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Key takeaways:
- Cash flow solves most business problems and retention solves most cash flow problems.
- Having a long-term vision for clients is crucial for retaining them.
- Serving clients instead of just pleasing them leads to better coaching and deeper relationships.
- Personal growth and continuous improvement are essential for becoming a coach that clients want to stay with.
- Improving the quality of thinking and content helps retain clients and position oneself as a thought leader.
- Building a product pyramid ecosystem with one-on-one coaching, online training, and community creates multiple revenue streams and enhances client retention.
- Helping clients become better thinkers and leaders fosters their growth and loyalty.
- By following these eight steps, coaches can retain clients, experience deep fulfillment, and build a sustainable coaching business.
Sound bites:
"Cash flow solves most business problems and retention solves most cash flow problems."
"Having a long-term vision for clients is crucial for retaining them."
"Serving often actually means saying the uncomfortable, it often actually means triggering our clients and challenging them."
Time stamps:
00:00 Introduction: The Importance of Retaining Clients
02:04 Chapter 1: Creating a Long-Term Vision for Client Retention
04:56 Chapter 2: Serving vs. Pleasing: The Art of Effective Coaching
09:18 Chapter 3: Building Retention with a Multi-Year Vision
16:10 Chapter 4: The Netflix Model: Keeping Clients Engaged
17:40 Chapter 5: Becoming a Curator of Information for Client Retention
18:06 Chapter 6: Helping Clients Become Better Thinkers and Leaders
20:00 Chapter 7: Building a Product Pyramid Ecosystem for Retention
What is The Elevated Coach Podcast?
The Elevated Coach is a weekly show for any coach who leads with their heart, is driven by impact and wants to play big.
The episodes are a mix of solo episodes with your host Joel Burgess, interviews with coaches at the forefront of the industry and real-life coaching sessions around different areas of business, life and health.
If you want to stake claim to your calling as a coach, and become more powerful and profitable, then tune into The Elevated Coach Podcast with Joel.