Mental health and MSPs — it's time to break the silence.

Nate Sheen is the owner of DataCom technologies and specialises in offering services for the manufacturing space. In this conversation with Arvind, he opens up about how he overcame the business challenges that came with COVID-19, mental health challenges facing the MSP community, how his team is 'draw the line' between work & life and why AI is not all that fancy as it's made out to be.

Show Notes

Topics discussed in this episodes

• Nate's focus on customer retention, overcoming clients shutting shop, and finding 'ideal' customers. 03:30
• The relevance of MSPs for smaller businesses. 05:03
• Mental health and MSPs — why you should care. 06:45
• Tactical advice on 'drawing the line' for your mental wellness 10:15
• Why talking about mental health is important for you and your fellow MSP owners. 13:00
• The unknown when it comes to AI, and challenges with AI adoption. 15:35
• Why economic downturn will not affect MSPs and in fact help MSPs. 17:30

The team that made this episode possible

• Praveen Ramesh, who leads product marketing and growth.
• Monica Maria, who leads the content marketing and editorial efforts.
• Karthikeyan Ganesh, who designs everything you see on our website.
• Kanagaraj Subramaniam, who built everything on this podcast page.

What is SuperPod — The no-filter MSP show?

SuperPod — The no-filter MSP show is an all-tactical podcast where we get behind the scenes, talk to MSP owners (and experts), and get to know what they are doing to evolve their business.

Presented by SuperOps.ai.