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Victoria: Business transformation
is an ongoing theme.

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I think there's no stability in my career

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in the chemical industry,
business transformation has

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always been taking place.

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It seems to be on a cycle, much like the
cyclicality of the chemical industry.

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In this case, what I think is really
interesting, and I've had several

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great conversations with leaders
about this, is that it's really

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market-centric and about really setting
up for the next decade of success.

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A key component of the modern
world economy, the chemical

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industry delivers products and
innovations to enhance everyday life.

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It is also an industry in transformation
where chemical executives and

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workers are delivering growth in
industry changing advancements while

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responding to pressures from investors,
regulators and public opinion.

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Discover how leading companies
are approaching these challenges

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here on The Chemical Show.

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Join Victoria Meyer, president
of Progressio Global and

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host of The Chemical Show.

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As she speaks with executives across the
industry and learns how they are leading

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their companies to grow, transform, and
push industry boundaries on all frontiers.

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Here's your host, Victoria Meyer.

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Victoria: Hi, this is Victoria Meyer.

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Welcome back to the Chemical Show
Where Chemicals means Business.

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In today's episode, I am sharing
key themes from the 2024 American

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Cleaning Institute annual meeting.

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Otherwise known as ACI.

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Over 1300 people from across the
cleaning industry, representing

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surfactants and other ingredient
manufacturers, formulators, brand

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owners, and consumer products companies,
and industrial products companies

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attended this year's event in Orlando.

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The conference theme Advancing
Cleaning Innovation was apparent

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throughout the conference

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and the conversations.

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So I'm here today to share some of
the themes that I picked up from

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the event, and if you and your
team are wondering how you're going

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to deliver your goals in 2024.

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If you've got some of these themes
on your target and need some support,

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send me a message on LinkedIn.

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You can find me there at Victoria
King Meyer, and let's have a

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call to discuss how we can help.

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So on to the conference I'm sharing
today six themes that I picked

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up throughout the conference.

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First of all innovation was key and
it was clear in the theme and in

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the theme title of the conference.

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The topic of several panels and
showcase sessions that ACI produced

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and the topic of a lot of conversation

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innovation is here across several facets.

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Product innovation, process
innovation, and even business

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and business approach innovation.

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And from a product perspective, what
we're seeing and this is a theme

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that's continuing on for a couple
years, is a lot of green products

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and bio-based products that were
showcased throughout the conference.

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We're gonna talk more about that later.

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The other innovation theme
is really around formulation.

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As a leading distributor shared with me,
formulation innovation is back after the

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tumultuous 2020 to 2022 timeframe, right?

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With COVID and destocking and supply chain
challenges, companies were stretched thin.

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They were more focused on getting
the right product for their

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current formulations than really
innovating on new formulations.

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And then with the destocking and
cost controls that we saw in 23,

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some of that formulation specific
innovation dried up a little bit.

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What we're hearing today
is it is back companies.

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Companies are more willing to invest.

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They're pivoting in some cases and
focusing on the future with innovative

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product and business opportunities.

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Now.

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Back to that green product innovation.

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As one leading bio surfactant producer
said, you may actually have to reformulate

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the entire formula in order to accommodate
some of the differences that you're

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seeing with some of these new products.

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So that's an interesting twist
on formulation innovation.

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But what I think we're seeing
in what I was hearing is.

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Across the entire value chain from
a cleaning products perspective,

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surfactants, fragrances,
all the different additives.

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Companies are really considering
what their next formulation is and

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getting more innovative with those
products and those innovations.

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So that's one.

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The second key thing that
came through was restocking.

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Now, I gotta be honest, that was
a bit of a surprise when people

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said, oh yeah, we're having a great
January, and we are seeing companies

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and our customers restocking.

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I think that's a bit application and
market specific, and that's certainly what

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I heard from several of the companies.

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So they're not necessarily seeing
restocking and but they're seeing

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better buying behaviors than
perhaps we saw at the end of 2023.

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But.

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This is something that's coming through.

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Cost control is still here.

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But it appears really that some
companies and some sectors have

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exhausted their destocking and are
starting to refill their stores.

