How Do You Build An Excellent Client Experience?

In this episode, Joshua discusses the importance of delivering a top-notch customer experience by seeking for opportunities to go the extra mile. For more information on this topic, check out Chip and Dan Heath's "The Power of Moments: Why Certain Experiences Have Extraordinary Impact".

What is The Business of Law with Joshua Baron?

The Business of Law helps lawyers build thriving practices. Joshua Baron interviews lawyers and industry experts to learn how to market and run a successful law practice. Topics include: how to build referral relationships, how co-counsel relationships can help you take big cases, and how to enjoy practicing law.