The Business of Freelancing

In this episode, our panel will be discussing everything you need to know about Customer Service and Client Retention.

Show Notes

In this episode, our panel will be discussing everything you need to know about Customer Service and Client Retention:
  • Why is customer service relevant?
  • Upselling
  • Best practice & more
Panelists
  • Erik Dietrich
  • Reuven Lerner
Panel Picks
In each episode, the panel (and guest) share their picks: a book, app, service, resource or something else that they're enjoying & recommend you to check out:
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What is The Business of Freelancing?

If you're a freelancer, then you're not just an expert in your field. You're also a business owner, responsible for everything from bookkeeping to marketing to customer satisfaction to business development.

On the Business of Freelancing, our panel of experienced freelancers discuss the issues that they have encountered while building up their business — and give you practical, actionable advice to take your career to the next level. We also invite expert guests to provide their opinions and perspectives on how you can better succeed in your freelance career.