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Now, there is still a lot
of just in time inventory.

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So nobody is planning that far ahead
because there's some uncertainty around

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what is really going to transpire in 2024.

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And overall, people were.

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Moderate about the market.

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So I would not say that there was a strong
confidence in terms of what the market

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is going to be in 2024, but certainly
there was a sense that we may be in

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stable times and notice my word choice.

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I'm still hedging my bets a little bit
here as are others, but I think we're

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starting to see some stability across the
industry and potentially some restocking.

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So stay tuned.

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If you're seeing that, let me know.

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The third thing that came through is AI.

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AI was everywhere.

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It was definitely a central topic
throughout the event, just like

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it's a central topic elsewhere.

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And it featured in several sessions
hosted by a CI with panelists ranging from

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consumer products companies like p and g
and Clorox to AI companies like Noble ai.

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In fact, you may recall, Ethan Murky of
Noble AI was featured on episode 99 of The

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Chemical Show, talking about science-based
AI and how it can be used to accelerate

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product and formula innovations.

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So go check it out, episode 99.

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And while AI was really featured quite
strongly in the programming, it also

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was part of the conversation and the
conversations that I had, it became

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apparent, many companies and many
leaders just aren't sure where to start.

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So while the biggest companies.

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Companies like p and g and Clorox
that I've already referenced have

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been investing in utilizing AI for
a long time within their businesses.

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At the same time, there are many companies
that are just now starting to figure

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out where they wanna go with this.

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And there's a lot of uncertainty.

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One of the things I heard even from
someone is that chemical companies

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are still just reluctant to trust, not
just AI, but even to trust the cloud.

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If you think about where we are
in the world today, cloud-based

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computing is everywhere, but perhaps
not so much in the chemical industry.

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Companies and leaders are really
trying to figure out where to

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start and how to safely start,
how to utilize it effectively.

00:07:47.370 --> 00:07:49.410
So I've got a download for you guys.

00:07:49.410 --> 00:07:51.300
So head over to the show notes.

00:07:51.305 --> 00:07:55.350
If you're listening in the podcast
app, either Apple or Spotify

00:07:55.350 --> 00:07:56.670
or whatever app you're using.

00:07:56.760 --> 00:08:01.830
Or go to the episode page for
the ChemicalShow.com and you can

00:08:01.830 --> 00:08:04.310
get a download on a downloaded.

00:08:05.480 --> 00:08:12.080
You can download a document on
best practices in using AI in your

00:08:12.080 --> 00:08:16.730
business, and I've got some tips for
how to use it effectively as well

00:08:16.730 --> 00:08:21.710
as some of my favorite tools that I
think you will enjoy using yourself.

00:08:21.950 --> 00:08:25.640
So go check it out, head on over
to TheChemicalShow.com, and again,

00:08:25.640 --> 00:08:30.050
get that download on best practices
in using AI in your business.

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So , AI is everywhere, right?

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So my fourth theme on this is
market-centric business transformation.

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So business transformation
is an ongoing theme.

00:08:42.765 --> 00:08:45.645
I think there's no stability
in my career throughout

00:08:45.700 --> 00:08:48.820
in the chemical industry,
business transformation has

00:08:48.820 --> 00:08:49.930
always been taking place.

00:08:49.930 --> 00:08:53.860
It seems to be on a cycle, much like the
cyclicality of the chemical industry.

00:08:54.400 --> 00:08:57.610
In this case, what I think is really
interesting, and I've had several

00:08:57.610 --> 00:09:02.730
great conversations with leaders
about this, is that it's really

00:09:02.730 --> 00:09:08.190
market-centric and about really setting
up for the next decade of success.

00:09:08.190 --> 00:09:09.810
And so a couple examples I had.

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One was really around realigning
the business and shifting from

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a product centric business.

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Organization and orientation to
a market-centric orientation for

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their businesses fundamentally to
drive better customer experience

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and to meet market requirements.

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And so it's a opportunity to be more
effective, to be more collaborative.

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Internally and externally
with customers to create that

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market-centric business transformation.

