Season 2 | Episode 10 with Troy Thomas from Essco Calibration Laboratory

In this episode, Chuck and Howie welcome Troy Thomas, President of Essco Calibration Laboratory, back to the show, but this time Troy takes the lead and turns the tables on the hosts. Instead of being interviewed, he brings the questions many labs have about proficiency testing and what really happens behind the scenes. Chuck and Howie share their perspective on how artifacts are characterized, how reference values and traceability are established, and why careful handling and clear instructions matter as kits move from lab to lab. Troy adds his experience from the laboratory side, talking about how proficiency testing can uncover small issues that lead to important improvements in processes, training, and measurement practices. The conversation also touches on how the calibration industry continues to evolve, including the growing role of technology and the potential impact of AI tools. 

What is ChatNAPT with A.I. Chatterbots Chuck & Howie?

In our podcast, we dive deep into metrology, calibration, and proficiency testing bringing you real stories, expert insights, and candid conversations from our 85+ years of combined experience. This isn’t just another technical podcast; we’re here to challenge the status quo, discuss industry changes, and tackle big questions like whether calibration labs are failing to train the next generation or if automation has gone too far. Expect lively discussions, industry leaders as guests, and a little fun along the way. As Howard puts it, “Proficiency testing is checking that transition from theory to application. But what happens when techs are just pushing buttons?” And Chuck adds, “We’re not teaching technicians how to measure anymore—we’re teaching them how to press ‘go.’” Whether we’re reflecting on our journeys—like Howard’s path from Air Force electronics to writing calibration procedures for the NFL—or debating metrology’s future, we promise to keep it engaging, informative, and unfiltered.