How Do You Build An Excellent Client Experience?

In this episode, Joshua discusses the importance of delivering a top-notch customer experience by seeking for opportunities to go the extra mile. For more information on this topic, check out Chip and Dan Heath's "The Power of Moments: Why Certain Experiences Have Extraordinary Impact".

What is The Business of Criminal Law?

The Business of Criminal Law helps criminal defense lawyers build thriving practices. Joshua Baron interviews criminal defense lawyers and industry experts to learn how to market and run a successful criminal defense practice. Topics include: how to build referral relationships, how co-counsel relationships can help you take big cases, and how to enjoy practicing criminal defense law.