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The second piece is really around looking
for new market opportunities, right?

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And rethinking traditional end uses
and traditional markets, and going

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beyond what is currently seen.

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For companies in the industry.

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So market-centric business
transformation is here.

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We're starting to see it across
many companies, and I think it's

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gonna be a real focus in 2024.

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My fifth theme is about.

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Continuing the green.

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So if you remember last year we talked
a little bit about being green and

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buggy, and that was one of the key
themes that came out of the conference.

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Bio-based ingredients and green
innovation continues on and in fact, a

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CI hosted a couple of innovation panels
with speakers from leading companies,

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including Eastman, Hollifirm, Pilot,
Sasol, and others, talking about their

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bio surfactant innovations, and really
they're bio-based ingredient innovations.

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What's interesting, I think is number
one, there's a lot of evolution in this

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space and definitely a lot of focus.

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It's innovation, it's market-centric,
it's sustainability-centric.

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There's also a lot of collaboration
and partnership coming through.

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So certainly we see companies like
Holli Firm and integrity biochemical.

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Partnering up with other companies that
are able to maybe more effectively take

00:11:08.525 --> 00:11:12.945
it to market, have a different market
reach and really help expand the impact.

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So I think this is what we're gonna
continue to see from a bio-based

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ingredient perspective, a continuing
partnering perspective, and just frankly

00:11:21.525 --> 00:11:26.175
continuing for this industry to continue
being on a green and sustainable path.

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The sixth theme that came through.

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I look at maybe the first five is a
bit more opportunistic and positive.

00:11:34.560 --> 00:11:39.365
The sixth theme was a little bit worrisome
and it's around tightening regulations.

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So a lot of this is European driven.

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The eus tend to be the leader in
some cases, and I'm not sure if it's

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a good or bad leader, you guys have
heard me talk about this before.

00:11:48.065 --> 00:11:51.725
But the EO EU is a leader in
driving some tighter regulations.

00:11:51.725 --> 00:11:53.315
One topic that has been.

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It was a hot topic throughout the
conference is EUDR, so the European

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Deforestation Regulation  which applies
stringent and risk-based guidelines to

00:12:05.330 --> 00:12:08.000
specific products coming into the EU.

00:12:08.330 --> 00:12:11.480
As you can imagine, the word
deforestation is the key theme in

00:12:11.480 --> 00:12:16.280
there, the things that are tied to
the forest in the surfactant space.

00:12:17.210 --> 00:12:20.360
Products derived from palm
oil are in the spotlight.

00:12:20.390 --> 00:12:24.850
And one of the things I heard more
than anything is, there's been a lot

00:12:24.855 --> 00:12:29.000
of regulation and there's been some
practices already put in place across

00:12:29.000 --> 00:12:34.130
the industry to recognize the risks
and the potential harm that comes

00:12:34.130 --> 00:12:36.770
in some of the farming of palm oil.

00:12:37.410 --> 00:12:40.950
So there's already been a lot
of work going on to ensure,

00:12:41.030 --> 00:12:44.910
effective regulations and protocols
and requirements are in place.

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This goes a step or two or three
further and there seems to be some

00:12:49.440 --> 00:12:53.160
concern about how are companies
really going to meet this.

00:12:53.440 --> 00:12:57.484
And so I think watch this space,
stay tuned to the news and how

00:12:57.484 --> 00:13:01.174
this progresses on as companies are
trying to figure out how they're

00:13:01.174 --> 00:13:04.679
managing this new deforestation
regulation coming out of the EU.

00:13:05.779 --> 00:13:09.009
The second one that came out
was really around dioxane.

00:13:09.249 --> 00:13:12.999
So one four Dioxane has been in the
spotlight for the past several years,

00:13:12.999 --> 00:13:16.989
certainly in the US as well as globally,
and companies have really figured

00:13:16.989 --> 00:13:18.549
out how to navigate around that.

00:13:18.789 --> 00:13:22.629
The current regulations
are formulation base.

