Getting To Ramen

Customer service has become one of my favourite parts of running a small SaaS company. You learn so much about your product and what people are feeling when they use it. Here are a few examples how to turn an angry customer into a true fan or just truly churned.

Show Notes

Customer service has become one of my favourite parts of running a small SaaS company. You learn so much about your product and what people are feeling when they use it. Here are a few examples how to turn an angry customer into a true fan or just truly churned.

What is Getting To Ramen?

One SaaS-trepreneur's journey to building a sustainable lifestyle business online. With all of the failures, successes, and learnings along the way (including interviews with people like Justin Jackson, Rob Walling, Ben Orenstein, and others).