FULL COMP: The Voice of the Restaurant Industry Revolution

One sacrifice that we all seem to make is that we spend an exorbitant amount of time away from our families. Personally, I worry about the impact that my career will have on my daughter.
There are case studies out there, though and today’s guest, Christy Vega is one of them. Her restaurant, started by her father, has been in business for over 60 years. It’s one thing to love what your father does for a living, it’s something else entirely to choose that career path for yourself. Today we discuss the struggles and successes associated with saving the family business.
Click to sign up for our weekly newsletter.
Click here to book time on my personal calendar.
Click here to download our Restaurant Recovery Guide.
Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
SHOW NOTES

The beginnings of Casa Vega
Building a family business
Building a strong staff culture
Casa Vega staff as family
Many staff members are long term
Have been working there for 40+ years
Struggles as an operator
Not taken seriously as she was raised within the restaurant
Not taken seriously as a woman
Machismo
Many of the staff are men
Worked harder than anyone else to earn the respect of staff
Differences in leadership styles
Ray Vega
Ruled with an iron fist
Magnetic personality
Strict
Business minded
Christy Vega
Collaborative approach
Adapts to change
Follows feedback from staff and guests
Weaknesses of Casa Vega
Antiquated systems
Takeout was not efficient
Ideas for other revenue streams
Popups in stadiums and airports
Pivoting during the pandemic
Used menu ideas for stadiums and airports to create a to-go offering
Developed a drive-through system using PPP loan
Set up the entire operation in 4 days
The hospitality industry is a great teacher
Your ability to problem-solve comes out of your education in the industry
Not taught in school
The personality to thrive in the hospitality industry
Slightly insane
Addicted to the atmosphere
Hard working
Optimistic
Entrepreneurs are optimistic
Restaurateurs are 10x more optimistic
Greatest lesson from Christy’s father
Business is business
Through every hardship, it is a normal part of business
Not to let the hiccups affect you
Thinking of the next generation
Christy’s kids are inspired by her work
She wants them to be part of the business but also is fearful of their future
Words to the industry
Keep moving
One foot in front of the other
We’re all in this together

Show Notes

One sacrifice that we all seem to make is that we spend an exorbitant amount of time away from our families. Personally, I worry about the impact that my career will have on my daughter.

There are case studies out there, though and today’s guest, Christy Vega is one of them. Her restaurant, started by her father, has been in business for over 60 years. It’s one thing to love what your father does for a living, it’s something else entirely to choose that career path for yourself. Today we discuss the struggles and successes associated with saving the family business.

Click to sign up for our weekly newsletter.

Click here to book time on my personal calendar.

Click here to download our Restaurant Recovery Guide.

Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.

SHOW NOTES

  • The beginnings of Casa Vega
  • Building a family business
  • Building a strong staff culture
  • Casa Vega staff as family
  • Many staff members are long term
  • Have been working there for 40+ years
  • Struggles as an operator
  • Not taken seriously as she was raised within the restaurant
  • Not taken seriously as a woman
  • Machismo
  • Many of the staff are men
  • Worked harder than anyone else to earn the respect of staff
  • Differences in leadership styles
  • Ray Vega
  • Ruled with an iron fist
  • Magnetic personality
  • Strict
  • Business minded
  • Christy Vega
  • Collaborative approach
  • Adapts to change
  • Follows feedback from staff and guests
  • Weaknesses of Casa Vega
  • Antiquated systems
  • Takeout was not efficient
  • Ideas for other revenue streams
  • Popups in stadiums and airports
  • Pivoting during the pandemic
  • Used menu ideas for stadiums and airports to create a to-go offering
  • Developed a drive-through system using PPP loan
  • Set up the entire operation in 4 days
  • The hospitality industry is a great teacher
  • Your ability to problem-solve comes out of your education in the industry
  • Not taught in school
  • The personality to thrive in the hospitality industry
  • Slightly insane
  • Addicted to the atmosphere
  • Hard working
  • Optimistic
  • Entrepreneurs are optimistic
  • Restaurateurs are 10x more optimistic
  • Greatest lesson from Christy’s father
  • Business is business
  • Through every hardship, it is a normal part of business
  • Not to let the hiccups affect you
  • Thinking of the next generation
  • Christy’s kids are inspired by her work
  • She wants them to be part of the business but also is fearful of their future
  • Words to the industry
  • Keep moving
  • One foot in front of the other
  • We’re all in this together

What is FULL COMP: The Voice of the Restaurant Industry Revolution?

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away?

I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.

Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.

No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.

So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.