00:13:22.634 --> 00:13:26.019
They're setting a target amount
of one four dioxane in the

00:13:26.019 --> 00:13:28.089
formulation in the applications

00:13:28.569 --> 00:13:32.979
.
In the industry, companies across
the industry have really teamed up to

00:13:33.339 --> 00:13:38.409
understand how to adjust to that, how to
adapt, and how to meet those requirements.

00:13:38.949 --> 00:13:39.189
Huh.

00:13:39.249 --> 00:13:43.604
Now there's a new regulation coming
outta Germany that focuses on one

00:13:43.604 --> 00:13:48.764
four dioxane in the raw materials
at a pretty low level that quite

00:13:48.764 --> 00:13:50.444
honestly, I think companies are still

00:13:50.894 --> 00:13:53.414
figuring out how are they
going to tackle this.

00:13:53.624 --> 00:13:57.614
So I think, I would say regulations
is maybe one of the key themes.

00:13:57.614 --> 00:14:02.714
And frankly, this is an area that a
CI and other industry groups really

00:14:02.719 --> 00:14:08.424
help pave the way and lead the way
for other constituents to provide both

00:14:08.424 --> 00:14:13.164
consensus, to provide that feedback to
the governing bodies and more so stay

00:14:13.164 --> 00:14:15.264
tuned in terms of where that's gonna go.

00:14:15.534 --> 00:14:16.584
But that is.

00:14:16.624 --> 00:14:21.004
Theme number six, coming out of
the a CI 2024 annual conference.

00:14:22.324 --> 00:14:27.114
In general, the mood I would say
was upbeat, but measured,  so

00:14:27.114 --> 00:14:32.104
ACI has said this was a record
attendance over 1300 registrants

00:14:32.134 --> 00:14:33.739
from  across the global industry.

00:14:33.744 --> 00:14:35.479
And I think that's important to recognize.

00:14:35.789 --> 00:14:42.019
And I would say overall people
were positive, looking forward

00:14:42.019 --> 00:14:45.559
to the year, uncertain about
how it was going to progress.

00:14:45.559 --> 00:14:48.769
And certainly what we've seen and what
we've heard on The Chemical Show and

00:14:48.769 --> 00:14:52.699
what you guys have heard elsewhere in
the markets is that there's some concerns

00:14:52.699 --> 00:14:54.409
about how the year is going to progress.

00:14:54.414 --> 00:14:55.399
It's a little foggy.

00:14:55.399 --> 00:14:59.029
It's perhaps a little flat until we
get to the second half of the year.

00:14:59.299 --> 00:15:04.234
But certainly what we're hearing
is positive forward progress

00:15:04.234 --> 00:15:05.794
across a number of fronts.

00:15:06.094 --> 00:15:07.834
An upbeat mood.

00:15:09.294 --> 00:15:13.864
Tempered by some very pragmatic
views on and concerns.

00:15:13.864 --> 00:15:17.914
And frankly, just watch this space on
how the industry is gonna progress.

00:15:18.424 --> 00:15:24.964
So that is it for this year's update
from the 2024 ACI annual meeting.

00:15:25.214 --> 00:15:26.949
I'd love to hear what you had to say.

00:15:26.949 --> 00:15:28.359
If you were at the conference.

00:15:28.434 --> 00:15:29.574
What did you hear?

00:15:29.874 --> 00:15:31.404
Does this align with you?

00:15:31.554 --> 00:15:34.734
Reach out, send me an email,
shoot me a DM on LinkedIn.

00:15:34.984 --> 00:15:36.904
Would love to hear from
you and love to respond.

00:15:37.624 --> 00:15:39.724
Thanks again for listening
to The Chemical Show.

00:15:39.754 --> 00:15:42.514
Keep listening, keep following,
keep sharing, and we will

00:15:42.514 --> 00:15:44.494
talk with you again soon.

00:15:46.448 --> 00:15:48.228
We've come to the end of today's podcast.

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We hope you enjoyed your time
with us and want to learn more.

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Simply visit TheChemicalShow.

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com for additional information
and helpful resources.

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Join us again next time here on The
Chemical Show with Victoria Meyer.