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MEP EP#330: Rogue Gerbers - Jerry McDaniel of Customer Care at MacroFabJerry McDaniel
Has been at Macrofab for over 5 years
Currently the Director of Customer Success
Previous life, he was the CTO/CFO of Litigation Records Services
A records retrieval company in Texas managing litigation records for both Plaintiff and Defense attorneys
Application support for Presensoft Inc. for almost 11 years
Customer Success
How do you figure out how customer's act?
What is the advice you can give to engineers?
What is the weirdest thing a customer has ever done?
Show Notes
MEP EP#330: Rogue Gerbers - Jerry McDaniel of Customer Care at MacroFab
- Has been at Macrofab for over 5 years
- Currently the Director of Customer Success
- Previous life, he was the CTO/CFO of Litigation Records Services
- A records retrieval company in Texas managing litigation records for both Plaintiff and Defense attorneys
- Application support for Presensoft Inc. for almost 11 years
Customer Success
- How do you figure out how customer's act?
- What is the advice you can give to engineers?
- What is the weirdest thing a customer has ever done?
Creators & Guests
What is Circuit Break - A MacroFab Podcast?
Dive into the electrifying world of electrical engineering with Circuit Break, a MacroFab podcast hosted by Parker Dillmann and Stephen Kraig. This dynamic duo, armed with practical experience and a palpable passion for tech, explores the latest innovations, industry news, and practical challenges in the field. From DIY project hurdles to deep dives with industry experts, Parker and Stephen's real-world insights provide an engaging learning experience that bridges theory and practice for engineers at any stage of their career.
Whether you're a student eager to grasp what the job market seeks, or an engineer keen to stay ahead in the fast-paced tech world, Circuit Break is your go-to. The hosts, alongside a vibrant community of engineers, makers, and leaders, dissect product evolutions, demystify the journey of tech from lab to market, and reverse engineer the processes behind groundbreaking advancements. Their candid discussions not only enlighten but also inspire listeners to explore the limitless possibilities within electrical engineering.
Presented by MacroFab, a leader in electronics manufacturing services, Circuit Break connects listeners directly to the forefront of PCB design, assembly, and innovation. MacroFab's platform exemplifies the seamless integration of design and manufacturing, catering to a broad audience from hobbyists to professionals.
About the hosts: Parker, an expert in Embedded System Design and DSP, and Stephen, an aficionado of audio electronics and brewing tech, bring a wealth of knowledge and a unique perspective to the show. Their backgrounds in engineering and hands-on projects make each episode a blend of expertise, enthusiasm, and practical advice.
Join the conversation and community at our online engineering forum, where we delve deeper into each episode's content, gather your feedback, and explore the topics you're curious about. Subscribe to Circuit Break on your favorite podcast platform and become part of our journey through the fascinating world of electrical engineering.