The Margin Line

Technology is quietly transforming dental care from the inside out. In this episode of The Margin Line Podcast, join Dandy co-founder Dan Hanover and Head of Customer Success Joe Lynch as they pull back the curtain on the deeply fragmented world of dental care and reveal how emerging technology and AI are transforming the patient journey.

Dan Hanover spent 15 years navigating a dental system that felt broken—seeing multiple specialists, managing fragmented care on his own, and facing constant confusion. Joe Lynch, Dandy’s Head of Customer Success, handles the fallout from that system every day, hearing firsthand what frustrates patients and dentists alike. Together, they explain how Dandy uses technology and AI to simplify dental care, cut down repeat visits, and connect doctors, labs, and patients in a way that actually works.

If you’ve ever been stuck in endless dental appointments or wondered why dental care feels so complicated, this conversation sheds light on what’s really going on—and how new tools are changing the game for good.

What is The Margin Line?

The Margin Line explores how America's most successful dental organizations scale from single practices to multi-state empires. Host Joe Lynch, Head of Customer Success at Dandy, interviews DSO executives and industry leaders about the strategies that actually work - from first acquisitions and integration playbooks to technology bets and operational efficiency. New episodes every Tuesday.