Cloud Realities

Fashion is an industry where customer experience is critical, it has to represent your brand values very accurately.  Additionally, the experience is becoming more and more complex as it needs to deliver "phygital" high quality and consistent omni-channel experiences.

Dave, Sjoukje & Rob talk to Manyana Schmitz, Director Digital Optimization and Transformation at PVH, a fashion company in Europe that owns Tommy Hilfiger and Calvin Klein, about the changing nature of customer expectations, the impact the pandemic had on buying habits, what the digital response to under pinning a fast moving and complex B2C experience and Manyana shares some personal reflections on her leadership journey.

TLDR:
00:55 Intros
02:02 Cloud conversation with Manyana Schmitz
32:16  The Top Five Retail Technology Trends In 2023 
40:49 Annual reunion with friends! 

Guest
Manyana Schmitz: https://www.linkedin.com/in/manyanaschmitz/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/

What is Cloud Realities?

Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working.

Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this?

They cover Intelligent Industry, Customer Experience, Sustainability, AI, Data and Insight, Cyber, Cost, Leadership, Talent and, of course, Tech.

Together, Dave, Esmee & Rob have over 80 years of cloud and transformation experience and act as our guides though a new reality each week.