In too many transformation programmes, change management only gets thought about just before new systems and processes are about to go live, but to deliver a successful outcome, to change the culture, you have to engage people in the change process from the very start.
In this week's episode, Jason and Joe discuss some of the common mistakes made when delivering change, how change management is about a lot more than communications and training, and when and who to engage in the transformation process. We also share our top tips on how to plan, deliver and embed lasting business change.
1. Programme sponsorship
2. Problem definition
3. Preparing for change
4. Requirements gathering
5. Vision, objectives and design principles
6. Governance and decision making
7. Methodology and approach
8. Programme management capability
9. Solution design capability
10. Business case
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This episode was recorded and produced by Matt Gore of icon business media.
What is Underscore Transformation?
The podcast that provides practical guidance for successful business transformation.