Techtown Service Calls

In this episode, Service Calls checks in with Duffy’s AIS CEO Wayne Stoutner for advice on how techs in the field can overcome COVID fatigue, and how to best prepare to bring equipment online—whether it sat as a result of pandemic-imposed closures or is a new installation. Next, Gary Petitti, president of Gary’s East Coast Service, solves an issue with a dishmachine pump that runs backward. And techs with EMR, Smart Care Equipment Solutions and Malachy Parts & Service point to the silver lining of the pandemic for the service industry.

Show Notes

In this episode, Service Calls checks in with Duffy’s AIS CEO Wayne Stoutner for advice on how techs in the field can overcome COVID fatigue, and how to best prepare to bring equipment online—whether it sat as a result of pandemic-imposed closures or is a new installation. Next, Gary Petitti, president of Gary’s East Coast Service, solves an issue with a dishmachine pump that runs backward. And techs with EMR, Smart Care Equipment Solutions and Malachy Parts & Service point to the silver lining of the pandemic for the service industry.

Creators & Guests

Producer
Rob LaFrentz
Producer and Host of Service Calls from TechTown

What is Techtown Service Calls?

Techtown Service Calls is a podcast for foodservice equipment service technicians—the techs on the truck—brought to you by Techtown in partnership with Foodservice Equipment Reports. Listen as you drive between service calls to hear timely need-to-know updates about foodservice equipment, practical tips to help jobs go smoothly, real-life tales from techs in the field and more.

Are you a foodservice equipment tech with a story to share? Submit a written account or voice recording to servicecalls@fermag.com, and we may feature you on a future episode