When conflict shows up at work, our instinct is often to solve it as quickly as possible or to prove we're right. But what if the strongest leaders do something entirely different?
In this episode, I'm joined by Patrick Payton, Managing Director at Consilium Business Labs, former mayor, founding pastor, business consultant, and author. Drawing on decades of leading through uncertainty and division, Patrick shares why the best leaders choose curiosity over certainty, collaboration over competition, and purpose over polarization.
If you're leading a team through change, navigating differing opinions, or working to build a stronger culture, this conversation offers practical insights that will challenge the way you think about leadership.
Listen to the full episode to hear:
- Why great leaders choose wisdom over simply being right.
- How understanding another person's perspective builds trust and reduces division.
- The shift from competing with people to collaborating alongside them.
- Why a shared purpose is the foundation for alignment and healthy culture.
- Questions that move difficult conversations from posturing to genuine learning.
- How to lead teams through disagreement without becoming divisive.
- Patrick's advice for bringing people with you instead of leaving them behind.
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What is Culture By Design?
Meet business owners and executives who recognize that employee culture is too important to be left to chance. Each week, we dive into how companies like yours transform accidental norms into purposeful strategies that accelerate growth while enabling employees to thrive. If you're eager to turn culture into a competitive advantage for your small or mid-sized business, Heather Smith, CEO of Talent Elevated, will give you practical strategies for designing culture with intention and unlocking employee potential. Find the clarity, focus, and actionable insights to build a workplace where your team is invested in their work, their colleagues, and the company mission—even when business priorities feel overwhelming.