How conflict management skills from hostage negotiators helps your 1:1s

No one likes dealing with conflict, but managers have no choice but to enter in. In this episode Chris summarizes a recent Uptick blog post that details the conflict management skills hostage negotiators use to diffuse high stress situations. You can use these techniques in your 1:1s to improve your team's trust and cohesiveness.

Show Notes

If you feel out of your depth when navigating conflict, consider turning to the experts: hostage negotiators. These professionals have mastered the art of defusing conflict when it’s literally life-or-death. In this episode Chris summarizes the topic and adds some insight as to how to use your one on ones to both mitigate conflict and deal with it as it happens.

Related blog post: Conflict Management Skills Managers Can Learn From Hostage Negotiators by Uptick
Book referred to in this episode: Never Split the Difference by Chris Voss 

Want to learn more about how to have great 1:1's? Check out our "Next Level 1:1s Course"
And if your reviews are terrible, as they often are, check out our new course, "How to Give a Great Performance Review"

You can follow Chris at @chriszaugg and Michael @jmichaelprobert
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Let's Talk Teams is a podcast by Uptick the one-on-one tool that helps managers and their team members change vague meetings into meaningful conversations.

What is Let's Talk Teams?

We couldn’t find the podcast on building great teams so we made our own to document and share what we're learning along the way. Let’s Talk Teams is a weekly show where we talk about leading, building, and contributing to great teams at work. Some episodes are a peek behind the curtain at the conversations we’re having at Uptick as our teams grow and adapt. Others will be interviews with managers or discussions about a recent blog post.