Conversational Commerce

In our second episode, Eli Weiss, Director of CX + Retention @ OLIPOP, joins Stephanie and Matt and shares mild & spicy takes on customer experience as a PROFIT center, not a cost center, personalized doesn't mean its personal, and playing the long game as a brand.
Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores. 
Visit this link for your Postscript 30 Day Free Trial = https://postscript.grsm.io/conversationalcommerce
 
Ask us a question, give us feedback, or keep the convo going on Twitter!

@QueenDTC
@MattLady
@ConvoCommPod
@HighKeyGeek_
@PostscriptIO

Show Notes

In our second episode, Eli Weiss, Director of CX + Retention @ OLIPOP, joins Stephanie and Matt and shares mild & spicy takes on customer experience as a PROFIT center, not a cost center, personalized doesn't mean its personal, and playing the long game as a brand.
Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores. 
Click HERE for your Postscript 30 Day Free Trial.
 
Ask us a question, give us feedback, or keep the convo going on Twitter!

What is Conversational Commerce?

Each week Stephanie & Matt chat with operators and experts in retention and community in order to leverage Conversational Commerce for happier customers, more repeat purchasers, and a more sustainable business.

Season 1 is proudly sponsored by Postscript.io, a leading SMS platform for growing Shopify stores. 

30 Day Free Trial Link for Postscript: https://postscript.grsm.io/conversationalcommerce