’s most critical operational partnerships: the COO.
Speaking COO requires a different lens than speaking CEO or CFO. This conversation explores how operations leaders think about flow, execution, constraints, and consistency—and how HR can align people strategy with the realities of day-to-day work. We unpack what COOs listen for, what frustrates them, and where HR can either accelerate results or unintentionally slow things down.
Jamie and Amy discuss how HR decisions show up on the floor, in schedules, in processes, and in productivity—and why credibility with operations is built through clarity, follow-through, and practical problem solving. Through real scenarios and applied judgment calls, this episode offers tools for translating HR priorities into operational language that earns trust and partnership.
If you want stronger collaboration with operations, fewer disconnects between policy and practice, and a clearer understanding of how HR fits into execution—not just strategy—this episode will help you speak COO with confidence.
Cheers to HR!
Podcast produced by Todd Studer (Loess Hills Media)
Jingle recorded by Mad Honey
Jingle produced by Kyle Knapp (Dry Creek Studio)
What is HR Wine Bar?
HR Wine Bar is a candid and practical podcast for HR professionals who want real conversation, real community, and real insight. Hosts Amy Luckenbill and Jamie Mohrman share honest stories from their careers, explore the challenges and opportunities facing HR today, and offer clear and relatable guidance on everything from compliance to culture. Created in partnership with HRAM and connected to the larger SHRM network, the show helps listeners stay informed, supported, and connected. Each episode blends meaningful HR content with a lighthearted style that feels like talking with trusted peers. Tune in, learn, and find your HR community with HR Wine Bar.