Nick talks to professional mediator Dr. Adar Cohen about how we can have difficult conversations more effectively.
Show Notes
Nick talks to professional mediator Dr. Adar Cohen about how we can have difficult conversations more effectively.
Here are some of the highlights from the conversations:
- The Farsi concept of Taroff
- The psychology behind conflict avoidance
- The 3 main outcomes of difficult conversations: 1) Solution, 2) Plan, 3) Understanding
- Achieving deep understanding in conversations
- The elements of effective listening
- Open-ended questions vs. litigious questions
- The importance of uncovering “gem statements"
- How to prepare in advance for difficult conversations
- How to handle defensiveness in difficult conversations
- The importance of silence in difficult conversations
- How to be a good mediator for other people
You can learn more about Adar and his work here:
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What is Minds and Mics?
Psychologist Nick Wignall interviews experts in the fields of psychology, mental health, and human potential to better understand how the mind works and how we can make it work for us to improve our lives in practical, meaningful ways.