{
  "version": "1.2.0",
  "chapters": [
    {
      "title": "Use of QR Codes for Check-Out Process",
      "startTime": 0,
      "endTime": 62
    },
    {
      "title": "Introduction",
      "startTime": 62,
      "endTime": 129
    },
    {
      "title": "Konstantin’s Background and Role in the Hotel Industry",
      "startTime": 129,
      "endTime": 254
    },
    {
      "title": "Focus on Boutique-Style Hotels",
      "startTime": 254,
      "endTime": 323
    },
    {
      "title": "Expansion Plans for Inner City Hotels",
      "startTime": 323,
      "endTime": 377
    },
    {
      "title": "Emphasis on Bar with Bar Food Component in Hotels",
      "startTime": 377,
      "endTime": 403
    },
    {
      "title": "Importance of PMS as a Crucial Technology Partner",
      "startTime": 403,
      "endTime": 480
    },
    {
      "title": "Selection Process for PMS and Other Tech Partners",
      "startTime": 480,
      "endTime": 533
    },
    {
      "title": "Regular Evaluation of Tech Stack and Introduction of Guest App",
      "startTime": 533,
      "endTime": 599
    },
    {
      "title": "Transition from PWAs to QR Code Check-Outs",
      "startTime": 599,
      "endTime": 660
    },
    {
      "title": "Utilization of AI in Hotel Operations",
      "startTime": 660,
      "endTime": 822
    },
    {
      "title": "Implementation of AI-Based Revenue Management System",
      "startTime": 822,
      "endTime": 1052
    },
    {
      "title": "Enhancing Booking Engine Features with make.com",
      "startTime": 1052,
      "endTime": 1163
    },
    {
      "title": "Automation of Guest Communication and Payment Reminders",
      "startTime": 1163,
      "endTime": 1212
    },
    {
      "title": "Utilization of Native PMS Payments and Accounting",
      "startTime": 1212,
      "endTime": 1248
    },
    {
      "title": "Use of Microsoft Power BI for Analytics",
      "startTime": 1248,
      "endTime": 1280
    },
    {
      "title": "Reputation Management and Guest Reviews",
      "startTime": 1280,
      "endTime": 1469
    },
    {
      "title": "Regular Review and Evaluation of Tech Systems",
      "startTime": 1469,
      "endTime": 1559
    },
    {
      "title": "Focus on Hyper-Individualizing Guest Experiences",
      "startTime": 1559,
      "endTime": 1686
    },
    {
      "title": "Customer-Based Pricing and Journey Objectives",
      "startTime": 1686,
      "endTime": 1793
    },
    {
      "title": "Integration of Alexa for Hospitality",
      "startTime": 1793,
      "endTime": 1810
    },
    {
      "title": "Importance of Emotional Intelligence in Hoteliers",
      "startTime": 1810,
      "endTime": 1882
    },
    {
      "title": "Emphasis on Hyper-Individualizing in the Hotel Industry",
      "startTime": 1882,
      "endTime": 2075
    }
  ]
}