Hotels 101 Podcast

Today on Hotels 101, Rob Hays discusses the fascinating journey of Haley Payne, the Head of Commercial at Pure Wellness. From her early days growing up in the industry as a 'hotel brat' in New Orleans to her current role at Pure Wellness, Haley's story is a testament to her dedication to the hospitality industry.

In this episode, Haley shares her experience working in hotels across 26 states, and eventually transitioning to Pure Wellness. She explains the company's mission to enhance hotel room quality, providing a haven for allergy sufferers and promoting overall wellness.

Haley also reflects on her role in bridging the gap between Pure Wellness and hotels, emphasizing the importance of training hotel staff to effectively communicate the benefits of their program. She shares valuable lessons learned from industry figures and her father, highlighting the significance of guest satisfaction in hospitality.

Join us for this insightful episode and discover the world of hospitality through the eyes of an industry veteran.

What is Hotels 101 Podcast?

Are you interested in the hotel industry and want to learn more? Look no further than Hotels 101, the podcast that takes a deep dive into the lives of industry leaders by hearing their stories.

Host Rob Hays, President and CEO of Ashford Hospitality Trust, interviews experts from all over the country and gets their unique perspective on everything hotels and travel.