Startup to Last

This week, we talk about how Less Annoying CRM uses customer service as a moat, and several other topics.

Show Notes

Here's what we discussed this week:
  • Tyler gives an update on the 1:1 meetings he's had with his whole team over the last week.
  • Rick launched a digital health tool marketplace
  • Rick is wrapping up his projects from earlier in the year and is ready to focus on a few important things going forward.
  • Less Annoying CRM is close to close two new accounts, each of which are significantly larger than any customer they've had before.
  • Rick complains about his CRM adding data automatically.
  • We give a shoutout to Rick's wife who helped launch Lucidspark.
  • We give a shoutout to Dru Riley and Trends.vc.
  • We give a shoutout (how many shoutouts are there?) to Courtland Allen who's starting a podcast network which we're joining.
  • Tyler complains about restaurants that aren't trying to compete.
  • Rick likes some extremely stupid shoes that Cole Haan made in partnership with Slack.

What is Startup to Last?

Two founders talk about how to build software businesses that are meant to last. Each episode includes a deep dive into a different topic related to starting, growing, and sustaining a healthy business.