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At this point, the #1 thing you can do to bring in sales is to respond. Quickly. Anywhere and everywhere your audience is reaching out, you need to get back to them ASAP. And remember: it’s probably not just through your support inbox. Maybe you have a chat feature on your site, or DMs on Instagram, Facebook messages. Use this as an opportunity to build loyalty and turn browsers into buyers.
Privy presents Ecommerce Marketing School with Val Geisler, part of the Triple Whale Network. A podcast to help you scale your Shopify store and learn from the best in the biz. Every Tuesday and Thursday you'll hear from an ecommerce expert and get the tactical advice you need to grow your brand.